So no matter the app, at installation with everything setup through Apple DEP and Sophos MDM having and seeing the licensing, every App on an iPAD requires the user to at least open the application to "succeed". Even with the "Ignore app installation…

Hallo, so langsam verzweifle ich, weil mir NIEMAND helfen kann. Wir nutzen Sophos Mobile on Premise, Version 9.5.2. Seitdem ich vor ein paar Wochen das APN-Zertifikat erneuert habe, kann ich nicht mehr richtig Geräte vorbereiten. Unser Vertriebler…

I had about 20 iPads enrolled in DEP with our AirWatch environment. I have successfully connected our Apple DEP account to the new Sophos Mobile environment and transferred the serial numbers via the DEP site. What is the next step to get the existing…

Hi all, New to the forum, so if I'm in the wrong area or something is a miss, please let me know. Bit of backstory, i am trialling the new Sophos Central and we are looking at migrating our on premise MDM to central MDM, however i have noticed…

Trying to get our Mobile Control Setup via Sophos Central. We successfully enrolled with Apple and Verizon to get our deives to show up in the portal throught the Apple DEP program but the 5 devices that we have recently purchased and that show up in…

Do you need to use Azure AD to be able to have Apple DEP User Management setup/working? I'm not real sure on this screen

i have Apple DEP default profile setup to assign a profile as soon as the device is synchronized from the Apple DEP portal. (Default DEP profile assigned to new devices) on some of our customer containers when devices are synchronized, under the profile…

hello, I have enrolled in Apple DEP, we have been approved and linked SMC 6.1 and the DEP website via the required tokens. i am having issues setting up devices, have been onto apple but they are unable to provide a solution. our mobile supplier has…

I have Apple DEP configured to dump new devices into SMC. When a device is turned on by the end user, it goes through the enrollment process and installs the SMC client. The issue I am having is that none of the tasks in the compliance policy fire until…

Hi, I upgraded my SMC to 6.1.4 to use Apple DEP. The configuration is done and I see my Apple Devices in SMC. I have created a Profile and assigned it to the Device. Now, If I start the iPhone, I receive an error (german): "Die Konfiguration für Ihr…

Dear Sirs, I found an old record here about Apple DEP and it says there is not support for it in SMC. What is the current status of SMC integration with Apple DEP, because we increase number of devices and will prefere to have minimum user interaction…