The application icon has now gone. I can't locate the version of sophos that I had installed. i have tried the removal tool but it says successful but clearly hasn't fully completed. I have also tried a new installation but that fails also. uninstall…

So...I was searching up all the questions and topics about this, but none of them give a definite answer. I ran a scan today and it showed issues detected, and I checked the logs, but I can't figure out or see what the issues were. What is the best way…