Hello, Apple use now the Rapid Securty Responses. In Sophos Mobile, the device show the Version 16.4.1. I can not see the RSR Version (a) for the device. When will Sophos show this information? Best Regards Dieter

Wondering if anything went sideways for anyone still on Exchange 2013 and who has Sophos Mobile Central? Asking because support was officially dropped according to Sophos Central release notes, but I think this simply coincides with MS also dropping support…

is there a way to do a bulk upload into secure workspace? i have alof of PDF files i need to share to tablets already deployed

Hi - I had noted requirements of Mobile Central from a few months ago and noticed those have now changed. Today I checked them again and noticed that Android 7.x was dropped from the list, and more importantly Exchange 2013 is mentioned as support is…

Hello, we were using sophos mdm onprem recently + exchange hybrid enviroment. Now we wanna migrate to sophos central mobile. I wonder if you can still setup both EXO and EXonPrem. What do I need to take care off to get a connection to onprem mailboxes…

In the Policies startup wizard there is an item Encrypt Device under Restrictions. When I enable this and then look at the policy created, I can't find this item again. We only manage Android and iOS devices via SMC. Is this setting only possible for…

Dear Community, we have an App Protection Policy which blocks several Apps especially Samsung App Store, Bixby and so on. Everything works fine but the users are complaining about the notifications from Sophos Mobile Control. We are already set…

Hello community Web Filtering is dependent on the Sophos Accessibility Service. I have not found a way to restrict a User from disabling the Accessibility Service. Is there some way to do this? Therefore the next best possibility I found was to apply…

Buen día. Soy nuevo en este tema de Sophos Mobile, espero me puedan ayudar. En mi empresa tenemos la mayoria de dispositivos enrolados con una cuenta de correo con el dominio proncipal y estos equipo pueden ingresar a su correo en gmail de forma correcta…

Hi, New customer here - my mobile module is not loading. Have been getting the below error for two days now.

Hello everyone, the migration is running since 3 weeks and now I have 15 devices of 217 that don't work. For some, the Control app is no longer connected. I see that ones on the old and new side. But no connections on the control app. By iPhones…

I am currently engaged in a free trial of Sophos Central. I am attempting to enable web content filtering on an iOS device. I think I have everything configured correctly, but it doesn't appear to be working at all. Any help if figuring out what I'm doing…

Hi Community, we recommended Intercept X for mobile for our iOS users because it is the successor of Sophos Authenticator and obviously one of only a few - if not the only - authenticators that can be used for one-time code on Sophos UTM. Well, Google…

Hello everyone, I have the problem that I can't get email access on a smartphone. The error and informational messages are: 2023-04-24 08:00:29.448 [EAS] INFO ActiveSyncIdCache_EAS-AEVN - try to resolve active sync id "XXX" with username 'USERID'…

Hi community, We have an Android tablet that has been put into kiosk mode, specifically with the purpose of getting clients to leave a review. I have created a Web App for the websites we are using and they display in full screen. The browser that…

The Intercept X app on my android phone keeps giving me the notification "Suspicious Wi-Fi connection detected". When I tap on it, it takes me to Network details where I see "SSL interception detected". I've rebooted my router. Also, I've disconnected…

Hello I'm trying to add a mobile device to Sophos central with the option full device management and I get this error "Wrong management mode. you can only use this QR code to enroll an Android Enterprise device. Please contact IT". So I need some help…

we are wanting to migrate our on-premise sophos mobile (server ver. 9.7.3) to Sophos Central but we have multiple customers setup with hundreds of devices and users in each. Is it possible to migrate all customers over to Sophos Central? if not is there…

Hello, With an android enterprise enrollment, is-it possible to change the screen timeout from 30s to 5mn ? I didn't find the parameter ? Thanks.

Hallo, ich verwende Sophos intercept x for mobile. Seit heute zeigt mit die App die Meldung an, die WiFi Verbindung meines Galaxy A41 sei unsicher. Es werden eine "SSL interception erkannt". Meine Möglichkeiten sind WLan abschalten, Fehler Ignorieren…

Just started getting a warning that autostart for intercept X is not enabled in redmi phone, but in checking in system settings it is. Currently in version 9.7 3542 Anyone here getting the same issue or how to resolve tried restarting phone and turning…

Hi there, I'm using a Dell Notebook with Windows 11 OS. For the Sophos Integration we are using Sophos Mobile. 1) What are the benefit of using Sophos Mobile instead of Mobile Intercept X for Microsoft Windows 11? Maybe because mobile is also for notebooks…

Hi Community, we are evaluating sophos mobile central for securing exchange active sync access to onpremise exchange server. Question 1: Is EAS proxy in powershell mode for onpremise exchange server secure enough? As noted in documentation in…

I roghly get a message every 3 or 4 hours that sophos rotects me. Why? How can I disable this annoying information? Android app

Hi Sophos Community, yesterday we made a change to our policy which is also beeing used to deploy mail settings company wide for our android devices. We simply wanted a specific user to be able to add another e-mail account which was initially not…