Sophos Safeguard 8 - Laptop is blocked - (Old User)
Hi all,
I've a problem on 4 laptops in my organisation (Running Windows 7 Pro).
Exemple for a laptop :
As SGN Owner a domain user as been added with Sophos Safeguard Management Console to the laptop. The user used this laptop for months without…
Is it possible to have more than one owner?
Is a user able to be an owner on more than one machine? Is that you can be an owner on one machine and guest on another?
In the console, I first when to the 2nd machine and moved user account to machine and selected to save changes, Had TM do sync…
POA is not working - Lenovo E560 - Windows 7
I have Lenovo 560 Windows 7 I am testing on. I did install safeguard and uninstall via all directions from Sophos. I am doing another install with same file. I first logged on to the Safegaurd Logon and made sure I had the most updated policy and it was…
Custom Computer - No init
We have a custom computer we built that we can't get sophos to finish installing on. We always get stuck at boot with no init.
We started by trying the Shift, Shift F6 tricks to toggle modes which did toggle modes, but still we got no init. We tried…
Dell 3570 - Intermittently getting stuck on with white screen on POA
Hi all,
I've recently gotten a batch of Dell Latitude 3570 laptops running Windows 7 x64 we have installed Sophos SafeGuard client version 7.00.1.2 and config version 7.00.0.97, all our other models of laptops boot through to the POA fine however we…
Identifying Users Not Logging into Sophos
Good morning!
The SafeGuard POA creates a login prompt for users to sign into (please see attached picture). We are having issues with users not logging into the Sophos login prompt that is created as part of the POA - users are still signing into the…
Safe Guard POA disabling on endpoint
Hello,
I had an endpoint enable POA without having an appropriate policy enabling the feature and I am having issues disabling POA. Is there a way to remove POA without uninstalling SafeGuard from the endpoint? Also, is there a way to enable POA from…
RE: I'm having No Init on Dell Precision 7510 laptops Safeguard 7.0.2
Hi Hoger,
Thanks for the info. I saw the post when first researching this problem. I've tried multiple of times With the Shift + F6 and I'm not able to get the timing right do to the lag I'm guessing??
Again thanks
Edit: I was finally able to…
Lost password, locked workstation, missing Key recovery Fle
Hello. I am dealing withe the following issue: - 1 Workstation (laptop) with Windows XP, Sophos SG version 6.00.1.31, as a SG Standalone configuration. - A user who has forgotton his Password, locked the worksation because he has extended the maximum…