Hallo Zusammen Ich habe soeben probiert eine eigene APK Datei über den Managed Google Play Store als Private App hochzuladen. Den Namen und die APK Datei konnte ich wunderbar auswählen, doch leider beim erstellen kam immer folgende Fehlermeldung: …

Guten Tag, einmal das Szenario: Wir setzen fast ausschließlich Android Geräte ein - vorzugsweise Samsungs S-Serie. Aktuell verwenden wir auf den Geräten zum senden und Empfangen von E-Mails die App Secure E-Mail. Leider ist diese App oft nicht…

Hey guys! It's been a while that here at my company we've been trying to set something up that would greatly help our customers. Our goal is to when a new device is setup, the device automaticly signs in to faciltate the setup process. However, I…

The title says it all. We need/want to migrate our devices from old Sophos MDM on prem. to the cloud. About 20% of our (newer) Samsung Android 10+ devices is enrolled with Google Enterprise (Samsung KME) en is Full device managed in Sophos. We want…

Is it possible to add WhatsApp Business to the list of available Apps for iOS and Android and to restrict access only to the managed contacts? Basically so that WhatsApp Business can be installed without any private contacts showing up in the app. We…

Hi, we sometimes have the problem that the Secure Mail App does not receive any policy. So we cant start it for mail syncronization. With another cell phone it works without problems. The same rollout template was used on both devices. Both devices…

Hello im trying to deploy some android tablets in mobile control using the self service portal it seems like only 10 of my tablets have access to the app store any one with any pointers?

Hallo, ich kann seit heute bei Sophos Central keine Plattform mehr auswählen, wenn ich ein neues Mobil Gerät hinzufügen will. Wenn die Seite zu Gerätedetails kommt, ist dort "Android" schon vorgegeben. Gebe ich jedoch die Details ein und klicke auf…

Following problem: -I deletet the guidelines on the sophos central for my phone (Samsung galaxy a6) and then deregeristered the phone. The problem is the App won't sync, I can't reinstall or reset it. The next step I tried was trough a factory reset…

Hello, we are currently testing the web filtering option on an android device in Android enterprise fully managed mode. i have all the category's blocked, added a wild card domain in the allowed domains and an * in the blocked domains, basically we want…

Hi there, so I have deployed a Kiosk Mode policy on some Android Enterprise Devices, fully managed. I first created a Android Enterprise Device Policy then enrolled some brand new android devices at initial setup, as per the instructions. it went well…

Hi there, I want to use fingerprint authentication for my Sophos container on my Samsung Galaxy Note 4 (Android 6.0.1) but I can't find any option in the Sophos Email app to activate this feature. The applied Sophos container policy allows fingerprint…

Hello, We have been asked by an auditing company to make some changes to our mobile device password policy. These required changes include setting the following: If the passcode to unlock a phone/tablet is typed in wrong 5 times, the device…

Hallo zusammen, wir testen gerade Central Mobile und sind kurz vor dem Kauf. Wir haben allerdings ein Problem mit Android Geräten und der Secure Mail App. Wenn wir die Secure Mail App nutzen wollen, geht dies nur aus dem WLAN Netz. Sobald wir uns im…

Good morning, I am currently managing 8 Samsung LTE tablet with Sophos Mobile control. For two devices, after normal enrolling through QR Code scan and profile application from the managing portal, I have made something wrong; they are displayed as…

Hi, I have question about how to remove Google account on Sophos Mobile Control enrolled devices. When i go to accounts (Device Settings) and try to remove Google account I get an error message somethig like this "Administrator do not allow to do this…

So I've been trying Mobile Control 7.1.2978 on Android 7.1.1 on a Sony Xperia X F5121 The annoying part is the App Control feature. Oh it works well, but there is an issue regarding notifications of protected apps. When a new notification of a protected…

I am a cybersecurity consultant who is working with a very large corporation. Recently, I suggested my client run Sophos Mobile Security on a couple of their company issued phones. Ironically, my client's mobile app popped up in the scan as a 'low reputation…

Hallo, seit neuestem tritt der Fehler -82 auf beim Versuch eine App, die als Android APK auf der Sophos liegt, zu installieren (egal ob push oder durch User). Kennt jemand dieses Verhalten, oder kann etwas zu dem Fehlercode -82 sagen? MfG

Hello, i install 5 BYOD devices with the new Sophos container only feature. 4 devices run without any problem. 1 device can connect to the server (with control app). When I start the secure E-Mail app, it show me the correct configuration. But when…

We will be releasing throughout the course of the day. IMPORTANT Android: The Sophos Mobile 7.1 Android client will still be able to communicate with an SMC 4.0 server. The SMC Android client will be released later this week. The existing SMC 7.0 Android…

we are looking to standardize our device purchases and wanting to choose the most cost effective and MDM manageable device available. many thanks

I am working on reconfiguring our SMC environment for our new tablet devices. The SSP's for the enrollment of the new tablet devices and the excisting smartphones are different. I would like to add the option in the enrollment process to enroll it as…

Hi everyone, I have deployed the Advanced Sophos Mobile Control as a Service on 55 Samsung Tablets. The devices are used at a School by kids age 12 or so, my Question is as follows: I have to prevent the Kids from downloading files to the Tablet,…

Hello, Does Sophos support Android for Work? I cant find anything about this in my SMC Console. Best regards