Hello. After importing some firewall rules from another XGS3300 running 19.5.0 over the weekend, each morning I'm coming in to find that we can't access the internet. When I check the application filter for "Block high risk (Risk Level 4 and 5) apps"…

Good morning We have an end customer (a school) where students use iPads. It turns out that there are several students who have caught the bad habit of getting IPs from proxy servers thanks to the XVPN application. They do not use it on the iPads, but…

Hi folks, in my daily reports I see an entry for "Proxy and Tunnel', searching the log viewer - web - category for Proxy and Tunnel returns no record found. And if you review applications under "Proxy and Tunnel" that also return no record…

Hello, we are having some trouble with Zoom meetings where the sound is briefly dropping at times. Sometimes we get the network quality message. I may have traced the problem to some of the meeting traffic getting flagged as Proxy and Tunnel (x-vpn…

I have a strange issue today. I have a firewall rule to block OpenVPN connections in place and it seems to work. However, today I discovered data is still being transferred even the connection is denied. I can see from the firewall log the connection…

Hello, i want to add manual rules to rename "unlassified traffic" to "xy traffic". Based on Port - is it possible?

Found a conversation here about the same problem 6 month ago, but I can't read a solution. My firewall is reporting a lot of Torrent P2P users in my network and block the application. In the same time users reports that they can't read mail on iPhone…

So I attempted to get the application control working based on this article: https://community.sophos.com/sophos-xg-firewall/f/recommended-reads/120242/sophos-xg-firewall-how-to-create-an-exception-in-application-filter but I could not get this to work…

Just found out that the fire vpn chrome extension, just bypassed my expensive firewall. Looking for suggestions?

Hi folks, sometime in the last 6 weeks I started a thread on classification errors. I have been doing some further investigation and found thane was wrong and needed to be corrected. I have searched all my activities and not been able to find the initial…

A while after updating to 18.5.0 MR1 this morning, we noticed we're not getting incoming mail from Apple iCloud. I kept assuming it's an issue with TLS or something, but email worked on my iPhone when I turned off WiFi and went with cellular. In the…

Hi, In my organization I want to block Portable Apps. But the issue is that I am not sure as to at which time which user will download which Portable App, so using Application Filtering is of no use as per my requirement., because application is not…

Hi, I'd think source and destination IP is wrong here. It took me some time to help a user who reported he cannot download a file, we blocked because I could not find his computer with my query for source IP. We block executabled here. …

Hello Good Day! need some help its kind a weird that i observe on my xg firewall after i updated to latest firmware version.. before the update, all my policy is working find, the web policy and application policy but know is something puzzle on my…

Hello, I try to create an application filter which blocks some categories with defined exceptions. There is a article how to set this up: https://community.sophos.com/sophos-xg-firewall/f/recommended-reads/120242/sophos-xg-firewall-how-to-create…

Hello, I turned on traffic filtering on our firewall and am trying to identify the traffic that Sophos is Labeling pCloud. There is a pCloud.com Backup and storage When I attempt to login connect to one of the hosts https://52.20.148.96/ it throws a…

Dears I have a problem with my XG-Sophos application filter, I created an application control policy to prevent X-VPN, Thunder VPN and VPN Lighter apps , but still those apps allowed, when i check the log viewer i found them allowed

To Whom It May Concern I've been trying to block all cloud storage drives accessed from our corporate network except for OneDrive. I tested the implementation using my personal iCloud account after the implementation on our Sophos XG firewall of the…

Dear All, I have a problem with Psiphon VPN Application that end users using it in mobile devices bypassing our hotspot Login portal page. Can you please help me to stop that application. Thanks

Hello all, I have an ios device connected to my XG Firewall using SSL VPN with OpenVPN the VPN is a full tunnel therefore all traffic are passed through the XG FIrewall I created an application policy to block whatsApp, Facebook and instagram and…

Hi, I have XG310 with V18 Mr5, it is integrated with AD, i have created web policy to block social networking category and also created an application filter to block social networking category. I created a firewall rule, check match user and add…

I have a problem with Sophos XG home firewall, from recently internet connection getting too much slow as a comparison to previous. So I check with it ISP and their side wasn't any problem. (also I bypassed the firewall and connected my laptop directly…

When a user accesses lastpass.com he only gets a "PR_END_OF_FILE_ERROR" or "This page can't be displayed" in IE shown in browser when browsing through the XG webproxy. It seems it is blocked because Risk Level is High / 4. Why can't XG show the user…

Hi, I'm trying to add ApplicationFilterCategory with this request: <Set operation="add"><ApplicationFilterCategory><Name>hi</Name><Description>krjdfghdjfkhgdfjk</Description><QoSPolicy>None</QoSPolicy><BandwidthUsageType>Shared</BandwidthUsageType…

Hi Sophos thank you for allowing Email Notifications for IPS , ATP and some extra system notifications in 18. Is there any chance we can get notifications on Application Filter and Web Filter Deny's as well in the future ? I have some sites where those…