• Sophos CAA (Client Authentication Agent) Issue.

    Ashfaq Shah
    Ashfaq Shah
    Dear Experts, We are using Sophos CAA (Client Authentication Agent) v2.0.1 to Authenticate our users for accessing the Internet, Now we're in the process of hardening our AD by implementing Microsoft Baseline Security policy on our Domain Controller…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Unblock IP that had to many failed login attempts

    Sophos User5928
    Sophos User5928
    We have activated the blocking function when someone had too many failed logins. While this is quite useful to block unwanted third-party login attempts, we sometimes have our own VPN users which fail to enter their password correctly or the TOTP. Is…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • STAS workstation polling via WMI error RPC_C_AUTHN_LEVEL_PKT_INTEGRITY

    Michele Guzzini
    Michele Guzzini
    Hello, I have configured Sophos STAS on a new Active Directory domain. Everything works except the workstation polling via WMI. In the test utility I get an "access denied". in the event viewer of the workstation i have this error: Event 10036…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN || AD SYNC

    satyabrata bastia
    satyabrata bastia
    Hi, Sophos is synchronized with Active Directory (AD), and when we disable a user's profile in AD, they should no longer appear in the Sophos user list. However, I noticed that some disabled users are still showing up in the Sophos user list. My question…
    • Answered
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • SMS Gateway Issue Sophos XG310.

    Ashfaq Shah
    Ashfaq Shah
    Dear Experts, I am configuring SMS gateway for guest users to access the Internet, our firewall firmware is on SFOS 19.5.2 MR-2-Build624, i am getting error "Response string:ERR_MOBILE"while Testing the connection please find the screenshot. can any…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • how to install authentication agent on android

    mulah
    mulah
    I've been trying to install sophos network agent on android to authenticate, but on playstore it is not showing the install button the phone has android version 13 is there any way to do this????
    • Answered
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • How to apply captive portal for specific LAN User

    Aijaz Shaikh
    Aijaz Shaikh
    Hello, i have confiure captive portal page in sophos firewall and created user grp called (TEST_GRP). i have also created rule for lan to wan and under match rule i have selected user group called (TEST_GRP). but right know what happen is the entire…
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • STAS Not Connecting to Appliance

    Zane Donaldson
    Zane Donaldson
    Hi All, I operated a Sophos installation several years ago and I'm just now recently back administrating a Sophos ecosystem. First issue, I've installed the STAS collector/agent on a domain controller, and configured STAS on the XGS unit. In the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Do I need STAS?

    Csaba Németh
    Csaba Németh
    Hi there, There is a company (Company1) with 3 sites and an another company (Company2) with 1 site. Company1-1 has 2 AD DCs Company1-2 has 1 AD DC Comapny1-3 has no DC. Company2 has 1 AD DC. There is an AD trust between Company1 and Company2. …
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • stats service error with code 1053 windows server 2003

    Ahmed El Gebaly
    Ahmed El Gebaly
    i have error with stas service error with code 1053 windows server 2003 couldn't be start for first time to join ad to firewall any feedback why sever windows 2003 didn't accept sophos transparent authentication
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Authentication problems after Firmware Upgrade

    Leonardo Mota
    Leonardo Mota
    After upgrading firmware from SFOS 19.0.1 MR 1 BUILD 365 to SFOS 19.5.3 MR3 - BUILD 652, I'm having some problems with Authentication. The STAS is currently updated. Some users are in need to manually authenticate with user and password everytime. What…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos OTP token need to sync after reboot

    Lee Jiaze
    Lee Jiaze
    Hi Everyone, I have a query here, is it we need to sync the otp token when the Sophos XG is done reboot?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Two Questions regarding SFOS (MFA and Synchronized user ID OS support)

    seroal
    seroal
    Hi there, two more questions regarding SFOS. 1.) For the MFA via OTP Token, is it possible to cache the second Factor for a certain time, so that is hasn´t to be entered any time a user logs into Userportal/VPN? 2.) It is mentioned in the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Live users disappears in few minutes- STAS

    Ramy Sayed1
    Ramy Sayed1
    Hello I have problem using WMI as logoff detection method on STAS and most of live users disconnect after few minutes from logging to any device I use STAS on DC and Additional DC and I opened all needed ports for DCs and users devices through group…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Guest Self Registration on HTTP instead of HTTPS

    sajjadali750
    sajjadali750
    The captive portal has an option to run in HTTP. But the guest user self registration page by default shows up in HTTPS. Is there any way to make it work in HTTP? We want to avoid any certificate errors.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS - Device Access profile for MFA admin only

    Simon Hunter
    Simon Hunter
    I am running Sophos XGS 19.5.2 MR-2-Build624 in an active / passive cluster. I have configured IPSec VPN for 150+ remote users. I have enabled MFA for all Users. I have a small 3rd line support team, but want to provide access to my servicedesk to administer…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS over IPSEC with authentication at Head office

    Maximilian Lautz
    Maximilian Lautz
    Good day Folks, I'm trying to get the following scenario to work for "STAS over IPSEC with authentication at Head office instead of branch": 1. User signs in at branch office 2. HEAD office firewall picks up or gets the authentication forwarded…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • stas dont show me user on firewall sophos version 19.5.2

    Darwin Silva
    Darwin Silva
    i try to connect my AD with sophos firewall 19.5.2 but dont work; i do all step on this document Sophos Firewall: Best practice for STAS but dont work i do all test and i have communication but never show me user on firewall and log only saw this error…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • 2FAS cant scan QR code using iphone

    Sophos User1175
    Sophos User1175
    hi all, people with iphones that have the 2FAS app cant scan the QR code that appears on there user portal as we do 2fa for openvpn weird thing is people with android can scan there QR codes fine no problem thanks, rob
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG OTP - Why weak SHA-1 and low encryption length?

    Nafets
    Nafets
    XG550 (SFOS 19.0.2 MR-2-Build472) This is specially directed to Sophos: Hello SOPHOS, i tried to import a Sophos XG created TOTP into Sophos UTM which is handling reverse proxy functionality with reverse auth including totp (because sophos xg is not…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SOPHOS XG Guest portal with sms gateway

    Ahmad
    Ahmad
    i want to configure Guest portal with SMS , please guide me how to do it? how it will work? SFOS 19.5.2 MR-2-Build624
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • stas redundancy

    satyabrata bastia
    satyabrata bastia
    Hi, i have implemented STAS , i need redundancy in case my domain controller is down how to do that. Thanks satya
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Generate OTP token with next sign-in

    Jae
    Jae
    I have about 50 remote users on a19.5.2 MR2-Build624 firewall. The firewall was migrated over from a previous version that didn't have "Generate OTP token with next sign-in". If I enable this feature will it make all my users reenroll for a new OTP token…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SMS portal throws 403

    thothome Moshidi
    thothome Moshidi
    Good day SMS portal throws 403 error when i enter username and password. I do get the first screen but denies the login credentials. it works fine on the external internal. I allowed the URL on the web filter but still it does not take the login credentials…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can I Use a user different than administrator to sync AD with Sophos XG

    juntacadaveres
    juntacadaveres
    I need to know if I can use a user with less privileges than administrator account to sync our AD with our Sophos XG Firewall Greetings!
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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