Hi, how long is the interval for the "out of date" message? A new setup client sends this event right now after 2 days of working correctly, but the client localy tells it's all fine.

Hello, I have a client that your firewall does not allow Sophos updates, because it indicates that the server has a bad reputation updates. the message sent by the UTM is: 2016-07-08 16:50:43 Deny XXX.XXX.XXX.XXX 208.111.171.148 http/tcp 59036 80…

Hi I have been trying to install Sophos Anti-Virus on systems in my environment. I have not been able to get it working on any Windows 10 box, but it installs OK on windows 7. I looked at the installation logs on my 10 box (SophosUpdate) 2016-04…

Hello, I have Cloud Endpoint installed on several servers, but one of them has not updated since day one. The acl.log says (see the error on the third event starting from the bottom): Time: 12/3/2015 10:09:13 Message: AutoUpdate finished Module…