Suddenly Unable to enrol any Device (Critical this is fixed asap) Support request number 03262256
Hello, we have recently upgraded our server OS to Server 2019, following this we have upgraded the sophos mobile Server Application to the latest available on your download website. since the upgrade (2 weeks ago) we have experienced no issues with the…
Android Enterprise Superadmin created task Bundle
Hello, i have created and setup Android enterprise using a work profile. this alla ppears to be working fine however i have one problem.
i like to create policies and task bundles via superadmin and then apply these policies and bundles to customer…
Android Enterprise Fully Managed device vs Work profile confusion
Hi
I am new to MDM and am considering using Sophos MDM as we are already using Sophos for AV and HDD encryption
I have gone through the documentation for the Android MDM policies for both Fully Managed and Work profile and what I am confused about…
Can’t enroll device. You’ve reached the maximum number of Android enterprise devices per user. BUT ONLY have 7 devices with that user
Hello, just wondering if you can help, we are enrolling Hundreds of Android devices into AFW (Enterprise Device Owner) Mode which has a device user limit of 10 devices per user account.
we have just started enrolling using a new account (never been…
Secure Email not sending notfication on IOS
Hi all,
we`re implemented Sophos Mobile Central with the Sophos Secure Mail App for a customer. But they dont get any notifications from the app
Any help would be greatly appreciated.
Kind regards,
Jonas
Ulefone Malware detected in pre-installed Calculator App
Sophos Intercept X for Mobile is showing the pre-installed Calculator App on my brand new Ulefone Note 7P as infected with Malware.
Is this a false positive? I am aware that Ulefones shipped with malware in 2017, I believe it was reported by Sophos…
Sophos Mobile - Webinar (German/Deutsch): Wechseln Sie auf modernes Management von Android-Geräten
Hi Community,
This webinar will be hosted by our Sophos Mobile Principle Product Manager Thomas Lippert (aka TLI on the Community!)
Note: This webinar will be in Deutsch. Please comment below if you would like to see a similar webinar in English!…
Sophos Mobile - Webinar (German/Deutsch): Intercept X for Mobile - Malware, MitM und Phishing-Angriffe auf Smartphones abwehren
Hi Community,
This webinar will be hosted by our Sophos Mobile Principle Product Manager Thomas Lippert (aka TLI on our Community!)
Note: This webinar will be in Deutsch. Please comment below if you would like to see a similar webinar in English!…
Sophos Webinar - What's New in Sophos Mobile 9.6
Hi Community,
Join this exciting Sophos Mobile webinar on Thu, Jul 23, 2020 at 11 am (ET) hosted by Thomas Lippert - Principal Product Manager, Sophos Mobile (aka TLI on our Sophos Community!)
https://register.gotowebinar.com/register/4573566358105629711…
[Release Notification] Sophos Mobile 8.6 - What's New!
Hi Community,
This article provides an overview about the new features and changes introduced with Sophos Mobile 8.6!
Upgrade to Sophos Mobile 8.6 is supported from versions 8.0, 8.1, and 8.5
Regards,
Cannot access Play Store after enroll device as Android Enteprise Corporate Device
Hi,
I'm playing around with Android Enteprise (primarily on corporate owned devices). I'm in the Google managed domain scenario with free Google Android management (no Google Apps). I correctly bind my Google domain with Sophos Mobile and enabled the…
APN Zertifikat deinstallieren / entfernen
Hallo zusammen,
wir haben seit einiger Zeit in unserem Unternehmen keine Apple Produkte mehr im Einsatz.
Aktuell kommt die jährliche Meldung das die Zertifikate abgelaufen sind und erneuert werden müssen.
Gibt es eine Möglichkeit die geladenen…
Using DUO alongside your Sophos Mobile deployment?
Sophos & Duo have teamed up to give you more control over your mobile devices. Duo can now check devices that are under management by Sophos Mobile and take appropriate actions at authentication time. Check out duo.sc/sophos-int for more info
60 iPad Enrollment
Hi all,
Many thanks for this great community.
I am new to Sophos MDM and hoping to roll it out to all ios devices in my school.
We have 60 iPads that need to be enrolled. Currently they are setup with Apple configurator, new apps are pushed…
IOS Add device : Undefined Communication Error and Enrolment Failed
Hi Guys,
I have some problems whith Iphone & SMC. It's impossible for me to add an iPhone.
After flashing the QRCode it says : "Activation failed. Undefined error"
SMC server = 7.1.4 (rev 11838)
IOS : 10.3.3
Here is the log file :
" | 2018…
SMC app does not auto enroll so IT admin cannot complete install without changing users
When we are installing the Sophos MDM on an iOS on behalf of a user the SMC app does not enroll and will not accept the QR if you have already used the token to enroll the device first.
How do we get the app to configure?
We currently have to change…
Apple iPhone Apple DEP Sophos MDM
Apple iPhone Apple DEP Sophos MDM
Hello,
I have the following
iPhones 8, 9+ and X.
Apple MAC
Sophos MDM Web Portal for mobile
I am trying to add them to Apple DEP then move from Apple DEP into Sophos MDM.
I have managed to connect…
Sophos Mobile 8.1 released
Hi All,
Overview
Sophos Mobile 8.1 was released yesterday afternoon. This version contains several bug fixes and one new feature.
With this version, customers will be able to manage Office 365 Mobile Application Management policies using Sophos…
[Sophos Notification] Updates for mobile apps released this week.
Hi Everyone,
Updates for Sophos mobile apps released this week:
Sophos Mobile Control for Android- V 7.1.2978
Sophos Secure Email for iOS - V 7.44.2 ( Release notes )
What to do
Users who have enabled automatic updates in Google PlayStore…
Sophos Home DashBoard Website and Sophos Mobile
Hello Guys!
Do you intend in the future to allow mobile devices with Sophos installed, be managed (locate, block, etc) directly from Sophos DashBoard website?
Thanks!