Hi, I just read this article: https://borncity.com/win/2022/11/15/windows-server-2012-r2-sophos-user-authentication-using-heartbeat-disabled-on-rds-servers/ saying a customer found out tha his Windows 2012 R2 Servers no longer send their heartbeat…

Is there some KB or information about the future of Intercept-X Linux Agent and Heartbeat? The latest Linux Agents don't have Heartbeat, the old versions do. Our Linux server admin complaints, he needs to install an old version of the agent to meet…

Why is this endpoint reporting Heartbeat Status Red to our XG Firewall this morning? Status "At Risk"! As result the user cannot access most applications. XG Showing this: Central is showing this: XG Log: XG430_WP02_SFOS 18.0.5…

Good morning all, I am beginning to have a serious issue with our PC's since moving over to Sophos Intercept X Advanced. I am beginning to have PC's stop sending their Heartbeat, Sophos Central shows the PC as no longer sending a heartbeat and I believe…

Hello, yesterday some ouf our Sophos Central Clients received program updates whilst working on the computer. This resulted in slow performance and a loss of Security Heartbeat to the firewall when the Heartbeat Service restarted. The restart of the…

Hi together, to use Intercept X with heartbeat firewall policies sucessfully, we have to be able to ensure, that once a network device with endpoint protection connects to the network, the first thing that happens is, that the endpoint protection client…

Hello together, I implemented Sophos SSL Split-Tunnel VPN for Clients with Endpoint Protection installed with heartbeat Rules to require a green heartbeat for connectivity to our company network. Unfortunately, it sometimes takes even a few minutes…

Hello Sophos gang, I'm currently running 3 test w10 machines behind Sophos XG firewall, that have Endpoint clients installed. As a part of testing, I enabled heartbeat on the firewall policy to allow only green machines to be able to connect to…