Recently, we have encountered a problem where Sophos is blocking our website, which is affecting our users. We have reviewed our content and implemented the necessary security measures, but the issue persists. Does anyone know how we can resolve this…

Hi, Some of our IPs are blocklisted by you: 50.31.205.204-206 With the following message: smtp;550 Sophos Anti Spam Engine has blocked this email because the sender IP address is blacklisted. I am trying to delist them using the following…

Hello, If we check the IP through https://www.sophos.com/en-us/support/ip-address-lookup it shows that is OK, but if try to send email to sophos clients it is refused with: 554 5.7.1 Service unavailable; Client host [xxx.xxx.xxx.xxx] is blacklisted…

Hello, Please remove domain boneco.ro from your blacklist. The website does not contain malicious or phishing content. Thank you.

<bu.......@s .....com >: host mx-01-us-east-2.prod.hydra.sophos.com[18.217.9.196] said: 554 5.7.1 Service unavailable; Client host [185.242.160.247] is blacklisted. Visit https://www.sophos.com/en-us/threat-center/ip-lookup.aspx?ip=185.242.160.247 to…

A customer of us at Expleo just informed us that he couldn't find access to our homepage www.cfdconsultants.de because the url is blocked due a Sophos blacklist. Blocking reason: Gaming website. This is wrong. We are an engineering company, performing…

Email to Sophos customers is blocked. Our mail server is not on any blacklist and the Sophos website also says that the IP address is not listed. On the other hand, we have log file entries from Sophos that say the opposite. Our customers who use Sophos…