• Sophos XG 20.0 FW - VPN PPTP with Windows Bult-in Client

    CK2024
    CK2024
    Hello, we try to work with the PPTP Client vom Windows 10/11 and it doenst works with AD Users. If i try a local user from the Firewall works everything fine, but on AD Users i receive an error that the credentials are wrong. I have tried with DOMAIN…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • SFOS 20 Entra AD SSO For Captive Portal/VPN Not Working

    colly72
    colly72
    I;m following the few videos that I can find about how to set up Entra AD SSO for captive portal and VPN but I can't seem to get it working. Are there any step by step instructions that I can follow, other than the published Sophos videos, which seem…
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • Adding new firewalls

    open_admin
    open_admin
    I am adding a new domain controller to our domain and am having trouble adding it to the authentication servers in Sophos. The server is active and working as expected and I've checked all of the same firewall settings as our old DCs. The only difference…
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • how to avoid domain authentication on allowed router IP?

    Moeed Aziz
    Moeed Aziz
    Hi, I have Sophos Home edition on a machine, which use AD authentication in user-based rules to allow internet. In addition to that we have some IP based rules as well for some devices that cannot be joined (or we don't want to join them) to the domain…
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • XGS 19.5.3 Build 652 - AD Group members lost

    Ingo Buyny
    Ingo Buyny
    Hello, i am quite new to the XGS Appliance, coming from the UTM. We still facing a lot of problems since the migration, one of that is the user authentication for SSO. The import of the users and the ad groups worked well and most of the useres…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sync AD users to Sophos firewall

    Emad Al-qwassmi
    Emad Al-qwassmi
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Problema de Importación

    Xpertus SOC
    Xpertus SOC
    Buenas tardes Grupo sabrán porqué no me deja seleccionar en el ADDGROUPS, estará mal un Dominio?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Servers using insecure plaintext connections: 1

    Vaibhav Patil
    Vaibhav Patil
    Hi everyone, We have added AD server with sophos xg 230. And it is showing that "Servers using plaintext connection: 1" in Authentication > Servers . As you can see above. Please tell me solution. Regards, Vaibhav
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SFOS FIrewall and AD authentication

    Jay23
    Jay23
    Hi Everyone, Sophos UTM user making the move to SFOS firewall and need some help. I am having a diffiecult time getting the settings right to authenticate to Active directory on a new Sophos Firewall. With the Sophos UTM software you entered the Bind…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • how many failed attempts does ssl vpn query the AD on one attempt ?

    Chris Conway
    Chris Conway
    I notice that even though we only have 2 dc's, our failed password threshold is at 6 tries before locking but it seems people get locked out after only 1 failed attempt. is this manageable ? Thanks!
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Re-import users from Active Directory

    Fizzle
    Fizzle
    Sophos XGS 4500 19.5.3 Before I fully understood how the Sophos/AD import and integration worked with respect to users, groups, and authentication for SSL VPN I set up AD search scopes to import users. I didnt understand that Sophos would automatically…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Live users disappears in few minutes- STAS

    Ramy Sayed1
    Ramy Sayed1
    Hello I have problem using WMI as logoff detection method on STAS and most of live users disconnect after few minutes from logging to any device I use STAS on DC and Additional DC and I opened all needed ports for DCs and users devices through group…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Firewall AD Authentication Failed

    tomrgsd
    tomrgsd
    We are experiencing an issue with authentication failures due to username not being retrieved a full username with the Heartbeat Auth Client. If I login via web client it authenticates properly. For example user1@domain.local. The logs are showing it…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG V18 - User from Active Director Server not in same group when synced to firewall.

    phong nguyen
    phong nguyen
    Hello everyone, I have configured user authenticate via Active Directory. I synced groups on AD to firewall already, AD's user can login to firewall user portal. Problem is if that logged in user in default OU such as "User" or "Computer" on AD, synced…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • AD user password expiry blocks VPN access

    Steve Abbott
    Steve Abbott
    We have a local DC with our domain users set up. No more than about 10 users. We use sophos XG firewall for some users to access local resources using the sophos VPN client from a PC, with 2FA (using a QR code initially to set up) Users in the sophos…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can I Use a user different than administrator to sync AD with Sophos XG

    juntacadaveres
    juntacadaveres
    I need to know if I can use a user with less privileges than administrator account to sync our AD with our Sophos XG Firewall Greetings!
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • troubleshooting AD access

    GernotMeyer
    GernotMeyer
    Hi all, I actually troubleshooting AD-user login to user portal. System is XGS2300 actually patched. I setup AD user to be able to use SSL following this article https://support.sophos.com/support/s/article/KB-000038367?language=en_US . I did that…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Purge AD Users

    Chris69
    Chris69
    Hello, Q: How can we add / change E-Mail-address for ALL AD users? "Purge AD Users" does not update that attribute. We need this for quarantine digests. Not any user has the need to logon at userportal and/or connect via IPSEC - both adds / changes…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Synchronize firewall with azure AD where users connect to it via intune.

    Juan Santos
    Juan Santos
    I need to synchronize an Azure Active Directory of one of our customers that does not contain an LDAP service, the synchronization has the objective of connecting the users of that AD in the VPN IPSec Client, when synchronizing with the firewall I verified…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS 19.6: AD user prefetch icl. Mail attribute

    Chris69
    Chris69
    Hello, In Sophos UTM SG there was a user prefetch - I am really missing this feature because I need to send quarantine-mails to every user on our on-prem exchange. Can´t believe that this is not longer implemented and users are only created when they…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • AD Authentication with STAS working but User firewall rules does not evaluate as authenticated

    IT_Chemes
    IT_Chemes
    I have two Domain controlers and on both installed STAS for twho Sophos XG HW appliance in HA active-pasive. After upgrade from 18.5.4 to 19.5.1 i have problem evaluating user rules. After upgrade i reinstall STAS to newwr vrsion on both DCs. I need reeneter…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • can't delete AD user in FW XG

    Fabiano Pamplona dos Santos
    Fabiano Pamplona dos Santos
    Hi guys, We can't delete some users from sophos firewall. When we tried do this, this message was presented: " Couldn't delete user. A firewall rule, VPN connection, web policy rule, or SSL/TLS inspection rule exists for this user " We already delete…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos X Active Directory authentication with multiple managed domains

    Guilherme Silva1
    Guilherme Silva1
    Hello guys! I currently have a scenario that uses authentication between the firewall and Active Directory. In this same Active Directory, in addition to the main domain, I have other domains with linked users. In the authentication configuration…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to identify AD-imported groups in SFOS?

    LHerzog
    LHerzog
    Is it somehow possible to identify which groups in SFOS have their source in Active Directory? To me local and AD groups all look the same on SFOS. Even after export of them as entities.tar. That makes managing larger environments with local groups…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL VPN with and without radius/mfa

    Louis D
    Louis D
    hello, we need to use both ssl authentication with radius/mfa for admins and no mfa for normal users. ssl authentication servers are radius and AD. when i (admin user) connect to openvpn, i need to use mfa but if i wait without validating mfa, i…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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