* Posting here as it touches multiple Sophos products *
We currently have a client that are experiencing significant issues since early last week whereby users of the VPN are being intermittently disconnected and a 'cypher' error detailed within the…
Hello dear community,
I would like to draw your attention to the following facts for the Sophos Intercept X and Sophos Central. Unfortunately, the details of a scan cannot be included in the assessment of the status of a computer. Unfortunately, the…
Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. ______________________________________________________________________________________________________________________________…
Hi,
I have been tasked with uninstalling Sophos on over 1,000 endpoints and I am not sure the best way to go about it.
While in central.sophos.com, clicking on a computer, this is what I see installed on it:
Is there anything that I can do from…
we have a desktop users which is installed the intercept x endpoint. now for these user are facing an issue that when they open a specific link the chrome or edge is getting error pages un responsive. when try with another user from the desktop which…
We are using Intercept X on all of our workstations and I would like to setup a policy where users cannot upload files to any sites. (webmail, online storage, etc.) But I want them to be able to still download from those same sources. Is this possible…
Hi, We have had 2 of these notifications over the past week on two computers days apart. Can somebody please help me to understand this. Many thanks in advance.
Endpoint Type :
Computer
OS :
Windows
Device :
…
Hi
I would like to know about SoPhos process information.
Please tell us in detail what function the two processes below perform.
1. SoPhosFilesScanner.exe 2. SSPService.exe
Could anyone let me know the main features which is available in Sophos intercept X, ( this is for presentation purpose, it would be great if anyone explains me briefly if you know)
thanks in advance
Have a great day ahead
We recently had a false positive from CryptoGuard and were unsure whether to exclude it via Detection ID or filename+filepath.
What details actually make up a Detection ID? We installed two versions of the software and although the exe file that caused…
Cryptoguard bloqueando aplicação que o cliente já utilizava. Aplicação de confiança, mesmo marcando como confirmado e como resolvido o mesmo continua impedindo a aplicação.
My feeling is, Sophos does not know about the Intercept-X EAP forums.
So I put this to focus here. Maybe one of the Sophos members can bring some light into this issue, it this is on Sophos' screen and will be fixed?
https://community.sophos.com/intercept…
Good morning to all,
we recently implemented Sophos Intercept X Advanced Server. One of our windows server 2012 r2 system has a problem where it can not communicate with Sophos Central. The installation went without a problem. After the reboot i get…
Hello
I some instances we use Sophos intercept for servers. and it is quite compicated to manage access for Sophos agent to connect to sophos central.
In Palo Alto Cortex XDR there is such thing as connetion Broker, that can be installed on prem and…
Hello Sophos-Team,
as a feedback found that on Endpoint Protection the Settings, Events and Detections Text is all gone:
Windows 11 with Current Patch (KB5014019)
Best regards
Val.
Since we've switched from SEP to Sophos. We've had many random issues with users connecting and receiving various connecting errors. I know that this is a Sophos issue because I removed Sophos from all of our Citrix VDAs and all problems go away. last…
Is the current Sophos Installer for mac OS on the Sophos Central backward compatible with macOS Big Sur 11.4? Our devices with macOS Monterey were installed without issues but when we tried using the same installer to our Macbook that's running on macOS…
Hi,
seeing this today on several websites.
One example: https://www.scc.kit.edu/
Website blocked
Location: https://www.scc.kit.edu/
We've blocked access to this URL due to your policy.
The certificate associated with this URL…
Hello,
We have Sophos installed on a server and it's using a ton of memory. Almost using all of RAM. There is 24 GB of ram and it's using between 18-19. How do I stop it using so much memory? Also seems to be using a lot of CPU, but the memory is the…
Hi all,
since last Update these services are missing in Sophos Central / Endpoint protection / Status / Services.
Sophos Anti-Virus Sophos Clean Service Sophos Safestore Service Sophos Web Intelligence Filter Service Sophos Web Intelligence Service…
Hello there again,
I've just noticed a realy strange behaivior while using the OnDemand Scanner (right-click -> Scan with Sophos) I wanted to scan a mounted Image which was taken as a backup from a different client. When i try to scan the whole mounted…
Well hello there,
is there any way to trigger a FileScan from commandline with Intercept X? I know with the old endpoint protection you could use the sav32cli.exe, but i can't find this in the new intercep X agent. Hope some one can help. Greeting …
Im a bit confused about Controlled Updates and Test Computers.
1. Our intension was that Client Endpoints get their updates when they are released but only on a specific day.
2. Server Endpoints have a test group we update to latest version on a patchday…