Hi, We have 30+ iOS devices currently enrolled in IBM MaaS360 MDM (via DEP) and I'm looking to migrate all devices over to Sophos Mobile. I'm happy with the process of changing the device management from one to the other, but if the user then performs…

Hi, this option is enable in restrictions on a supervised dep enrolled device running iOS 14.2 but we see no guest sign in option, are there any other pre-requisites? Allow Shared iPad temporary session Users can access Shared iPad without…

Hello the apple T7Cs needed accepting in the last few days, i have accepted these terms 20 mins ago yet each DEP registration in SMC still states the below, is there a way to force a sync with business manager? The Apple DEP server token might have…

Hy! Sophos Central Mobile We configured DEP and VPP. All works well and we can install apps on the DEP Iphone. But now I can't install apps anymore. We got the Message. Commands sended and then Abort and it doesn't install the app. I can…

Hello! I have 8 iPads that are setup through Apple DEP. I have Sophos and Apple MDM communicating and can see the devices in Central. However, 4 of them became managed, the other 4 did not. I have had the client factory reset the device, and it…

Apple iPhone Apple DEP Sophos MDM Hello, I have the following iPhones 8, 9+ and X. Apple MAC Sophos MDM Web Portal for mobile I am trying to add them to Apple DEP then move from Apple DEP into Sophos MDM. I have managed to connect…

I have had a case open with Sophos support for a few weeks now regarding this MDM issue. It started while on sophos SMC 6.1.3. When an apple DEP device was enrolled the Sophos app would not push to the device for management and the iphone would prompt…

we currently use Apple Configurator to supervise, set screen background and display device name on lock screen. we have to deploy a further 650 devices and rather than set these up via configurator 2 and then onboard them onto SMC i would like to just…

hello, we have devices configured DEP to allow host paring with all device as per the title. when plugged into any windows computer the device cannot be managed "this iphone is supervised by another computer and cannot be used with this computer" …

i have Apple DEP default profile setup to assign a profile as soon as the device is synchronized from the Apple DEP portal. (Default DEP profile assigned to new devices) on some of our customer containers when devices are synchronized, under the profile…

Hello, Has anyone managed to get the DEP enrollment process to work with the "assign user to device" enabled in your Apple DEP profiles? i have the enrollment process working but when i enable "assign user to device" this i get the following message …

hello, I have enrolled in Apple DEP, we have been approved and linked SMC 6.1 and the DEP website via the required tokens. i am having issues setting up devices, have been onto apple but they are unable to provide a solution. our mobile supplier has…

I have Apple DEP configured to dump new devices into SMC. When a device is turned on by the end user, it goes through the enrollment process and installs the SMC client. The issue I am having is that none of the tasks in the compliance policy fire until…

Good Morning and TGIF, The good news: My SMC-Server is integrated in my DEP-Portal and all my iPads are automatically attached to the SMC-Server. When I reset one of my iPads, it comes up (after the wifi-configuration) with the installation via DEP…