• Sophos Intercept X (Endpoint), Sophos XG and iBoss Web Filtering

    Tom Yoxall
    Tom Yoxall
    * Posting here as it touches multiple Sophos products * We currently have a client that are experiencing significant issues since early last week whereby users of the VPN are being intermittently disconnected and a 'cypher' error detailed within the…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X/Central scans and events

    Silvio
    Silvio
    Hello dear community, I would like to draw your attention to the following facts for the Sophos Intercept X and Sophos Central. Unfortunately, the details of a scan cannot be included in the assessment of the status of a computer. Unfortunately, the…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Endpoint: How to confirm if the Sophos endpoint components are disabled when you switch them off from the Sophos endpoint UI for component isolation

    BenedictSiu
    BenedictSiu
    Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. ______________________________________________________________________________________________________________________________…
    • over 2 years ago
    • Sophos Endpoint
    • Recommended Reads
  • Best way to mass uninstall Sophos on 1,000+ Endpoints?

    InfoSec123
    InfoSec123
    Hi, I have been tasked with uninstalling Sophos on over 1,000 endpoints and I am not sure the best way to go about it. While in central.sophos.com, clicking on a computer, this is what I see installed on it: Is there anything that I can do from…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • J'ai installé InterceptX chez une entreprise cliente. Tous les utilisateurs ne peuvent plus se connecter à leur application-metier. Quand je desinstalle sophos, la connexion revient. Que faire, SVP? Merci d'avance.

    EDGAR GROGUHE
    EDGAR GROGUHE
    J’a
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • pages un responsive

    Nishanali ali
    Nishanali ali
    we have a desktop users which is installed the intercept x endpoint. now for these user are facing an issue that when they open a specific link the chrome or edge is getting error pages un responsive. when try with another user from the desktop which…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Block All Uploads but Allow Downloads

    tubadave17
    tubadave17
    We are using Intercept X on all of our workstations and I would like to setup a policy where users cannot upload files to any sites. (webmail, online storage, etc.) But I want them to be able to still download from those same sources. Is this possible…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • CryptoGuard detected ransomware in C:\Windows\explorer.exe

    Minad Miah
    Minad Miah
    Hi, We have had 2 of these notifications over the past week on two computers days apart. Can somebody please help me to understand this. Many thanks in advance. Endpoint Type : Computer OS : Windows Device : …
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • does sophos protect mapped drives on end points

    Paul Arikian
    Paul Arikian
    Does sophos protect mapped drives on endpoints?
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • I would like to know about SoPhos process information.

    kwon hyuk-sang
    kwon hyuk-sang
    Hi I would like to know about SoPhos process information. Please tell us in detail what function the two processes below perform. 1. SoPhosFilesScanner.exe 2. SSPService.exe
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X

    assiag gehena
    assiag gehena
    Could anyone let me know the main features which is available in Sophos intercept X, ( this is for presentation purpose, it would be great if anyone explains me briefly if you know) thanks in advance Have a great day ahead
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • What details are specific to a Detection ID?

    JasP
    JasP
    We recently had a false positive from CryptoGuard and were unsure whether to exclude it via Detection ID or filename+filepath. What details actually make up a Detection ID? We installed two versions of the software and although the exe file that caused…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Cryptoguard bloqueando aplicação

    Marcelo Gonzaga
    Marcelo Gonzaga
    Cryptoguard bloqueando aplicação que o cliente já utilizava. Aplicação de confiança, mesmo marcando como confirmado e como resolvido o mesmo continua impedindo a aplicação.
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • what's about the Firefox SEC_ERROR_REUSED_ISSUER_AND_SERIAL issue with HTTPS decryption

    LHerzog
    LHerzog
    My feeling is, Sophos does not know about the Intercept-X EAP forums. So I put this to focus here. Maybe one of the Sophos members can bring some light into this issue, it this is on Sophos' screen and will be fixed? https://community.sophos.com/intercept…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Windows Server 2012 R2 MCSClient.log problem

    Tim Z
    Tim Z
    Good morning to all, we recently implemented Sophos Intercept X Advanced Server. One of our windows server 2012 r2 system has a problem where it can not communicate with Sophos Central. The installation went without a problem. After the reboot i get…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept for servers onprem proxy

    VonKrieghoff
    VonKrieghoff
    Hello I some instances we use Sophos intercept for servers. and it is quite compicated to manage access for Sophos agent to connect to sophos central. In Palo Alto Cortex XDR there is such thing as connetion Broker, that can be installed on prem and…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • [Feedback] Current Windows 11 with Contrast Mode ON

    Valvaris Sigma
    Valvaris Sigma
    Hello Sophos-Team, as a feedback found that on Endpoint Protection the Settings, Events and Detections Text is all gone: Windows 11 with Current Patch (KB5014019) Best regards Val.
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • InterceptX and Citrix Virtual Apps and Desktop (Daas) 7.15 lTSR

    Matthew Sherman1
    Matthew Sherman1
    Since we've switched from SEP to Sophos. We've had many random issues with users connecting and receiving various connecting errors. I know that this is a Sophos issue because I removed Sophos from all of our Citrix VDAs and all problems go away. last…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • macOS Big Sur 11.4 Compatibility Issue with Sophos Endpoint Installer

    Jason Roble
    Jason Roble
    Is the current Sophos Installer for mac OS on the Sophos Central backward compatible with macOS Big Sur 11.4? Our devices with macOS Monterey were installed without issues but when we tried using the same installer to our Macbook that's running on macOS…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Endpoint Webfilter: The certificate associated with this URL has been revoked

    LHerzog
    LHerzog
    Hi, seeing this today on several websites. One example: https://www.scc.kit.edu/ Website blocked Location: https://www.scc.kit.edu/ We've blocked access to this URL due to your policy. The certificate associated with this URL…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint (InterceptX) using almost all memory on server

    Sophos User6136
    Sophos User6136
    Hello, We have Sophos installed on a server and it's using a ton of memory. Almost using all of RAM. There is 24 GB of ram and it's using between 18-19. How do I stop it using so much memory? Also seems to be using a lot of CPU, but the memory is the…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • 5 Services are missing since 1.may 2022

    THEVA_Thomas
    THEVA_Thomas
    Hi all, since last Update these services are missing in Sophos Central / Endpoint protection / Status / Services. Sophos Anti-Virus Sophos Clean Service Sophos Safestore Service Sophos Web Intelligence Filter Service Sophos Web Intelligence Service…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X - OnDemand Scanner Jumps to different Drive

    Appa_Omega
    Appa_Omega
    Hello there again, I've just noticed a realy strange behaivior while using the OnDemand Scanner (right-click -> Scan with Sophos) I wanted to scan a mounted Image which was taken as a backup from a different client. When i try to scan the whole mounted…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X Client CLI?

    Appa_Omega
    Appa_Omega
    Well hello there, is there any way to trigger a FileScan from commandline with Intercept X? I know with the old endpoint protection you could use the sav32cli.exe, but i can't find this in the new intercep X agent. Hope some one can help. Greeting …
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Controlled Updates: Test Computers in Global Setting vs. Server Setting

    LHerzog
    LHerzog
    Im a bit confused about Controlled Updates and Test Computers. 1. Our intension was that Client Endpoints get their updates when they are released but only on a specific day. 2. Server Endpoints have a test group we update to latest version on a patchday…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
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