• Synchronization problems between superadmin Device groups, Self Service Portal settings, Compliance rules and Customer same settings

    Mantas L
    Mantas L
    Hello, I have problem or something misunderstanding about synchronization of same settings between superadmin and Customers. When I create some settings (Device Groups, compliance rules, ...), then I add customer and these settings are cloned (or…
    • Answered
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Trying to Access the Configuration> Policies >Apple iOs> default policy ends in http error 500.

    SabineHunglinger
    SabineHunglinger
    stop and start of the smcsvc does not help. we can create new device profiles and edit them. but not the default and first one... Error 500 is an internal Server error. Message is about: Website offline or has programming Errors. Any ideas? Thank…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Error Code -10 when Trying to Transfer a Task Bundle that is Removing Multiple Apps

    BenjaminNorcross
    BenjaminNorcross
    I created a task bundle that would remove 15 different applications off of a Samsung Galaxy Tab 2 10.1 that is running on Android 4.1.2. Some of these apps are system apps. When I attempt to transfer the task bundle to the tablet, the state of the task…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • RE: Sophos Mobile Control IOS Locate

    stuartarnot
    stuartarnot
    Hi I am using the mobile control as part of the cloud solution. The loctate device works so long as everything is configured correctly and the user doesn't shut down the control app. There needs to be a way of auto starting the control app when the…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • RE: How to connect the SMC6 to UTM?

    GregorLabus
    GregorLabus
    We have the same problem. In the SMC log on the UTM we get this errors: 2016:05:11-16:57:01 vpn smcc[20771]: SMC client started 2016:05:11-16:57:01 vpn smcc[20771]: mode of operation: push 2016:05:11-16:57:01 vpn smcc[20771]: pushing config: …
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • At present it is only possible to allow passwords (in various forms) and PINs. When will be the use of finger prints, face or voice recognition, pattern drawings... implemented?

    MartinLasar
    MartinLasar
    I discovered this when setting up an Android phone but I assume it an general issue.
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Enrolment Failed for iOS device

    ITOperations2
    ITOperations2
    Hi, Have recently setup a new Sophos Mobile Control environment, however when trying to enrolll first device, we are seeing Enrollment/Activation Failed error on the device. And the following in the Server log: com.sophos.mobilecontrol.server…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Can profiles in SMC be pushed to the device silently?

    DavidMaynard
    DavidMaynard
    Having to make slight changes to the device profiles fairly infrequently, is there a way to push an updated version of a profile to the device, without the user needing to open the Control App (ver. 6.0.2257) on a Samsung Galaxy S5? I have the users set…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Deregestieren eines Android Gerätes

    DanielVieira Ruiz
    DanielVieira Ruiz
    Hallo, da ich noch ein Neuling in Mobile Control bin und dieses als mein Abschlussprojekt verwende, spiele ich ein wenig mit den verschiedenen Optionen und Features von Mobile Control. Nun zu meinem Problem. Ich habe mein Android ( Galaxy S6) im…
    • Answered
    • over 8 years ago
    • Sophos Mobile
    • Discussions
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