Hi all, We have Sophos Safeguard Easy product installed in our server and wanted to know if we would have any issue changing the current domain to a new one. Does the following post affect us also? https://community.sophos.com/kb/en-us/119532…

Hello, We are planning to upgrade Safeguard server from version 6.00.1.31 version to 8.x. Current setup having Windows 2003 server with Safeguard management on 6.00.1.31 version with Disk Encryption and Removable media encryption. I never tried…

How can i create a backup of our database ? We use sge release 7.02 and in the option dialog there ist no tab for Backup the database Any ideas ? We have to move to another computer

When migrating my database from 7 to 8 - I receive the following error: Create Box Cloud Storage Definition Msg 2627, Level 14, State 1, Line 12 Violation of UNIQUE KEY constraint 'UC_CLOUD_STORAGE_DEFINITION_NAME'. Cannot insert duplicate key in…

Is there any documentation for migrating SGN from a 32bit server to a 64bit server? I have a SGN 6.00.1 server installation on a 32bit Windows 2008 server with SQLExpress 2008 on it and would like to migrate the settings etc to a 64bit server. My…

I attempted to upgrade a 32-bit SGN 6.00.1 server to 7.x BEFORE realizing SGN 7 requires a 64Bit OS. Long story short the workstations will no longer communicate with the SGN server. I tried to restore the SafeGuard database (windows 2008 Server with…

I have a lot of already encrypted FV2 Macs in my environment and many keys are imported to SafeGuard with sgdeadmin. The import process says successful, and the macs say "The system disk is encrypted and a centrally stored recovery key is available…

I have a client with an environment that consists of a SafeGuard 5.6 Easy server (and endpoints) and a new SafeGuard 6.1 Enterprise server (and endpoints)- what is the best path to move all of 5.6 Easy clients to the new SafeGuard 6.1 Enterprise? …