Windows 10, SGN 8, TPMs, and not previously encrypted before SGN activated Bitlocker. Two of our sites all had the TPMs disabled when we rolled out to them so they had to set up PINs. For the moment I don't want them to have to enter PINs. I turned…

Hi Pros, I have a problem with a Windows 10 machine with Safeguard Enterprise. As I incidentially found out yesterday, the last synchronization took place on the 1st of August this year. I tried everything I found on the web and everything I could…

Hello, i have 4 Notebooks with TPM Chip. Installed with Windows 10 Pro and Encrypted with Sophos Safeguard / Bitlocker. The Notebooks work as an "Kiosk PC" so i configured a local user with auto login and will Start in Kiosk Mode to only show one…

I have a policy working correctly for windows 7 that auto encrypts USB keys on insertion, and then you can remove the key and put it on another machine. But how can you do this on a windows 10 machine that is using bitlocker ? I want to be able transfer…

Hi @ all, i have a Problem while creating a container. I got the following Erro Message: An error occured while mounting the disk. (18) Do you guys know what tha mean? The problem occured on a Windows 10 Client. Where can I find a detailed logfile…

Hi all, I installed SafeGuard Easy on Win 10 using the Default Stand-Alone Policy and am being prompted for a SafeGuard login following the Windows login. I am also being told that the key ring can not be opened. Any help would be appreciated.

Hello, I have a dell XPS 13 9350. A client came to us with a prompt for Bitlocker recovery key (not challenge/response). Once recovery was complete, the device attempts to boot and responds with "no boot device found". The recovery type for this computer…

We are testing a Windows 10 Enterprise deployment with Safeguard 8 on a Lenovo X1 Yoga. The Bitlocker PIN works as expected and we can login normally without issue. However, when we pass through the Windows prompt with the fingerprint reader Safeguard…

Hello, i have browsed through various manuals and searched in the forum but i still don't geit it right in our enviroment. i have Sophos Safeguard Enterprise Server 8.00.0.280 and now various test clients using SafeGuad Client 8.00.0.251 (newest i…

Good morning, With Safeguard installed on Windows 10 and the drive being encrypted, is there a way to apply Windows 10 Build updates (1511, 1607, etc.)? So for example, (assuming safeguard 8.1 was released), would there be a way to upgrade Sophos to…

Hi, as stated here: https://community.sophos.com/kb/de-de/122505 Sophos will add Support for Windows 10 in 2016 Q3. Q4 just started and still no LanCrypt for WIndows 10. Anyone know, when we can count on LanCrypt Supporting Windows 10? My CEO…

Good morning, We are upgrading some of our computers to Windows 10 and having issues with Sophos starting the encryption once reinstalled after the upgrade. Details: OS: Windows 7 Pro x64 upgrading to Windows 10 Pro x64 Models: Mostly Dell Latitudes…