Good morning. What's the maxium size for the volume based encryption of a hard disk? We have SGN Enterprise 7.0 I have encrypted a 2TB hard disk of a "toshiba satellite p70-b-104" and lead to a corrupt Windows OS. I have encrypted with this two…

Hello, we use Sophos Safeguard 7. It works very good but when i change an password in the active directory (eg. when a user don’t know his password) When I try to login into Windows a Sophos window appears and ask for the old password for the…

Hello all. We have a few clients that are now running the SafeGuard Encryption software and we have enabled POA. However, it seems somewhat tedious to have to login at the POA and then have the user login to windows so that a certificate is generated…

We are in the midst of converting our physical server environment to a VMWare infrastructure. I want to use the VMWare converter to convert the server into a VM. Is this safe to do?

Hi and thinks for taking a look. I'm having No Init on Dell Precision 7510 laptops after a long wait at the Safeguard "white screen" version 7.0.2... RAID is off in the bios and set to legacy. Any ideas for a work around? I haven't tried the latest…

We use several containers for computers based on admin rights or department used in. I would like to be able to have policies in place for Mac, Win7, Win8, tablets, etc. These devices would likely be mixed together in an OU. I read one suggestion where…

Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?

Hello, We installed SafeGuard Enterprise Client 7.0.2 on a Windows 10 client and we encrypted its Boot Volume using a Device Protection policy. The Bitlocker PIN was asked to user and the Bitlocker encryption has finished. However, we are unable…

Hallo, ich habe aktuell eine Testinstallation laufen. - Server 2008 R2 mit SafeGuard Enterprise - Windows 7 Client mit SGN Client Es besteht KEINE Domäne uns soll rein über WORKGROUP laufen. Die Richtlinien werden sauber übernommen und es funktioniert…

Is it possible to configure an installation package so that Data Exchange and File Encryption are already installed, instead of having to go back and enable those features on endpoints?

Hi, I have recently installed a Sophos Safeguard Enterprise server and have configured some policies. I am testing out File Encryption policies on a Mac laptop prior to rolling them out. I set-up a policy to encrypt all files in the users 'Documents…

Hello, I am attempting to test standalone installations. I have Safeguard enterprise 7. The installation and encryption goes smoothly with no issues. However, its the challenge/response that is causing the issue. I have the xml key from the machine…

Hi, I am setting up a new install of Safeguard Encryption and have ran into a problem where one user can login into the Windows 7 computer and can get into the laptop using the POA on startup if another user logs into the laptop it will not allow them…

Hello, One of our end users is using a Dell Optiplex 790 with Version 7 of encryption. When using VGA only it loads fine and the POA screen but but when VGA and a display port to DVI cable is plugged in it loops continuously just before the OPA screen…

We have started rolling out Safeguard to the laptops in our facility and have been getting calls of machines blue screening after we encrypted them. So far the only common factor has been that they are HP EliteBook 840 models. Is here a know issue with…

Dear Community In an already exist safeguard implementation with ADsync, whitch works fine, I have to sync new generated OU Strukture from AD into the Enterprise Console, where new User and Workstation Objects are into. I have tried to follow the…

We have recently gotten Sophos encryption working correctly with Windows 10. Encryption was pushed and we are able to change the Bitlocker password through the Sophos icon. Windows 7 had a splash Sophos screen that used Windows credentials and had the…

Hello, I am experiencing this issue while attempting an msiexec upgrade from 6.10 to 7.00.2.23. I am receiving the 1603 error. I just called support and they said sorry that we cannot assist you. I am stuck upgrading 35 machines. Property(S): Summary_Final…

On this link, https://www.sophos.com/en-us/support/knowledgebase/122505.aspx , it has SafeGuard Enterprise 8 as compatible working with Windows 10. But I cannot find a release date for this version. Does anyone know any information about when well this…

Hello, I am trying to setup a policy to encrypt all Cloud storage (dropbox, google drive etc) for all the users of a client company. The aim is to use a single encryption key, not let the user choose it, but it seems not to be working. For encryption…

We are trialing the software, and when I try to create a managed configuration package the console crashes. I see two events when this happens: Event ID: - 1000 Source - Application Error Faulting application path: C:\Program Files (x86)\Sophos\SafeGuard…

After deploying to a Windows 7 SP1 client, the machine shows up in Management Center, but there are no hard drives listed in it's details. The client was deployed with BitLocker as the encryption engine. Could it be that the hard drive is not supported…