Advisory: Bluescreen Bugcheck 0x3b (SYSTEM_SERVICE_EXCEPTION) on Windows 10 version 1809 endpoints running a SafeGuard 8.10 file encryption module
Hi Everyone,
Sophos is currently investigating an internally discovered issue which can lead to a bluescreen (BSOD) on endpoints running a SafeGuard 8.10 file encryption module.
The issue can occur when applying Windows Updates e.g. KB4464330 to an…
[Sophos Notification] Advisory: SafeGuard file encryption - Local Cache corruption interrupts Windows 10 update to version 1809 (Windows 10 October 2018 Update)
Hi Community,
When updating to Windows 10 October 2018 Update a.k.a. Redstone 5 / version 1809, the system may unexpectedly shut down due to a Local Cache corruption.
This is known to happen when the following conditions are met:
At least one…