Sophos Safeguard 8 - Laptop is blocked - (Old User)
Hi all,
I've a problem on 4 laptops in my organisation (Running Windows 7 Pro).
Exemple for a laptop :
As SGN Owner a domain user as been added with Sophos Safeguard Management Console to the laptop. The user used this laptop for months without…
Is it possible to have more than one owner?
Is a user able to be an owner on more than one machine? Is that you can be an owner on one machine and guest on another?
In the console, I first when to the 2nd machine and moved user account to machine and selected to save changes, Had TM do sync…
POA is not working - Lenovo E560 - Windows 7
I have Lenovo 560 Windows 7 I am testing on. I did install safeguard and uninstall via all directions from Sophos. I am doing another install with same file. I first logged on to the Safegaurd Logon and made sure I had the most updated policy and it was…
Safeguard easy 7.00.2.23 + windows 10
Hi, I seem to be getting mixed results on encrypting windows 10 machines with safeguard easy and im struggling because there is no documentation or guides from Sophos. The issues I am receiving vary but I have tried to outline them below. I have logged…
Identifying Users Not Logging into Sophos
Good morning!
The SafeGuard POA creates a login prompt for users to sign into (please see attached picture). We are having issues with users not logging into the Sophos login prompt that is created as part of the POA - users are still signing into the…
RE: I'm having No Init on Dell Precision 7510 laptops Safeguard 7.0.2
Hi Hoger,
Thanks for the info. I saw the post when first researching this problem. I've tried multiple of times With the Shift + F6 and I'm not able to get the timing right do to the lag I'm guessing??
Again thanks
Edit: I was finally able to…
Encryption Looping on Startup
Hello,
One of our end users is using a Dell Optiplex 790 with Version 7 of encryption. When using VGA only it loads fine and the POA screen but but when VGA and a display port to DVI cable is plugged in it loops continuously just before the OPA screen…
Lost password, locked workstation, missing Key recovery Fle
Hello. I am dealing withe the following issue: - 1 Workstation (laptop) with Windows XP, Sophos SG version 6.00.1.31, as a SG Standalone configuration. - A user who has forgotton his Password, locked the worksation because he has extended the maximum…