• BitLocker can't be enabled by Sophos after had been activated manually

    Mitch Turner
    Mitch Turner
    I have a Dell XPS 15 9570 laptop that a user had manually activated BitLocker before we applied Sophos Device Encryption. I turned off encryption with the BL key he had saved, and then tried to apply Sophos encryption - got error that BL could not be…
    • Answered
    • over 2 years ago
    • Encryption
    • Discussions
  • TPM Ownership

    Christopher Ringrose
    Christopher Ringrose
    Morning, I have a question that am hoping someone may be able to answer in regards to resetting the TPM lockout. We are running an older version of Safeguard (7.00.0.97) with BitLocker and need to know if the client generates a random owner password…
    • over 6 years ago
    • Encryption
    • Discussions
  • How do you make SGN take over the TPM if the TPM was disabled when Bitlocker first encrypted?

    james63
    james63
    Windows 10, SGN 8, TPMs, and not previously encrypted before SGN activated Bitlocker. Two of our sites all had the TPMs disabled when we rolled out to them so they had to set up PINs. For the moment I don't want them to have to enter PINs. I turned…
    • Answered
    • over 6 years ago
    • Encryption
    • Discussions
  • Windows 10 Kiosk Mode with SafeGuard (Bitlocker TPM Only)

    DenisSchröder
    DenisSchröder
    Hello, i have 4 Notebooks with TPM Chip. Installed with Windows 10 Pro and Encrypted with Sophos Safeguard / Bitlocker. The Notebooks work as an "Kiosk PC" so i configured a local user with auto login and will Start in Kiosk Mode to only show one…
    • over 7 years ago
    • Encryption
    • Discussions
  • Using Bitlocker, I would like to Change from using a Password to using TPM

    ToddSmith
    ToddSmith
    After I installed Sophos on my Windows 10 laptop to use Bitlocker with a password, I noticed that my laptop has a TPM module installed that was disabled by default. I want to now use TPM instead of typing in a password upon startup of my system. Do…
    • over 7 years ago
    • Encryption
    • Discussions
  • Windows 10 Pro, SafeGuard 8.00.0.251, and TPM

    JimCollier
    JimCollier
    If TPM in enabled after SGN is installed and encrypted the disk, how is the "double logon" issue mitigated? Machine still prompts for "BitLocker" password at boot and Windows logon password to gain access to the OS? Thanks in advance, Jim C…
    • over 8 years ago
    • Encryption
    • Discussions
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