Hello, First i would like to state that i have tried to follow older threads on this issue but they did not resolve my problem. Also they refered to old versions of Safeguard so i opened a new thread. I am testing on our domain and have successfully…

Hi, We are testing the Device Encryption in our network, we are facing some issue we are enabling the device encryption in a system and after encryption, we remove the HDD from this system connect to another computer to check it works or not that…

I've searched around but seems issues only affected on older version of SGN....ours is 8.x 1) Dell Latitude E5270 - 0xc000000f. Stuck at pre-OS, not sure if disk @ volume is encrypted.. 2) Lenovo X240 - 0xc000098 Same as above...stuck…

Is Sopos also offering a tool for steganography, (specifically the ability to hide in Video production )

Hi all, I'm trying integrated AD with SafeGuard. I used Application-based File Encryption (synchronized encryption). I see SafeGuard apply policy for each OU in AD. But with sync-encryption all of OU in AD will use only root-synchronized-key to…

Good Afternoon Have spent the last week or so testing Sophos Central Encryption and just had a quick question. If an Encrypted device fails to boot into Windows (TPM + Pin Authentication), how would we be able to obtain the data from the already encrypted…

Good Afternoon I'm receiving an error when trying to configure Encryption on a HP Probook 450 G4 that is shown in the following KB: community.sophos.com/.../124400 The laptop is currently in Legacy mode running Windows 10 Pro. I've looked in TPM…

Hello, I'm looking for some resources or even a quick run down of how user management works when we have a PC managed by Sophos Safeguard and using Windows 10 bitlocker encryption w/ TPM (currently, no PIN). I get how it works with POA and the documentation…

I am currently using Sophos Safeguard v8.00.0.251 and am receiving the following message.. Windows 10 1709 x64 HP EliteBook 850 G4 Bitlocker Could Not Be Enabled "The Bitlocker encryption key cannot be obtained from the TPM Module." The following…

Is it possible to rename a laptop that already has Sophos installed on it? Will it show in the console as the new machine name? What is the best practice for renaming machines with Sophos? Version SGN 8 used. Thanks for your time.

Hello We're a business with over 400 devices and we're currently looking into methods of Encryption, we've stumbled across Sophos Safeguard Encryption and we have a couple of questions: Does it require Bitlocker? If so does this have to be enabled…

Hi there - I have removable media encryption enabled in 'File Based' mode, as i need SG Portable for devices - this is working well. My question - Are passphrases linked to the USB stick, or the user that encrypted it, or the key it was encrypted…

Hello. Im looking for some guidance Running SafeGuard v8, Win 10 clients, Server 2012 r2 backend. I have my polices set up as per the manuals, training videos etc, im 100% sure they are correct and they are applied to the relevant OU. What am…

After "successfully" cloning using Acronis TrueImage 2018 bootable media (sector by sector), the computer boots up to the SafeGuard screen which now reads: Workstation is locked! Perform Challenge/Response to unlock. Both the source drive and newly cloned…

Hello Everyone, Today we have released a Client Hotfix Rollup package which upgrades the standard SGN 8.0 Windows Client to version 8.00.4. This Client Hotfix Rollup Patch fixes several issues in SafeGuard Enterprise Client 8.0: SafeGuard file filter…

We have the old Sophos Enterprise Console (5.3.1) and are now going to migrate over to the SafeGuard Enterprise so that we will be able to encrypt our computers drives. What I was wondering was, is it possible to run both the SGN Management Centre and…

Hi all, I've a problem on 4 laptops in my organisation (Running Windows 7 Pro). Exemple for a laptop : As SGN Owner a domain user as been added with Sophos Safeguard Management Console to the laptop. The user used this laptop for months without…

Buenos dias, Tengo una duda sobre enviar un fichero encriptado a terceros fuera de mi organizacion que no tiene sophos encryption: Si el archivo enviado a 3º’s mediante password y es modificado, ya no estará encriptado y habrá que encriptarlo…

Hi Is there any official Sophos Safeguard Enterprise Backup howto Document. Just need to be sure that I will have all components in case of need to recovery my Safeguard Server and Active Directory. Do I just need the Organization and Administrator…

Hi, I am computer administrator. I have to implement SafeGuard in my organitation. I did it but I have some problems. The instalation was correct. Comunication with database is OK and everything works but by mistake I used a Device Encryption policie…

I have a test ring setup of safe guard 8 on windows 7 machines and I am doing some testing. I want to do removable media volume based encryption which I have set up and is working correctly. However I also then want to move the USB drives from one…

We are currently deploying automatic USB encryption across the organisation, however we have a select few devices we would like to add as an exception and not encrypt. One of these devices is a presentation unit which connects via USB and allows the…

We're using SGN File Encryption on network file shares, and after changing my domain password last week, I can't connect to the encrypted folder anymore from my MacBook Pro only. I can connect to other shared folders. And I can connect to the encrypted…

Is a user able to be an owner on more than one machine? Is that you can be an owner on one machine and guest on another? In the console, I first when to the 2nd machine and moved user account to machine and selected to save changes, Had TM do sync…

I have Lenovo 560 Windows 7 I am testing on. I did install safeguard and uninstall via all directions from Sophos. I am doing another install with same file. I first logged on to the Safegaurd Logon and made sure I had the most updated policy and it was…