• Quero realizar remover o sophos endpoint em 750 deskotp nao estou conseguindo realizar pela GPO e nem via bat favor poderia me ajudar

    Walberto Denis Araujo
    Walberto Denis Araujo
    Quero realizar remover o sophos endpoint em 750 deskotp nao estou conseguindo realizar pela GPO e nem via bat favor poderia me ajudar
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Is the Zero day protection is available in Sophos end user agent?

    Firewall Monitoring
    Firewall Monitoring
    Hi all, We have the Zero day protection enabled in the firewall, however the same feature is not available in the Sophos end user agent, What will the difference if any laptop with Sophos end point connected to public network under the Sophos firewall…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos updates has failed for more then one month (download error)

    Pradeep M
    Pradeep M
    Hello Team, One of my clients is using Sophos Intercept X Advanced, and they are facing an issue where changes made in the Sophos Central console are not reflecting on the employee's machine. kindly find the screenshot for your references…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos blocking Veeam Agent on Windows 11

    Tony Graham
    Tony Graham
    I have a problem with Veeam backup agent with Sophos Endpoint Agent installed If I uninstall Sophos Endpoint I am able to backup the PC. If Sophos is installed it is blocked. I assume this is a matter of somehow unblocking the app or opening some…
    • Answered
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos affecting the Finder on Mac when connected to a Window server

    Gerald Horn
    Gerald Horn
    Has anybody seen Sophos Intercept X with XDR affecting the drawing of icons in a Finder window on a Mac when connected to a Windows server? I have Enable Real-time Scanning On but Remote files is set to Off on a Mac policy.
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • cookieguard is no longer valid

    ong! L
    ong! L
    Recently, it was found that someone frequently tried to log in to our webpage background, but failed, after several days of investigation The company found out internally that the browser data was stolen, and then found that the cookieguard module was…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Inquiry Regarding Remote Wipe Feature for Laptops

    Michael9609
    Michael9609
    Dear members I hope this email finds you well. I would like to inquire if Sophos offers any remote wipe functionality for laptops in case of loss or theft. If so, could you provide more details on how this feature works and its requirements? Thank…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • DLP to check about various external domains in an e-mail message.

    Cleber Vicentini
    Cleber Vicentini
    Hi, Anyone knows how to configure Sophos DLP, or other tool, to check fields To, CC, Bcc for existing multiple external domains? Example: TO: cccc@gmail.com;bbbbb@hotmail.com In cases when more than one external domain is fond, stop to send e-mail…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • File control by extension

    Alves
    Alves
    Hi guys, Is it possible to block certain files when they are executed? For example, block all .EXE files when they are clicked
    • Answered
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • About C2_10a (T1071.001) Detected on the server

    ong! L
    ong! L
    Endpoint appears as malicious behavior, but shouldn't detecting c2 be the purview of IPS? Why is it showing malicious behavior? Or is the ips module already involved?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint SSL/TLS Decryption - managed exclusion list

    Stefano Tortiello
    Stefano Tortiello
    Hi is there a managed exclusion List for the Endpoint SSL/TLS Decryption module? I only found the possibility to add custom URLs as exclusion. We use Sophos Firewall as well and there is the URL Group " Managed TLS exclusion list" with a bunch of…
    • Answered
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Local log write error

    ong! L
    ong! L
    The web anti-virus detection logs are written in the IPS logs at .....
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • sophos endpoint defense software exchange 2016

    Sebastian Mair
    Sebastian Mair
    hi, since friday we have high cpu with the sophos endpoint defense software process. windows server 2016 sophos central server core version: 2024.2.2.1 after disabling all the features the cpu is back to normal.. any ideas?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Alarm Naming Proposal for HMPA

    ong! L
    ong! L
    I recently discovered that HMPA blocking certain malicious behaviors can already trigger a Cleanup, and I have a suggestion to change the HMPA blocking prompts to be more aptly named based on the MITRE ATT&CK architecture, as in the behavioral defense…
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • RE: Blocking Controlled Items Prompts for Problems

    ong! L
    ong! L
    One more question, how to customize the tamper protection password?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Blocking Controlled Items Prompts for Problems

    ong! L
    ong! L
    Currently, there is no pop-up alert for blocking controlled items. Will the next version add a switch for this alert, just like the alert for found viruses?
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Lockdown eclusion for one specifig *.exe

    NXKI
    NXKI
    Hello all, I need help with something I struggle for some weeks now. Sophos is currently blocking some users action with a lockdown event for a program we use. I whitelisted the detected lockdown event from the event log (Exclude this Detection…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Debugging in Lazarus/fpc is slowed down by HitmanPro.Alert service

    Domenico Mammola
    Domenico Mammola
    Hello, starting from today (27/08/2024) debugging in Lazarus ( https://www.lazarus-ide.org/ ) with Free Pascal Compiler ( https://www.freepascal.org/ ) as backend is getting tremendously slow. If I disable the HitmanPro.Alert service everything runs…
    • Answered
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Where can I download Intercept X Advanced? And how to authorize a license to user?

    Sam Wu
    Sam Wu
    Hello, Where can I download Intercept X Advanced?And how to authorize a license to user?
    • Answered
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Microsoft Skype high cpu usage with Sophos Endpoint

    MysteriousDT
    MysteriousDT
    Hi! I noticed (about since 2 weeks) Microsoft Skype running in background, periodicly causes high CPU usage with Sophos Endpoint ( Sophos File Scanner Process ). Is there any other people here who experienced this?
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Is there a technical specification for Malicious behavior protection?

    ong! L
    ong! L
    So far I can only find the name of its behavior separation, but I can't find any description of this technology https://docs.sophos.com/central/customer/help/zh-tw/ManageYourProducts/LogsReports/Logs/Events/MaliciousBehaviorTypes/index.html
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Are you not going to update your machine learning engine?

    ong! L
    ong! L
    https://docs.sophos.com/releasenotes/index.html?productGroupID=esg&productID=sesc_interceptx&versionID=allVersions The last update was in 2021, what are you doing?
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos File Scanner high CPU usage after Computer off for several hours

    LHerzog
    LHerzog
    I have noticed my own computer (a quite fast machine, a HP Elitebook with i7 Gen13, 16GB RAM, Gen4 NVME SSD) feeling terribly slow when turning it on in the morning after being off for more than 10h. Program starts and reaction time is very sluggy for…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos File Scanner is using around 80% of RAM

    Akito Galicia
    Akito Galicia
    sdu-feedback.sophos.com/.../8411bb8c-c089-47fa-a58a-761c3367caa5_2024-08-21-00-29-40.zip
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • MacOS Sophos updates failing - you don’t have permission to access “CID”

    LHerzog
    LHerzog
    We have an increasing number of devices that are outdating. While we cannot really see issues on the endpoints, and Central shows most of the Macs as nice and green, deeper in the Central logs we see a bunch of strange update errors like: Low,"2024…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
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