• Workaround for LDAPS with Let's Encrypt

    AlexanderStehlik
    AlexanderStehlik
    Hi threre. With the Firmware update SFOS 18.5.1 MR-1-Build326 we ran into trouble with our LDAP authentication. Our Domain controllers are using Let's Encrypt certificates to allow secure LDAP access (LDAPS). The problem seems to be, that the certificate…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SATC replacement - Server Endpoint

    Ryan Partington
    Ryan Partington
    We had a customer put a case in yesterday about having the Server Endpoint Software configured to replace the failing SATC software. I advised I knew it was in the pipe but hadn't heard it had been released yet, and then he shared these two links: Set…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Apple MAC active directory users not registering on XGS firewall

    AlexanderPoettinger
    AlexanderPoettinger
    A customer has a major number of Apple MAC OS computers. The Devices are Active Directory joined, all have Sophos Endpoint Protection installed, the users log onte the computers with active directory credentials. All the customer's locations have Sophos…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Active Directory in Azure - Authentication Support

    Ben Sanderson
    Ben Sanderson
    I am looking for the possibility to set-up the following: - Sophos XG integration with Azure Active Directory (perhaps LDAP or a software-feature from Sophos) - Sophos XG authentication on the VPN client based on the Azure Active Directory account…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • New user authentication fail

    Roi Prist
    Roi Prist
    For some unknown reason all new users created on the Sophos XG FW receive a failed authentication error when trying to log in. I have 2 users that are able to connect but the rest fail. Can't find the reason why nor as the users have the exact same…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Firewall rules by AD group membership does not work.

    Centre Espoir
    Centre Espoir
    Hi everyone, Im an IT ADMIN of an hospital, I've got issue with Firewall Rules that i want to apply to AD group membership. The thing is that Rules Work Randomly for some users and don't work for another. The rules AD group target is "Users…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG 18.0.5 - Unable to delete Authentication -> Servers

    Fred_B
    Fred_B
    I am trying to delete a demoted DC in the XG Gui under Authentication - Servers but somehow this entry is not removed. I will get a message saying it will take time and I need to check the log viewer for the status. Under Admin in the Log Viewer it…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • AD Authentication Server issue

    Ninjatech1969
    Ninjatech1969
    Can anyone point me to the right direction. I notice my AD server (Win2k16) in XG Connection Security now only works in plain text. Changing to SSL or STARTTLS and testing the connection gives me the following error messages Test connection failed as…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • How to sync Active Directory with Sophos XG 115

    Rodrigo Gulkas1
    Rodrigo Gulkas1
    Hello everyone, I am new with Sophos solutions, expecially with XG Firewalls. I have a customer that bought a XG 115 recently and they would like to create some restrictions to user navigation on internet. The first thing that I am not able to…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Users being prematurely logged out

    adrianBromley
    adrianBromley
    Hi All, We have an XG with AD intergration. We have a web traffic firewall rule that requires authentication, which is working well. As well as web browsing, our users all use Outlook, connecting to O365 mailboxes. Our problem is that if users do…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Authenticacion Sophos XH 18.04

    Suriel Baca
    Suriel Baca
    hello community: I'm having trouble with sophos XG version 18.04. When authenticating to the domain with port 636 it throws me the following error TEST CONNECTION FAILED AS SERVER IS DOWN OR UNREACHABLE If I change it to port 389 I have no problems…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Converting from LDAP to Radius Authentication for DUO MFA with Sophos SSL-VPN?

    PeytonClara PeytonClara
    PeytonClara PeytonClara
    We were testing DUO MFA with LDAP authentication to our Active Directory using the Sophos SSL-VPN. Tan into the "timeout" problem and created a Radius login and server to fix this. Now we are seeing: 1. Initial validation appears to work, 2. DUO MFA…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos AD Integration - Authentication proble

    Marcelo Laurenti
    Marcelo Laurenti
    Hello Team, I´m new in the community, I Have a Sophos XG 330 productive one with SFOS 17.5.12 MR-12 and another Sophos XG 330 for backup SFOS 18.0.4 MR-4 both with AD integration working for SSO and L"TP/IPSEC VPN access but when an AD user change the…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Converting from LDAP to Radius Authentication for DUO MFA with Sophos SSL-VPN

    IT Support152
    IT Support152
    We were testing DUO MFA with LDAP authentication to our Active Directory using the Sophos SSL-VPN. Tan into the "timeout" problem and created a Radius login and server to fix this. Now we are seeing: 1. Initial validation appears to work, 2. DUO MFA…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Radius test failed

    Josh Rogalski
    Josh Rogalski
    I am setting up Sophos XG Wireless for the first time, and having some trouble with Radius. I have a ticket open with Sophos support, but wanted to reach out to the community to get their take on the issue. I followed the instructions by Sophos for setting…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Remove authentication server from XG

    RalphScharping
    RalphScharping
    Hi, I am new to XG and playing in a test environment. So far I have been successful in getting everything I have tried up and running. Through some hiccups I have caused by messing with stuff, I have eliminated the domain controller that I had added…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • cannot stablished NTLM authentication channel with Domain

    Farzan Barouj
    Farzan Barouj
    Hello everybody, I get a lot of reports on my Sophos about AD SSO errors. How can I fix this problem? Many Thanks
    • over 3 years ago
    • Sophos Firewall
    • Discussions
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