• Wireless site survey - Mac Address

    Estefano Aguiar
    Estefano Aguiar
    Hi Guys I was not able to find the Mac address of Wireless Interfaces on Sophos APs. It's my first time performing a survey in a centralized Sophos wireless network in a XG Firewall. As the environmental is big, I could really be sure about which…
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Ping problem in local network

    Benoit Biernaux
    Benoit Biernaux
    Hello i've a problem with my local network When i'm connected by cable, i can ping all the devices. When i'm connected by wifi with an access point APX320, i've a problem, i can't ping device on cable. i create a LAN to LAN rules but it's not…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Sophos APX / Clients cant get DHCP or active Connection / Bug

    hre
    hre
    Hi, i think i just found out a Bug and would like to ask if someone else expieriencing the same issue. When i connect an already configured APX320 to the switch to power it up, it will get the newest config. But when i try to connect to the wifi it…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • a list of all WLAN clients independent of SSID or Access Point

    Christian Dimitrovici
    Christian Dimitrovici
    used the Sophos XG 135 and 6 Access Points APX320 at Firewalls Wireless Functions can create thousand Networks with SSID, but the List of clients is structured as for each Access Point sorted by SSID for each SSID sorted by Access Point looking…
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Configuring Sophos Central Wireless SSID with Radius Authentification

    Jerome Droux
    Jerome Droux
    In the Sophos documentation for configuring a Radius Server for an SSID in Sophos Central, it is indicated that you must create a Radius client for the access point with its IP, as well as a Request Policy with its serial number. Following this documentation…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Sophos Flashing Tool starting transfer and hanging after

    SimoXGFW
    SimoXGFW
    Hi all, I'm trying to recover a bricked APX320 AP. It seems that Sophos Flashing Tool works at the beginning of the connection, I can click the "FLASH" button and I can see from the serial console that the image starts transferring but after a few…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • custom wifi hotspot voucher template in sophos cental possible?

    MichaelJürgens
    MichaelJürgens
    Hello all, A customer needs outdoor access points (APX 320 X). Among other things, a hotspot with vouchers is needed. Until now (without the outdoor APs) the vouchers were managed with a customer specific template in the firewall. However, this is not…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • APX320

    Jean-Christophe REKAS
    Jean-Christophe REKAS
    Bonjour, Ma borne WIFI APX320, n'est pas détecté et ne reçoit pas d'adresse IP. Le voyant rouge clignote constamment, la réinitialisation de la borne par le bouton reset ne donne rien. Pouvez-vous m'aider.
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Sophos Flashing Tool crashes while uploading APX.uimage via TFTP

    Matthew Franklin
    Matthew Franklin
    I have an APX 320 which I've purchased off a person on eBay. The device looks new, in original packaging and in mint condition. Unfortunately the device won't boot, so have tried to use the Sophos Flashing Tool to fix it. While the tool recognises the…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Bricked APX 320?

    James Chrystal
    James Chrystal
    Hello, I recently purchased two pre-owned 320 APX APs for my home. Both APs boot into solid green, fast flash red, change to solid green, and then flash fast red again. They never become visible in UTM 9 and appear to be bricked. I've left them connected…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Unable to register APX 530 on Sophos Central

    Anesu Dangarembwa
    Anesu Dangarembwa
    Good day Um trying to register my APX 530 on sophos central and its showing this error
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • APX 320 goes offline then comes back

    Jim Arthur1
    Jim Arthur1
    We have an XGS116 Firewall which acts as our gateway. We run a variety of switches through out the school, the majority of which are HP Aruba 2530. Our access points are various models of Engenius POEs. The access points are all at the stage of life where…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Policy Question

    sutle asti
    sutle asti
    I am typing a proposal up to block all USB flash drives that have not been whitelisted. I just want to make sure I have the numbers correct as well as my understanding. When looking under Peripheral Control, what is the difference between Secure…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Mounting APX 320 Access Point Above Ceiling

    Charlie Wirth
    Charlie Wirth
    When I had our IT company install four Sophos APX 320 access point in our new office they did not use the plenum and flat ceiling brackets that they purchased. What they did was to lay the access point on top of the ceiling tile. The wifi works but it…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • VPN client IP Priority

    kikyo rintaro
    kikyo rintaro
    Where in the Sophos Firewall configuration do I set the priority of the external IP addresses for a VPN client to connect to? Issues is a Firewall which I have read only access to has a the IP address for Interface Port4 (cellular/LTE) listed before the…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • How to block hotspot tethering to public wifi?

    Denise Hamilton
    Denise Hamilton
    We recently upgraded our internet to 200mbps fiber and still getting complaints from some people that the speeds are slow. Upon researching it looks like numerous people instead of using their devices as hotspots using their own data, they are tethering…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • APX320s going offline

    duggan1
    duggan1
    We are trialling Sophos APs for a wifi refresh but having some issues with them. 3 x APX320 - 2 managed through Sophos Central, one via an XGS6500. They will occasionally go offline (red light, no ping response/LAN access but still advertising SSIDs…
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • How to register APX 320

    interface
    interface
    Hi, i have bought some APX320 but how i can register here to build the network? cu
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Sophos AP 15 mesh network - Mesh AP needs reboot every 2 days

    lferrara
    lferrara
    Hi all, I have 2 APs 15, where the first one is connected to XG LAN and the second AP is connected to the first AP 15 through a Mesh network. Both APs are managed through Sophos Central. Every 2 days, I need to restart the second AP as the ping becomes…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • AP Sophos

    Boualem DJEMEL
    Boualem DJEMEL
    Hi, want to now the end of life Sophos AP
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Moved APs to Central - Cannot send/receive email via iOS Mail App

    rgardeck
    rgardeck
    Hi All, Weird issue. I moved our Sophos Access Points from the XG firewall to Central for management. I created SSID in Central and enabled NAT for the network and gave it 8.8.8.8 as DNS. When iPhones now connect to that AP in Central, they can…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • APX530 online in Central but not showing MAC, Firmware version, uptime and workload

    LHerzog
    LHerzog
    Any idea what's the issue when my two new APX530 we set up behind XGS136 do not show with their MAC, firmware version, uptime and workload in Sophos Central? No blocked packets from them towards Internet. They are working fine but that information…
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Sophos Wireless: Wi-Fi Fundamentals

    FormerMember
    FormerMember
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Wireless Frequency Fundamentals…
    • over 4 years ago
    • Sophos Wireless
    • Recommended Reads
  • Sophos Wireless: How to set up Social Login Using Facebook

    BarbaraH
    BarbaraH
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. This Recommended Read walks you through the steps to set up a social…
    • over 5 years ago
    • Sophos Wireless
    • Recommended Reads
  • Sophos Wireless: How Many Clients Can I Connect to an APX?

    BarbaraH
    BarbaraH
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This is probably one of the most frequently asked questions…
    • over 5 years ago
    • Sophos Wireless
    • Recommended Reads
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