• Authenticated User Media Encryption Key

    QuincyYoung
    QuincyYoung
    Users are encrypting files on removable media just fine , but when attempting to decrypt the same files they are prompted for a password. The password is never the same one that is used upon SafeGuard initially asking for you to provide a Media Passphrase…
    • over 8 years ago
    • Encryption
    • Discussions
  • Remove Computer from Safeguard Console

    IanWood
    IanWood
    Hi I have a safeguard protected computer that has suffered a disk failure. I have installed a new hard disk and reinstalled Windows however when I look in the Safeguard Management Console I can still see the PC listed. How can I safely remove the…
    • Answered
    • over 8 years ago
    • Encryption
    • Discussions
  • Windows account disabled

    DanielGuenther
    DanielGuenther
    I'm trying to give an account POA on a laptop here, but the account is listed as disabled. The account works fine on computers without SafeGuard installed, but every computer with SafeGuard that I attempt to log in immediately locks up and logs me out…
    • Answered
    • over 8 years ago
    • Encryption
    • Discussions
  • Safeguard easy 7.00.2.23 + windows 10

    WillWheatcroft
    WillWheatcroft
    Hi, I seem to be getting mixed results on encrypting windows 10 machines with safeguard easy and im struggling because there is no documentation or guides from Sophos. The issues I am receiving vary but I have tried to outline them below. I have logged…
    • over 8 years ago
    • Encryption
    • Discussions
  • Change user password in Active Directory and Sophos allways ask for the old password. (Windows 10 Bitlocker)

    DenisSchröder
    DenisSchröder
    Hello, we use Sophos Safeguard 7. It works very good but when i change an password in the active directory (eg. when a user don’t know his password) When I try to login into Windows a Sophos window appears and ask for the old password for the…
    • Answered
    • over 8 years ago
    • Encryption
    • Discussions
  • RE: I'm having No Init on Dell Precision 7510 laptops Safeguard 7.0.2

    GregWilliams
    GregWilliams
    Hi Hoger, Thanks for the info. I saw the post when first researching this problem. I've tried multiple of times With the Shift + F6 and I'm not able to get the timing right do to the lag I'm guessing?? Again thanks Edit: I was finally able to…
    • over 8 years ago
    • Encryption
    • Discussions
  • I'm having No Init on Dell Precision 7510 laptops Safeguard 7.0.2

    GregWilliams
    GregWilliams
    Hi and thinks for taking a look. I'm having No Init on Dell Precision 7510 laptops after a long wait at the Safeguard "white screen" version 7.0.2... RAID is off in the bios and set to legacy. Any ideas for a work around? I haven't tried the latest…
    • Answered
    • over 8 years ago
    • Encryption
    • Discussions
  • Safeguard Encryption trial download link and Extended Trial License.

    RaviPandey
    RaviPandey
    Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?
    • over 8 years ago
    • Encryption
    • Discussions
  • Error upgrading from 6.10 to 7.00.2.23 ERROR: 1603

    CSGKelton
    CSGKelton
    Hello, I am experiencing this issue while attempting an msiexec upgrade from 6.10 to 7.00.2.23. I am receiving the 1603 error. I just called support and they said sorry that we cannot assist you. I am stuck upgrading 35 machines. Property(S): Summary_Final…
    • Answered
    • over 8 years ago
    • Encryption
    • Discussions
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