Hi I have problem about icon file. When I have to encrypt file via application based encryption or manual encryption, The icon of file not change encryption icon. How can I solve this issue? Thank you.

Hello, I am looking at automating the Safeguard install for our institution through Group Policy using a software installation GPO. But I cannot pass the MSIEXEC commands this way - a transform / MST file must be created. How do I translate the MSIEXEC…

We have a custom computer we built that we can't get sophos to finish installing on. We always get stuck at boot with no init. We started by trying the Shift, Shift F6 tricks to toggle modes which did toggle modes, but still we got no init. We tried…

Hello Sophos community, during an internal evaluation of Sophos LanCrypt I was wondering if there is some documentation of the encrypted file format that Safeguard LC uses/generates. Do you have some resources to documentation on that format? Thank…

Hello, I had an endpoint enable POA without having an appropriate policy enabling the feature and I am having issues disabling POA. Is there a way to remove POA without uninstalling SafeGuard from the endpoint? Also, is there a way to enable POA from…

Hi and thinks for taking a look. I'm having No Init on Dell Precision 7510 laptops after a long wait at the Safeguard "white screen" version 7.0.2... RAID is off in the bios and set to legacy. Any ideas for a work around? I haven't tried the latest…

Hello, According to the 4.50 user guide, SGE console does not support anything newer than Windows Server 2003. Unfortunately, Win Server 2003 is out of support and has to be upgraded to Windows Server 2012 R2. Does anyone knows if the the old SGE version…

I am attempting to use the Enterprise standalone installer to install Safeguard on a few laptops that I have that will not be able to touch the SGN Management server (at least at this time). I ran the preinstall, x64 client, and then the standalone config…

SGNClient 64 bit will not install on HP Zbook 15, hangs about 2/3rds way through install and will not finish. No errors in Event log other than the manually ended task. Pre-install went on w/o issue.