• AP55C randomly dropping connectioons and connection not switching from one to another AP

    Inteliment Technology
    Inteliment Technology
    Hi Team, we are using sophos AP55C, We have 3AP but suddenly AP drops connections, and sometime its not switching connections from one AP to another. please help me out. Thanks in advance..........
    • Answered
    • over 3 years ago
    • Sophos Wireless
    • Discussions
  • Access Points removed from Central after expiration of trial, cannot manage on local XG even after reset of APs

    AlexanderPoettinger
    AlexanderPoettinger
    We had a series of APX320 Access Points registered on Central on a Wireless Trial. The Customer decided not to use Central after all. We then removed a few before the end of the Central Wireless Trial and connected them to an XG without problem. …
    • over 3 years ago
    • Sophos Wireless
    • Discussions
  • APX 320X management

    Nabil BERRADA
    Nabil BERRADA
    I'd like to know if a date is announced for the APX managemernt from on-premise. I'd like to confirm also if the APX320 is manageable from XG 210 and 310
    • Answered
    • over 3 years ago
    • Sophos Wireless
    • Discussions
  • Sophos Wireless Update 2.3.1-7 - Firmware (staged release)

    Tejas Kashyap
    Tejas Kashyap
    Overview Sophos Wireless v2.3.1-7 is a maintenance release that fixes an internally found issue seen on some APX 320X models only. Bug Fixes Issue Key Summary CWIFI-12434 APX320X: AP fails to boot from backup partition when the primary…
    • over 4 years ago
    • Sophos Wireless
    • Release Notes & News
  • "unauthorize" endpoint that has once authenticated to captive portal

    LHerzog
    LHerzog
    Hello, I'd like to know how I can remove a computer, that once logged into Central captive portal (CP) and authenticated. For some SSIDs we have policies that allow devices to be authenticated for several weeks. For debugging purpose I want some…
    • over 4 years ago
    • Sophos Wireless
    • Discussions
  • Sophos Wireless Update 2.3.1 - Firmware (staged release)

    Sophos Wireless Update 2.3.1 - Firmware (staged release)

    Tejas Kashyap
    Tejas Kashyap
    Overview Sophos Wireless v2.3.1-5 brings support for the new APX 320X outdoor access point plus a few bug fixes to improve your overall Wi-Fi experience. APX 320X Outdoor Access Point The new APX 320X outdoor access point will start shipping…
    • over 4 years ago
    • Sophos Wireless
    • Release Notes & News
  • Sophos Wireless Update 2.3 - Firmware (staged release)

    Tejas Kashyap
    Tejas Kashyap
    [Update - 7/08/2020] All Central regions have been updated with the AP firmware 2.3.0-7 to resolve the issue that caused APX 120 devices to become unresponsive and non-functional. New APX 120s can now be registered. Previously registered APX 120s can…
    • over 4 years ago
    • Sophos Wireless
    • Release Notes & News
  • Sophos Wireless Update 2.2.1 - Firmware (staged release)

    Tejas Kashyap
    Tejas Kashyap
    Overview Sophos Wireless v2.2.1-2 introduces a number of enhancements to improve the hotspot functionality. You can now customize the session time for each device which connects to a hotspot using social login and also configure the maximum device connection…
    • over 4 years ago
    • Sophos Wireless
    • Release Notes & News
  • Sophos Wireless Update 2.1.1 (Staged release)

    Nabil Semsu
    Nabil Semsu
    Overview The v2.1.1-2 release brings a number of feature enhancements and bugfixes to deliver a better Wi-Fi experience overall. New features/Enhancements : Workload : Now more information on the workload can be seen under Access Points. New…
    • over 6 years ago
    • Sophos Wireless
    • Release Notes & News
  • [Sophos Notification] Advisory: Sophos Central managed APs are unable to connect to Sophos Central

    Adithyan Thangaraj
    Adithyan Thangaraj
    Hi All, [Update]: RESOLVED - The problem is resolved in Sophos Central, but the Access Point needs to be re-registered. Please follow the Steps in "Resolution" Some customers may have intermittent issue where the Access Points are not able to connect…
    • over 6 years ago
    • Sophos Wireless
    • Discussions
  • Sophos Wireless Update 2.1 (Staged release)

    ShailTalati
    ShailTalati
    Sophos Wireless Update 2.1 (Staged release) The release v2.1.0-3 brings more visibility to the wireless network with new features such as debugging, accounting, and supportability. It also addresses false alerts and improves wireless client scalability…
    • over 6 years ago
    • Sophos Wireless
    • Release Notes & News
  • [Fresh From the Press: Latest KB's] Sophos Central Wireless: How to reset a APX series Sophos Access Point

    FloSupport
    FloSupport
    Hey Community, This article describes the steps to reset the Sophos APX Series Access Points. Regards,
    • over 6 years ago
    • Sophos Wireless
    • Discussions
  • [Fresh From the Press: Latest KB's] Sophos Central Wireless: APX Operating Modes and Multi User (MU) MIMO support

    FloSupport
    FloSupport
    Hey Community, This useful KB article covers details for MU MIMO support and covers modes of operation in the new Sophos APX series access points. The following sections are covered: APX operating modes APX support multiple spatial streams …
    • over 6 years ago
    • Sophos Wireless
    • Discussions
  • [Sophos Notification] Sophos Wireless Update 2.0

    FloSupport
    FloSupport
    Hey Community, (Staged release will start from July 27th - multiple regions) Sophos Wireless provides a simple, effective way to manage and secure your wireless networks. When using our Security Heartbeat™ enabled APX Series access points, you can…
    • over 6 years ago
    • Sophos Wireless
    • Discussions
  • Sophos APX transmit power calculation in dBm

    RichardHamaura
    RichardHamaura
    I am using Ekahau Site survey to test a predictive wireless design using the new Sophos APX-740 wireless access points. In the Ekahau software you need to enter a transmit power value for both the 2.4 GHz and 5 GHz radios using either mW or dBm to create…
    • over 6 years ago
    • Sophos Wireless
    • Discussions
  • Sophos Wireless Update 2.0 (Staged release)

    ShailTalati
    ShailTalati
    Sophos Wireless Update 2.0.0-8 (Staged release will start from July 27th - multiple regions) Sophos Wireless provides a simple, effective way to manage and secure your wireless networks. When using our Security Heartbeat™ enabled APX Series access…
    • https://central.sophos.com/manage/login
    • View
    • Hide
    • over 6 years ago
    • Sophos Wireless
    • Release Notes & News
  • Sophos Wireless Update 1.16.0 (Staged release)

    ShailTalati
    ShailTalati
    Sophos Wireless release 1.16 is all about quality, performance improvements, with some feature enhancements. The latest improvements to Sophos Wireless provide an improved usage experience for administrators. This is a staged release and the rollout…
    • over 6 years ago
    • Sophos Wireless
    • Release Notes & News
  • Update on KRACKs patches for Sophos Products

    Karlos
    Karlos
    The development teams have been hard at work to integrate and test the patches for our products which are required to address the long list of vulnerabilities in the WPA/WPA2 protocol. Product Scheduled Patch Release Date Sophos Central…
    • over 7 years ago
    • Sophos Wireless
    • Discussions
  • Sophos Wireless Update 1.15.0 (Staged release)

    ShailTalati
    ShailTalati
    Good news! The latest improvements to Sophos Wireless will make an IT manager's life much easier. These enhancements provide better throughput at load, a power-save mode and an overall enhanced recovery method for robust connectivity between the AP and…
    • over 7 years ago
    • Sophos Wireless
    • Release Notes & News
  • Is it possible to use Wireless authentication by Facebook and others social on AP ?

    FabioTerrone
    FabioTerrone
    When will possible to use this kind of authenticathion ? Will be possible to manage by XG firewall ? Or will be manageble only by cloud ? To be more clear here some software and devices that are able to do: www.tanaza.com/.../ https://www.facebook…
    • Answered
    • over 7 years ago
    • Sophos Wireless
    • Discussions
  • Sophos Wireless AP55, Sophos Central Admin, Sophos XG-210....Where to configure?

    Jason Shaw
    Jason Shaw
    We recently upgraded to the XG-210 firewall. We also migrated our AV clients to Sophos Central Advanced and are managing the clients from Sophos Central. We recently purchased an AP55 to replace our current wireless ap's but I am confused as to where…
    • over 7 years ago
    • Sophos Wireless
    • Discussions
  • Can't see AP15C in my XG105 console.

    Viken Najarian
    Viken Najarian
    Hello, I have an xg105w and an ap15c. I manage my ap15c in the central sophos. The first time i turned on the ap15c on my lan, i saw it in my xg105 management console in the wireless>access point section, in the "waiting access point" tab, i accepted…
    • Answered
    • over 7 years ago
    • Sophos Wireless
    • Discussions
  • Central Wireless hotspot vouchers font

    Andreas Gunleikskaas
    Andreas Gunleikskaas
    It is completely impossible to differ between large cap "i" and lower cap "L" on the voucher codes. Makes the whole voucher system unusable until fixed.
    • over 7 years ago
    • Sophos Wireless
    • Discussions
  • Sophos WLAN AP55 Firmware / Recover - HOWTO: Unbrick your Sophos AP!

    Robin Dobbermann
    Robin Dobbermann
    Hello, I have fixed my AP55 over the serial connection (called cosole port at the AP). Sophos doesn't provide a recovery tool to fix a broken AP55, you must send it back! That was not a solution for me, so I try to bring it back to life! I have droped…
    • over 7 years ago
    • Sophos Wireless
    • Discussions
  • Plan for guest manager role (voucher creator)?

    Andreas Gunleikskaas
    Andreas Gunleikskaas
    Is there any plan in Sophos Central Wireless to make a user role for a user that can only create new vouchers?
    • over 7 years ago
    • Sophos Wireless
    • Discussions
  • View related content from anywhere
  • More
  • Cancel
<>