• Captive Portal

    Derreck+254
    Derreck+254
    Hello. My client wants to tweak the behavior of his organization's captive portal. Currently, some devices after gaining access to the Wi-Fi aren't being redirected to the captive portal page. I performed a reboot of the firewall and all users were…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Authenticator App Not In Play Store

    Charlie Wirth
    Charlie Wirth
    I cannot find the Sophos Authenticator app in the Android Play Store. It was there a couple months ago. Where can I find this app to install it on a cell phone?
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Network Agent Android

    Andreas Kossmann1
    Andreas Kossmann1
    Hi, i have a question. I have a Sophos Firewall at home. I have rules and Web Policys for special users, so i had installed the Sophos Network Agent on my smartphone. This is some time ago. Now i have a new rule. I need on other Android devices…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • sophos XG retaining authentication details on an existing ip address.log on to captive portal

    Don Osi
    Don Osi
    sophos XG retaining authentication details on an existing ip address.log on to captive portal If i log in for the first time and after i get back into the office for the second day and i am giving an IP address it uses the existing authentication details…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Captive portal

    Anesu Dangarembwa
    Anesu Dangarembwa
    Hi l have a XG 310 RUNNING V18.54. We have a captive portal issue .. when users try to access the captive portal link with the IP address , its showing the attached error
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • CAA - Server is not thrustworty! MAC

    alex_germany
    alex_germany
    Whatever "thrustworty" is... my Server isnt Suddenly the CAA stopped working on our CEOs Macbook and he cant work anymore. Reinstalled etc but cant get it running. Got a time limit of "2 hours" then "sophos has to go" :/ Any tips for me?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Should clientless users be able to be assigned by MAC and not IP? (Looking towards IPv6)

    Wayne Folta
    Wayne Folta
    Would it be possible and would it be a good idea to add the capability for Clientless Users to be designated via MAC address rather than IP address? That is, in the IPv6 world. where a machine can have many concurrent and past (but not yet invalid) IP…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How does AC work?

    Memorycard
    Memorycard
    Hello everyone, I was curious about the way Authentication Client works. You remember previous version of that? (Cyberoam Generic Authentication Client)? In that version, clients where able to change the IP address of Cyberoam in the setting. So,…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • STAS authentication & CAA

    Fotit
    Fotit
    Hi all, I want to know if caa is more efficient than stas authentication? when to use caa and when to use stas ?what could be the difference between stas and CAA? Does CAA automatically require firewall integration with AD? Can we use stas authentication…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • domain users on workgroup computers and no captive portal

    Fotit
    Fotit
    Hi all, normally a domain user, when he tries to connect with a workgroup computer he is automatically redirected to the captive portal, and also an ordinary user who is not a domain user. but I notice that this redirect is gone for domain users, and…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Azure AD authentication for Sophos Connect

    Nez_Pottage
    Nez_Pottage
    I see XGS OS19.5 now allows Azure AD to be used for SSO for admin access to the webadmin. Can the XG also be configured in a similar manner so that users can authenticate to Sophos Connect using their Azure AD details, and any possibility of using the…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Captive Portal for Vlan

    Regex
    Regex
    Hi Fellas. I just wanna test Captive Portal scenerio where a guest wants to connect to network, and before access any resources it must authenticate <-- i think that is obious. So i decided to check it on SophosXG where some things are done much different…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • 2FA + CAA on Linux or MacOS clients - poor usability

    LHerzog
    LHerzog
    Hello, we have Linux with Sophos Antivirus and MacOS Clients with Intercept X installed. On the firewall we have many rules with userauthentication (and heartbeat) required. We enabled 2FA for many users to secure our SSL VPN. The users are required to…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Firewall / web filter user authentication - Microsoft accounts

    JeffThompson
    JeffThompson
    Hi All, I'm currently using CAA to authenticate users to the firewall so that user group-specific rules can be applied. However, it has some issues, especially when a PC is used by more than one user - it installs in the first user's profile folder…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Custom STAS collector

    Pascal Fautré
    Pascal Fautré
    Hi, Is there or could Sophos provide the documentation of the protocol or API to implement a custom STAS collector ? If we could develop our own STAS collector, we could authenticate users already authenticated with a 3rd party VPN solution. …
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • One account, one password with MFA on different phones

    stephang_01
    stephang_01
    I have two independent users that use the same login and password. One of the users has installed the MFA QR code. I would like for the other user to have his own Authenticator. Is this possible?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • User permanently logged in XG/Linux caa

    Lucho
    Lucho
    Hello,from time to time I try to run the caa client in different ways (*1) never works. However I've noticed I've been logged in the firewall for a few months now. I leave the office daily and take my laptop with me yet the user is still present in…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • CAA Certificate "Copernicus UTM" expired silently - 1.2.3.4:9922. CAA Clients terminate

    LHerzog
    LHerzog
    The CAA certificate on our XG 18.5 MR4 has expired without any warning. Nice! So all our clients with CAA cannot authenticate against that firewall. How would Sophos resolve that issue withour recreating the ApplicanceCertificate? C:\OpenSSL…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SFOS 19.0.1 Captive Portal not using singed certificate

    Andrew Laing
    Andrew Laing
    Updated Updated from SFOS 18.5.4 MR-4-Build418 to SFOS 19.0.1 MR-1-Build365 Captive portal is not using my uploaded signed certificate, Admin portal and user portal are using correct certificate. Same…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Client Authentication Agent not able to Login in Windows 8

    Stephen BabuJohnson
    Stephen BabuJohnson
    Dear all, We have recently upgraded firmware version v19.01 in our XGS2300 High Availability setup. After that we couldn't able to login into Firewall through Client Authentication Agent in particularly windows 8 devices and there is no problem in windows10…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Current Activities - Client Type - Heartbeat

    SteveGross
    SteveGross
    I have three seemingly random computers on my network that keep showing up in the Live Users page. When I delete them, they come back. How can I dseletel them permanently?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG Firewall and BYOD WiFi on VLAN in a school

    Jeremy Woodham
    Jeremy Woodham
    New install of XG Firewall in a UK school and I am really struggling to get the Capture Portal to work on IOS and Android devices. It works for Windows devices, as soon as I connect to the network, a logon window appears (not the sophos one) and I…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Multiple CAA Clients Not Able To Connect At The Same Time

    lnxk
    lnxk
    Running into an issue and I'm at a loss to find the answer. Essentially when I first set up my XG firewall (Home User) I was able to successfully configure CAA access for all my endpoints and everything was working fine. About 2 weeks ago the firewall…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Azure AD User Authentication Mechanisum from Sophos XG?

    Sahil InfraAssist
    Sahil InfraAssist
    Hello Everyone, I want to know which mechanisum is use to authenticate the Azure Ad user from sophos firewall? In the case of Onpremise AD we have to installed STAT Agent into AD server for Communication between Firewall and AD server. Now in Cloude…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Could not validate certificate! CAA Will now close

    Fotit
    Fotit
    Hi all XG330 (SFOS 18.5.4 MR-4-Build418) today i get this error on CAA Could not validate certificate! CAA Will now close certificate is already deployed on windows computers and expire at 2036, no problem before until today. I have one MAC…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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