• Importing users

    nwsbeta
    nwsbeta
    Hello, Can you please tell me, how can we import users via CSV file in XG210 (SFOS 19.5.1 MR-1-Build278).
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS - User Authentication with BYOD

    M Mathew
    M Mathew
    Sophos XGS - User Authentication with BYOD we have a network setup in which domain-joined users authenticate via Stas. However the challenge is with BYOD users - as of now we have wireless setup in which a radius server authenitcate BYOD users via…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web authentication captive portal behaviour "sign out user: when user is inactive"

    LHerzog
    LHerzog
    Hi, as the Android/iOS Authentcator is going EOL, I tested something with the WebAuth Captive Portal and changed the setting from "when captive portal page is closed or redirected" to "when user is inactive" I notice the userexperience is here…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS Auth, Local AD Servers and XG Imported AD Groups - What is going on?

    666Trooper666
    666Trooper666
    Hi, I'm new to Sophos but been around IT for quite some time, however XG with AD groups is starting to do my head in! I have XG AD Auth setup to 'import' groups, and, I have STAS setup as well. I have 'imported' (linked?) an AD group as an XG Group…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Firewall - IPSEC VPN MFA ISSUE with OTP PIN

    Martin Hampl
    Martin Hampl
    Hi, I have XG125 (SFOS 19.5.1 MR-1-Build278) and IPSEC Remote Access for the users with internal OTP MFA. Remote users started to report disconnecting the VPN during the day, BUT also the need for MFA PIN to be entered multiple times a day. For example…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • sophos authenticator alternative

    Sophos User1175
    Sophos User1175
    hi all, as the sophos authenticator is no longer on the play store is there an alternative to it ive tried google authenticator but when i scan both QR codes using both, i get different numbers on both so i imagine the time is different thanks,…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect MFA prompt with .ovpn files now that Sophos have broken Sophos Connect profiles

    jamesharper
    jamesharper
    Now that Sophos have effectively broken .pro configuration files with 19.5.2 by disabling the user portal WAN access after 90 days of no use, i'm looking to migrate everyone to using imported .ovpn files instead. This carries a bit more initial setup…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS now working

    Dale Gregory
    Dale Gregory
    We have 2 domain controllers, DC1 with the STAS suite and DC2 with the Agent. All of a sudden random people can't log onto the internet, they aren't in active users on the firewall and STAS doesn't seem to be picking them up so they fall through the rules…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • stas

    satyabrata bastia
    satyabrata bastia
    Hi, after STAS implement if a user disconnect Ethernet and connect again without logoff and login still internet work or not every time he need to logoff and login again. Thanks satya
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Delete Bulk user from group

    Anuradha Kore
    Anuradha Kore
    I need API script to remove bulk user from the group.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • no live user are showing || user xxxx failed to login to firewall through AD.Local authentication Mechanism from 172.16.16.17 because wrong credentials.

    satyabrata bastia
    satyabrata bastia
    Hi, i implemented Stas in sophos and AD wmi pooling working also live user are showing in stas agent software but issue is sophos current activities no live user are showing when i checked in LOGS-authentication-user xxxx failed to login to firewall…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • logon type 10 - stas live users

    Fotit
    Fotit
    Hi all I don't know the type logon type is 10 !!? name\domain\ip client\ hour & date\logon type Best regards
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Hotspot Captive Portal - will it be extended?

    K-M
    K-M
    Hello, we are missing some features since our migration to Sophos. We put these as ideas in the portal which is now gone. Now nowbody knows what is suggested and there is no feedback, too. So as a question to the insiders: will the hotspot function…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS ||| virtual implement.

    satyabrata bastia
    satyabrata bastia
    Hi, its possible to implement STAS in EVNG virtual device with 30 days License. Need to test virtual before we implement in production any command to check if a user login or logout because its Ip to user mapping. Thanks satya
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • client authentication agent

    kumaresh subramanian
    kumaresh subramanian
    Client Authentication Agent is not working in our office, i have upgraded all computers to Windows 11 Error it says You are not allowed to log in from this machine Kindly help us on this please Kumaresh St.Joseph's College of Commerce 9…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • New QR Code

    Wilson Natanauan
    Wilson Natanauan
    How do I generate a new QR Code for the users we have users who have been issued with a new Iphones , they have wiped out the old phones with the Sophos Authenticator App as a result , they cannot setup their Account to the new Phone because they…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Connect Client Provisioning Files with MFA enabled

    DavidSain
    DavidSain
    I setup a connect client with a provisioning file. Had Authentication to an AD server setup. When the user connects for their first time while using a provisioning file, it works beautifully. Now, enter MFA. Because most places want some extra security…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • MFA on web authentication

    Guilherme Silva1
    Guilherme Silva1
    I am using MFA for certain users, using it in Web Admin Console, SSL VPN and User portal in which there is no way to disable it. However I would not want to require MFA for web authentication, for example, an unknown user is directed to the web portal…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WMI BLOCKED / STAS

    Bruno H Silva
    Bruno H Silva
    Dear colleagues! We are having problems connecting via STAS on newer versions of Windows. In Sophos Transparent Authentication Suite in WMI VERIFICATION, the workstation shows access denied. We even used the key below but it doesn't work anymore. Path…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • AD Authentication with STAS working but User firewall rules does not evaluate as authenticated

    IT_Chemes
    IT_Chemes
    I have two Domain controlers and on both installed STAS for twho Sophos XG HW appliance in HA active-pasive. After upgrade from 18.5.4 to 19.5.1 i have problem evaluating user rules. After upgrade i reinstall STAS to newwr vrsion on both DCs. I need reeneter…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Change OTP Name for authenticator apps

    JohnnyInc
    JohnnyInc
    Hello Sophos and everyone else, we are in the progress from switching all of the UTMs to XGSs at our customers. Unfortunately we are facing a little problem with the OTP implementation at XGS. At the (Google) Authenticator App we see the following…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Bug: SSH keys disappear when Admin has 2-Factor authentication enabled

    LHerzog
    LHerzog
    There may be a bug in SFOS regarding SSH keys. we noticed on 2 different SFOS firewalls, one XG430 (SFOS 19.0.1 MR-1-Build365) and one XGS136 (SFOS 19.5.1 MR-1-Build278) that SSH Keys you add here: after you have enabled Multi Factor Authentication…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Client Authentication Agent Operation

    Paul McGinnie
    Paul McGinnie
    Hi - I use the Authentication client for non domain joined machines onsite. I have a guest user who has a corporate machine which uses a VPN to his business network. Rather than create additional rules, I would like him to run the Authentication client…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • MAC-binding on captive portal authentication mechanism

    shahed alosta
    shahed alosta
    I have configured a captive portal for users authentication, for some purposes i have to bind each user with a specific MAC address, can any one help me Best regards
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGs MFA authentication with push notifications

    Ignas Butrimas
    Ignas Butrimas
    Hello, maybe are some way to setup MFA auth with Azure AD MFA with push notifications? I mean when connect to Sophos XGs (User portal, Admin portal, VPN) in your phone pop-up window in you MS Authenticator app in the phone and you need only to allow…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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