How do I submit a ticket directly to Sophos Community support? I've already called Customer Care, but they redirect me to here.

Do not need a Sophos account please can i delete this profile

Hi all, I am new in cyberoam so need some help from you regarding the configuration part on virtual host. Actually I want to access my one physical server from wan network through RDP connection. I herewith enclosed the diagram of my network for your…

i need to know how to configure BGP in Cyberoam CR2500iNG-XP and how to make connection stablished, because i did configuration but its not stablished yet. so i need help in this and this is BGP Details: Router ID: 1.1.1.1 AS: 123456 Network: 102.26…

Hello, I'm having trouble to figure this by myself, I can't seem to get access to the live chat for some reason, the js script doesn't load, and I'm not sure that it is here that I'm supposed to ask but, I would like to change the e-mail address currently…

Hey pliz anybody can help me to remove malicious objects, they called: 1.Shell(Andr/Xgen2-CA) 2.BackUp(Andr/Obfus-D) They couldnt remove by any feature on sophos security but it could detect them

Hello, First OP here. With the North American training schedule going through Ingram. As someone that will be installing and administering to multiple XG Firewall devices over a multi node environment. Which would be better training initially. …

Does Sophos UTM/XG build in DHCP server support more options? Like Time Server? I did not find anything in my XG17

I was reading about a new vulnerability in AV programs, AVGator. In short, the attack works like this: A malicious file is delivered to the host, the AV catches the malicious file and quarantines the file, the attacker manipulates NTFS to restore the…

Hi, we use PPTP VPN on Windows Clients to connect to our servers. Notebooks use Sophos Endpoint Security. When connected via VPN file upload of files starts but fails after around 14mb. On a test notebook without Sophos the upload doesn't fail. Any…

Hi, I have been searching in all Sophos documentation in order to know if there is any way to read in the web filtering log, when a URL Request is going through the configured parent proxy. Trying it with the Policy Test it does not show any info…

Hello All, We have an interesting issue with Sophos Endpoint. I have had a small number of users running Windows 10 where the Sophos Endpoint has not updated for months. A call was recently raised and I have been looking into this. Out Sophos Endpoint…

Hi, I have got some very important Feature requests: Please add Anti-Portscan feature for Sophos XG - https://ideas.sophos.com/forums/330219-xg-firewall/suggestions/19243372-anti-portscan Please add download progress page for Sophos XG - https…

Hace mas de un mes, instale el UTM Cyberoam CR35iNG, estaba modo gateway, pero el cliente me pidio que lo pusiera modo brige, y ahora, un mes despues no se como entrar a el, que hago?

Hi there, I need your expertise on something. I have Sophos installed since ages on a mac OX version 10.9.5 - it was working very well - I think the last scan was a few weeks ago. Now, when I open Sophos and I click on "Scan" > the blue bar gets…

I have installed SEA on virtual environment. After that, I have seen external mail log on log option. But I haven't seen log for sending mail to external users. How can I fix this?

Hi. I'm trying to upgrade a laptop's OS (Win7 SP1) to Windows 10 2016 LTSB. I'm using a task sequence in Microsoft System Center 2012 R2, which is configured alongside MDT build 8443. I'm able to PXE boot and load Win 10 over Windows 7 SP1 laptops without…

I have what is probably a stupid question. I was told that I do not have to have my Sophos "on/open" (window open) for the program to be working/running. However, I have recently been keeping it open because every time I turn on my computer I get a pop…

I am running a Mac with Sierra and I when it updated I got this How do I switch these on? There seems to be no option to do so.

I have a Mac running macOS Sierra. This Mac has multiple accounts on it. Do I have to install Sophos on each account, or is is only necessary to install it on one for complete protection?

Has anyone come across a file and/or program called WDOoptimiseur? While poking around my windows 7 PC, I found it in C\program files\common files\PC Tools\ There was a whole slew of files, mostly DLLs, and WDOoptimiseur.exe. Like a good doobie, I…

Sophos 1.2.1 for MAC starts twice when I reboot the computer and both show up in the status bar. I can stop one with activity monitor but it starts two when I restart the computer. Any ideas on what is causing this? The MAC is running 10.11.6

My PC keeps trying to upgrade to Windows 10 without asking. How can I keep it from upgrading? Or should I upgrade?

Hallo Kommunity, ich habe ein Problem mit meiner IP Adresse. Meine IP lautet 127.0.0.1 jetzt die Frage, wie viel Magerquark isst Sven am Tag ? VG Daniel