• Secure Email iOS version 8.32.3 - Can't sync new mails

    Jannik Ottenbacher
    Jannik Ottenbacher
    Hello, one of our customers uses Sophos Mobile Central. This week one employee got a new iPhone (iOS 14.6). We could enroll the new device without any problems and also get access to the email container. But after that the user only can see…
    • over 3 years ago
    • Sophos Mobile
    • Discussions
  • Samsung S8 Exchange Mailbox profile Uninstall

    Victor Cruz
    Victor Cruz
    Aloha, we are testing our Sophos central MDM and I wiped my phone, added Sophos Mobile Management and installed the profile with an exchange account. created the account. When i go to uninstall the profile it does not remove the exchange account, as…
    • over 6 years ago
    • Sophos Mobile
    • Discussions
  • Mail App (Android): Problems with attachments

    DanielReineck
    DanielReineck
    Hello, we are using the sophos mail app and there are two problems: 1. Our users create events with attachments in Outlook, but we don´t see these attachments in the mail app. Is this correct? 2. Our mail app don´t send any mails if there are attachments…
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • Over the weekend my iOS devices quit syncing with the SMC server.

    GregThrasher
    GregThrasher
    Rebooted the server and now the Android devices aren't able to download mail or sync either. Any task I run just stays in 'notified' status. Currently checking firewall settings and logs but nothing changed over the weekend with those settings and I'm…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • SMC 6.0.5 Exchange 2016 supported?

    MichaelKünneken
    MichaelKünneken
    Hallo zusammen, ist der aktuelle Exchange 2016 in SMC 6.0.5 supported? Wenn nicht, für wann ist der Support geplant ? Besten Dank Micha
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Exchange profile deploy error -27

    WimNoordhoek
    WimNoordhoek
    I am trying to deploy an Exchange ActiveSync profile to my mobile users. I'm using a Samsung S6 (so its Android) When I deploy (task) the profile with the Exchange configuration I receive an error with the notification that it completely failed .…
    • over 9 years ago
    • Sophos Mobile
    • Discussions
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