• how to avoid domain authentication on allowed router IP?

    Moeed Aziz
    Moeed Aziz
    Hi, I have Sophos Home edition on a machine, which use AD authentication in user-based rules to allow internet. In addition to that we have some IP based rules as well for some devices that cannot be joined (or we don't want to join them) to the domain…
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • XGS 19.5.3 Build 652 - AD Group members lost

    Ingo Buyny
    Ingo Buyny
    Hello, i am quite new to the XGS Appliance, coming from the UTM. We still facing a lot of problems since the migration, one of that is the user authentication for SSO. The import of the users and the ad groups worked well and most of the useres…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Captive Portal

    Jayesh Auti
    Jayesh Auti
    Hi All, I'm facing issue with captive portal, some of my users are getting error The Connection has Timed out and the server is taking too long to respond. For some users captive portal is popoing automatically but for the some it's getting issue. Thank…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sync AD users to Sophos firewall

    Emad Al-qwassmi
    Emad Al-qwassmi
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Problema de Importación

    Xpertus SOC
    Xpertus SOC
    Buenas tardes Grupo sabrán porqué no me deja seleccionar en el ADDGROUPS, estará mal un Dominio?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS ignore Live User

    Technik Technik1
    Technik Technik1
    Hi altogether, our customer use a Sophos XGS3100 (SFOS 19.5.3 MR-3-Build652) and we have configured STAS according to best practice. Two DCs with Agent and two member servers with collector. Connection works fine and there is no firewall woh blocks…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Servers using insecure plaintext connections: 1

    Vaibhav Patil
    Vaibhav Patil
    Hi everyone, We have added AD server with sophos xg 230. And it is showing that "Servers using plaintext connection: 1" in Authentication > Servers . As you can see above. Please tell me solution. Regards, Vaibhav
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SFOS FIrewall and AD authentication

    Jay23
    Jay23
    Hi Everyone, Sophos UTM user making the move to SFOS firewall and need some help. I am having a diffiecult time getting the settings right to authenticate to Active directory on a new Sophos Firewall. With the Sophos UTM software you entered the Bind…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Cannot establish NTLM authentication channel with XXXX

    Scott Doty
    Scott Doty
    Greetings, Please bear with me: We are getting the above message in our FW logs. I have verified the following things thus far: Users can login to the VPN and validate w/o issue and w/o the captive portal. The FW logs show all user activity for login…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect (SSLVPN) and native AzureAD (Entra)

    RobB @ SK
    RobB @ SK
    Can anyone share a roadmap update for getting native Azure AD (otherwise now known as Entra ID) authentication for Sophos Connect on XG appliances? The last thread was closed out nearly a year ago: Azure AD authentication for Sophos Connect - Discussions…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • how many failed attempts does ssl vpn query the AD on one attempt ?

    Chris Conway
    Chris Conway
    I notice that even though we only have 2 dc's, our failed password threshold is at 6 tries before locking but it seems people get locked out after only 1 failed attempt. is this manageable ? Thanks!
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Re-import users from Active Directory

    Fizzle
    Fizzle
    Sophos XGS 4500 19.5.3 Before I fully understood how the Sophos/AD import and integration worked with respect to users, groups, and authentication for SSL VPN I set up AD search scopes to import users. I didnt understand that Sophos would automatically…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SFOS 19.5.3.652 failed to login to SSLVPN through RADIUS authentication mechanism because of access not allowed

    Vojtech Borkovec
    Vojtech Borkovec
    After updating to the version SFOS 19.5.3.652, users could not login to the VPN. Authorization is done on ESET's RADIUS server with OTP. The RADIUS server test will run correctly. There is an error in the log - failed to login to SSLVPN through RADIUS…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Setup MFA on SSL VPN Client With Eset Secure Authentication

    Louis Havenga
    Louis Havenga
    Good day Members, I trust you are well. We are trying to setup MFA for users to use with the VPN. We have Eset Secure authentication and would like to continue to use it as the MFA application. We currently have a Sophos xgs and are using the remote access…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Radius Authentication to Admin Interface Fails Despite Valid Test

    CF1 Tech
    CF1 Tech
    Hello, I am still relatively new with Sophos products. I've got a Radius server set up to authenticate users to the admin interface, but it's not working. I've reviewed the documentation several times and am unable to determine what I'm missing. I feel…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Firewall AD Authentication Failed

    tomrgsd
    tomrgsd
    We are experiencing an issue with authentication failures due to username not being retrieved a full username with the Heartbeat Auth Client. If I login via web client it authenticates properly. For example user1@domain.local. The logs are showing it…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Radius Server Attributes are Missed

    Muhammad Elbuvaydani
    Muhammad Elbuvaydani
    hello there , I am using the radius server to authenticate my clients , I configured the radius server and every things working fine , but when the Firewall sending Request to my radius server it is not sending the general attributes that the other brands…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • LDAP User Assignment of Additional Group with Split Tunnel

    Ben_P
    Ben_P
    We are currently facing an issue with our Sophos XG230 Firewall configuration related to LDAP user authentication and group assignment for SSL VPN profiles. Current Configuration: Firewall Model: XG230 Firmware: XG230 (SFOS 19.5.2 MR-2-Build624…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG V18 - User from Active Director Server not in same group when synced to firewall.

    phong nguyen
    phong nguyen
    Hello everyone, I have configured user authenticate via Active Directory. I synced groups on AD to firewall already, AD's user can login to firewall user portal. Problem is if that logged in user in default OU such as "User" or "Computer" on AD, synced…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • AD user password expiry blocks VPN access

    Steve Abbott
    Steve Abbott
    We have a local DC with our domain users set up. No more than about 10 users. We use sophos XG firewall for some users to access local resources using the sophos VPN client from a PC, with 2FA (using a QR code initially to set up) Users in the sophos…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • troubleshooting AD access

    GernotMeyer
    GernotMeyer
    Hi all, I actually troubleshooting AD-user login to user portal. System is XGS2300 actually patched. I setup AD user to be able to use SSL following this article https://support.sophos.com/support/s/article/KB-000038367?language=en_US . I did that…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Radius authentication based on machine certs for wireless clients

    itguy318
    itguy318
    Good day, Has anyone been successful in implementing certificate based Radius authentication for wireless clients. My setup includes XGS, APX AP that supports Radius authentication. The kb's i have come across mentions about using PEAP. Will be good…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Purge AD Users

    Chris69
    Chris69
    Hello, Q: How can we add / change E-Mail-address for ALL AD users? "Purge AD Users" does not update that attribute. We need this for quarantine digests. Not any user has the need to logon at userportal and/or connect via IPSEC - both adds / changes…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG4500 -- STAS Problem

    Nico Stark
    Nico Stark
    Hello Sophos Community, I have the following problem and hope that you can help me. I have configured STAS in my company, which works really well so far. However, I have noticed a scenario that my users keep stumbling across that STAS does not cover,…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Synchronize firewall with azure AD where users connect to it via intune.

    Juan Santos
    Juan Santos
    I need to synchronize an Azure Active Directory of one of our customers that does not contain an LDAP service, the synchronization has the objective of connecting the users of that AD in the VPN IPSec Client, when synchronizing with the firewall I verified…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • View related content throughout Sophos Firewall
  • More
  • Cancel
<>