Hello, When enrolling iPhones to Apple DEP, I unchecked the "Apple ID" box in iOS set up and also have it set to automatically install SMC App. In doing so, once I booted up the phone with the configuration,I get a notification on the iPhone saying something…

I know it is protecting me, so, why the notification. I need that space for other things I don't know. Put a switch in setting, so we can turn it off. DA!!!!!!

Good morning, Is it right that now sophos has deactivated the real time protection, I saw it in some forums, here I attached a picture with some free android antivirus. Could you please confirm that. Thanks in advance

Good morning, since a couple of weeks ago, I'm experiencing a very annoying issue on all managed (no Android work profile, complete management) Android phones. They reboot with no apparent reason at least once a week, causing colleagues not be reachable…

The application asks me every time I use Samsung's game tools (Samsung A53 5G) the authorization to be displayed above the other applications. This permission has already been set but it is requested every time, especially if you lock your phone and the…

Hey Community, For 3 days Intercept X For Mobile did not scan my device. The last scan logs show were 2/15/2023 @ 12:pm, it did not scan again until 2/18/2023. I've never had this issue before and the scan is set up for daily. I don't understand why…

Hi everyone, we're using Sophos Central and we started testing Sophos Mobile. For the others it's working, but when I try to enroll it to my phone, I'm getting : Failed to configure Sophos Mobile Control. Undefined communication error. What could be…

Hi, we have iphones that are not managed and should only be equipped with the intercept x mobile license. As soon as we want to install the web content filter as a profile, the following error appears: profile installation failed. Unsupervised devices…

Good day, can someone please tell me how can I monitor or limit the data usage for Apps? Wireless and Mobile cell data? We already have a normal Mobile Standard licence and if that requires an aditional licence I am willing to consider that. …

Hello my friends, I use to use Sophos for the years under my smartphone and laptop as well; currently I am wondering that Sophos Intercept X for mobile could not detected the Eicar test under website test Eicar while downloading them and even after…

Hi there, i have a Android Phone with Android Version 11 for testing, its completely managed by Sophos no BYOD. I configured it with Android enterprise. I have Google Managed Appstore activated and added some Apps, also the Sophos Mobile Control…

Good morning, is there a way to use the apple penicl on iPad with the sophos secure email client on iPad OS? Current Setup is an unsupervised device with sophos contrainer apps. The apple pencil will not function in the sophos secure email application…

Introduction With an MDM solution, being able to stop users from accessing certain apps is something many administrators wish to do. This guide will run through how you can block certain apps from being accessible on devices you wish to distribute to…

Sophos mobile enrollment error “wrong management mode” Introduction As of Android 10, device administrator enrollment (legacy) is no longer possible due to google depreciating the usage of this on the OS. Android Enterprise device management is…

Hi I have been looking for a way to somehow centralize macbook management in my company without getting into Apple Business Manager or Jamf. All I need so far is be able to do the following: 1. Centralized directory configuration 2. Mass app deployment…

i Just changed my EAS Proxy Cert. and now E-Mails are't working anymore because the EAS Proxy cant connect to the Central

Hallo, in wenigen Tagen/Wochen wollen wir mit der Migration von Sophos Mobile Control As A Service auf Sophos Central starten. Hat einer von euch die Migration bereits erfolgreich durchgeführt? Wie sind eure Erfahrungsberichte hierzu? Musstet…

Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This article describes the steps for renewing the Apple…

Hello everyone, We have a group of Android Devices which are currently managed by the Sophos Central Mobile console. We wan't to apply web control for certain websites on those devices. But when I'm not able to fiind any section where I can…

I'm not sure if this is a bug or a feature..to me it's a bug. When you click edit on the device - the phone number is displayed but once you hit edit the phone number disappears and you have to find it and key it in.

Trying to get our Mobile Control Setup via Sophos Central. We successfully enrolled with Apple and Verizon to get our deives to show up in the portal throught the Apple DEP program but the 5 devices that we have recently purchased and that show up in…

Hi all, We having a problem with Sophos Central Agent and reading of the customers WPAD. the customer uses a seperate proxy to the actual gateway. he requires that the Sophos Central agent reads the wpad and pushes the traffic out the proxy. however…