hi I have XGS4300 (SFOS 19.5.4 MR-4-Build71), Mac book pro disconnect from Sophos AP 100C can you please guide how to resolve this issue.

Hello together, today I tried to add new APs to a freshly migrated firewall. Unfortunately, the new Access Points do not show up under pending Access Points. Firstly, I thought that the SD-WAN-routes did not allow the APs to come online since…

Hi, We purchased the access point AP6 420 to replace AP100. The AP-100 is managed from the XG135 Firewall, we tried to add the AP6-420 to the firewall but it is not detecting on the firewall. How can we add AP6-420 to the XG-135 Firewall?

Hi, I wanted to ask for ideas on the subject argument. I'd like to avoid to have multiple SSID in my premises. My idea is to have one SSID with WPA2 Enterprise ( radius auth ) for laptops and mobile smartphones. I need to "filter " laptops in…

Migrated from SG to XG AP's get IP from Windows DHCP. Within packetcapture and Diagnostice/Connection list, i see the connection from AP-IP to 1.2.3.4 port 2712 But no AP's in Firewall - GUI APX320 Ideas?

Hello together, i tried to setup a basic configuration, but have some Problems with my WLAN. I connect my FritzBox as exposed host to the WAN Interface on my Sophos Firewall. I create a second Interface LAN, where my clients are located. That…

Hello World! New Sophos user here! Came from a Meraki and Unifi background and found Sophos WiFi/VLAN setup a bit different. Have a Sophos XGS107W, a Sophos switch and 5 Sophos APX APs. Got quite a few challenges. Reading documentation now, but…

If you are reading this thread, probably because you are having the same issue/limitation I have. The goal is to find a way to separare Wi-Fi users on different SSID when Sophos APx are connected through a mesh network on XG. Option 1: Separate zone…

Hello, I'm currently working on an issue with a XGS 136W and an APX 320. When creating a wireless network, a new virtual adaptor gets created. All fine. However, I've noticed a difference between the XGS side and the APX side. When removing a wireless…

Hi All, I have 3 APX 320 connected in Mesh on 5 Ghz. Only the first AP is connected to LAN, while the others are meshed. One Wi-Fi is bridged to AP lan, and users are able to surf. I have also created another wifi (guest) as separated zone. Clients…

Hi Everyone, NETWORK DIAGRAM ( CLIENT NO INTERNET SOMETIME).pdf We are currently experiencing an Internet connectivity problem within our network, which appears to be an intermittent issue. Our network does not utilize a LAYER 3 switch;…

We have intended Video Multicast traffic (beamers, etc) in our network in seperate VLANs. We noticed when AP55C rebooted, their LAN port was flooded with multicast traffic >1Gbit and all connected clients had conectivity issues for about 5 minutes (250sec…

Hello, I have 15 APX320 access points that I need to register with Sophos Central. These APs are connected to an xgs126 firewall, which has recognized them without any problem. Can you help me? Thank you

all Access Points Model Number APX120 are showing Inactive.

Hello together, i am searching for a good ans solid way to monitor sophos xg access points. We have several customers with sophos xgs and a handfull of access points connected to them. As for now i have not found any way to monitor the access…

Hi, i upgraded XGS 2100 and XG125 to 19.5 GA. I had some minor issues with VPN S2S and IKEv1. Most feature where fine for a week now. Today at the XG125 WiFi stopped working. Clients get a IP Adress and thats it, no Internet access or other access…

Hello, my ap55c flashes two times orange then one time green since I connected it to the eth6 of my sg135 with UTM 9. It doesn't shows up in my wireless protection acces points. What can I do?

Today I added a new APX320, it showed up as unconfigured and I configured it, put it to a AP group. Since then it is pingable but remains inactive in XG Wireless. Sounds a bit like this but it did not upgrade firmware. I removed it from the AP…

Hi Team We are using Sophos AP100C Access Points in our office We are facing the below issues - Google Meetings are getting dropped ( you lost your network connection. Trying to Reconnect ) - Getting Pocket loss - Wi-Fi disconnection Sophos…

Hi, i have a bricked APX320 and Sophos doesn´t response to Support Ticket Requests within a in a timely manner, so i am currently on my own. The XGS Log shows for a few days .. [P52003XXXXXXX2] Corrupt payload. Device may have wrong key. MD5 of…

Is there any way to downgrade the AP Firmware 11.0.020 to 11.0.19 in SFOS * I asked sophos, but they where not able to give a solution yet.

Hi all, I am using 2 AP 15 with XG 19.01. The first AP is connected to XG while the second one is connected via mesh to the first AP. As soon I create the mesh network, the internet speed test drops to half speed. My question is: since AP 15 does…

Hi, I have a SG115rev2 that has been running for a few years. Currently on SFOS 18.5.1 MR-1-Build326. There are 4 ports on my SG115 with port1 connected to my LAN switch and port2 connected to my WAN broadband modem. All works great. I have a spare…

Hello, I have problems updating to v19. As soon as I install the v19 update, my AP100 (3 pieces) remain inactive (1 ROOT 2 MESH). Only the ROOT emits WiFi despite the inactive message. As soon as I go back down to 17.5, everything is active again and…

After upgrading one XGS and XG from 18.5 MR3 to MR4 we have issues with our Sophos Central managed APX Accesspoints showing as offline in Central after between 30 and 60 minutes after the upgrade of the Firewall. See: https://community.sophos.com/sophos…