i have clients, with this error. i tried to uninstall with and without zap and re-installed the client.
that does not solve the problem :-(
any ideas?
greetings
rob
Hallo
Wenn ich versuche auf einem Windwos 10 Rechner Sophos Intercept X Essentials zu instaliren bekomme ich immer den volgenden fehler ( Download von WindowsCloudNextGen von Server http:∕∕dci.sophosupd.com∕update ist fehlgeschlagen ). Die Meldung bekomme…
Hello All,
We added our first machine with Windows 11 running on it to our Sophos setup. Everything appears to be running correctly besides the Real Time Protection, if I check the status for the machine it shows that its not running along with a red…
Investigations is now available for customers who wish to opt-in. If you were previously enrolled in the XDR – Detection and Investigation EAP, you should see Investigations in the Threat Analysis Center and there is no action on your part to enable this…
Sophos Endpoint Intercept X Since we updated to macOS Monterey 12.0 no VPN connection can be established with Sonicwall VPN (SonicWall Mobile Connect). The client asks for the password and then the connection immediately goes to Disconnected. If Sophos…
Hi,
Does anyone else have issues with Datalake queries just timing out? It's been pretty unusable for us every since we turned on the function. We have around 15,000 endpoints on our Central environment so I wonder if it's just down to the sheer volume…
Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. ______________________________________________________________________________________________________________________________…
Nicolás: Good Day, I have a question, in the Web Control Policy I have the WhatsApp web allowed but in some cases it does not take the permission and blocks it ERR_SSL_PROTOCOL_ERROR Even if a manual update is done, it does not take the permissions, it…
Hi , My problem is that i want to authorize a website wich is : www.deepl.com , i have many computers where the policy is working fine on them but for about 20 PC it don't work . i can't understand why . let me show you the pictures .
https://ibb.co…
hi,
We have recently installed endpoint on a site but we have a user who does payroll and sophos is blocking when they export / create multiple pdfs in one go.
A couple work then it comes up with an error saying the process cant complete as the xxxx…
Dear,
one of our users is complaining that the Sophos Web Intelligence service is having a high CPU (around 40%-45%). He'll launch a scan, to be sure, later. But does anybody has an idea why this can happen and what we can do to solve this?
Jo
I would like to do a top level export of all endpoints across all customers from Sophos Central Landing Page. Is this possible. At the moment, the only option is to perform an export per client through their tenant, but i am trying to track endpoints…
We use Endpoint/InterceptX and have had the occasional Sophos File Scanner Service stopped issue, but never to the extent we are now. It's been picking up in frequency and today between myself and other IT team member we've had to restart the service…
Hi folks,
Please could you share with me the steps to run an usb scanning?, until now I just have found some explanations about if it runs automatically or not, but I just need to know how run it manually.
Regards,
Jaime L
Hello!
I'm making a deployment of intercept adv. in a network with about 200 computers, I'd like to identify which computer doesn't have the antivirus installed, also I have XGS in the perimeter.
Thanks and regards,
Hi all,
following issue: I upgraded different machines (4 for testing) to MacOS Monterey 12.0.1.
They got all the same issue: After upgrading and rebooting, the machines slowing down extremly.
The OS would hang with beach ball and take forever…
Hi all.
We have some legacy Windows 7 machines, all with valid ESU licenses from Microsoft.
These machines have been getting and installing updates via our WSUS servers for months without issue.
Recently, we've noticed that they fail to apply OS…
The Intercept X Thin Installer for Server is trying to download from api-cloudstation-eu-central-1.prod.hydra.sophos.com and fails due to firewall blocking this request.
api-cloudstation-eu-central-1.prod.hydra.sophos.com
resolves to
api-spinnaker…
Hi,
Sophos Cryptoguard detected a ransomware attack from a remote computer in our network. Crypto Guard restored original files and blocked access from the remote computer, which feels safe. But we have not been able to find out what really caused the…
Hi all,
Bit of an unusual one, we've been running Sophos Advanced Endpoint with Intercept X on our servers and workstations for a couple of years now, and the policies we believe are well bedded in now with minimal changes if any being made to them…
Nach dem Core Agent 2.20.4 Update wird Word nicht mehr geschlossen nachdem man ein Sharepoint Dokument öffnet Word bleibt als Hintergrundtask laufen, nach Deinstallation von Sophos Entpoint funktioniert alles normal nach erneuter Installation von Entpoint…
We are seeing a lot of these prevented (400+).
Thumbprint 360f7a07529d23856076fa4eacb505fd73e9dc84269b63ee1f8e11c67008e6d9
How do I find what is causing this to remediate?
"Pick an app" is a built in Windows service, is it likely to be related to…
We have about 250 new Macbook Airs with M1 that are having trouble getting updates. The event listed is " Updating failed because no update source has been specified. " I can go into Central and click Update Now and it will update but the alert will just…