Quero realizar remover o sophos endpoint em 750 deskotp nao estou conseguindo realizar pela GPO e nem via bat favor poderia me ajudar

Hi everyone, I am currently testing ZTNA on a specific device with a specific user where I had to activate ZTNA manually. But my colleague who is responsible for rolling out new clients via our software management reported that if he now rolls out a…

Hi, today all our clients (Windows 10 22H2) failed to Update Sophos Intercept X: in the Log: Sophos File Scanner v1.11.3.879 konnte nicht installiert werden. Does anyone else have the same problem or does anyone know where I can get more…

Hallo zusammen, wir haben aktuell seit heute morgen das Problem, dass Updates für den Filescanner mit einer Fehlermeldung (sh. Betreff) abbrechen bzw. nicht installiert werden können. Im SophosUpdate.log ist folgendes zu sehen: 2024-02-07T07:34…

Hi Team , Today all client system showing Sophos File Scanner v1.11.3.879 failed to install , please advise

Hello all, Today I run SophosSetup.exe as administrator, the network is internet , but the installation failed (prompt: Failed to extract the installation package). i tried many times , it still failed, anyone who knows why?

Hi, we are getting above quote from vendor ----SMB-RR-Server Protection InterceptX we are using on-premises server. how to install in physicals and virtual machine if both are present in same machine and its required same software or different.…

####Sophos HitmanPro Alert Initial install log 20231115T013935 2023-11-15T01:39:40.6403111Z ERROR : SetupPluginCommand::onRun() failed with ComponentInstaller::InstallError: Failed to install component(s): hmpa64 2023-11-15T01:39:40.6403111Z INFO :…

Sophos NTP64 installation fails on Server 2019 Standard, see error log below: 2023-10-16T12:13:04.0582833Z INFO : Running C:\\Users\\FBS_AD~1\\AppData\\Local\\Temp\\SophosSetup-1000217844\\Setup.exe 2023-10-16T12:13:04.0582833Z INFO : Stage 1 command…

Already re-install sophos using Sophos-Zap.exe but still getting same error 2023-03-24T06:40:59.6816391Z INFO : Running C:\\Users\\MOHDNA~1\\AppData\\Local\\Temp\\SophosSetup-323705243\\Setup.exe 2023-03-24T06:40:59.6826415Z INFO : IsWow64Process2…

The component is not installed, I already tried to uninstall and install again, restart the computer several times and nothing, the operating system is windows 10 SophosCloudInstaller_20230302_041225.log Fullscreen Sophos Network Threat…

Eventually I want to remove Sophos from over 700 machines but I'll be happy if it works for just one test machine to start. 1) I have gone into Sophos Central and turned off tamper protection 2) In Sophs Central I have Manage Endpoint Software>No…

System install failed when install server . below is log file. 2023-02-20T05:02:57.5698300Z INFO : Running C:\\Users\\ADMINI~1.TSE\\AppData\\Local\\Temp\\2\\SophosSetup-475400664\\Setup.exe 2023-02-20T05:02:57.5698300Z INFO : IsWow64Process2 not available…

Was trying to uninstall Sophos and install Sophos again but then it was saying this. Below is the screenshot. Also attached the log file. Thanks in advance. SophosCloudInstaller_20230215_012807.txt

Hello community, following Log after install of Sophos Endpoint - the W7/64 is completely patched ! The extended License is installed. 2022-12-29T09:43:24.9810716Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache 2022-12-29T09:43:24…

Hello I am trying to install Sophos Endpoint Client on a VM running Windows 11 (22H2 - 22621.525). I want to create a gold image. The installation completes without errors. After that the status says "No Sophos security products installed". See screenshots…

I am on an iMac with Venture 13.0. I stupidly installed Sophos Endpoint some time ago and found it more hassle than it was worth. I tried uninstalling it but still have the "user profiles" Sophos Endpoint _2 and Sophos Endpoint_3 whenever I reboot. This…

Good afternoon, I am trying to uninstall Sophos from a number of devices and I have had no joy following the guides in these forums on how to do this via GPO and Batch files. After making the batch files I can run them as an Admin from the computer…

Hello, Can I get an advice what shall I try next on resolving the problem of installation of Endpoint protection on users PC. The main problem is error: Last Agent Update - 23 days ago - Update Failed I had tried reinstalling an Sophos Endpoint…

Hi support, I need help with the issue as per subject. Logs is collected from %temp% Started C:\Program Files (x86)\Sophos\CloudInstaller\su-setup32.exe 29/6/2022 5:41:10 pm, WARNING : Failed to determine if AutoUpdate is using a custom install location…

Deploying Sophos via the script provided by Sophos ( https://community.sophos.com/sophos-integrations/w/integrations/81/ninjarmm ) and it seems to be working but 1 workstation is kicking a failure and generating logs. Log below. Fullscreen …

I'm installing on a HP Probook with Windows 10. We've purchased this model several times and Sophos generally installs without issue. On this particular laptop the installation is failing. Attached is the log. I believe the key part of the log is: 2022…

Hi There, I am experiencing issues where the error message " Failed to install ntp64: general error" occurs when installing the Endpoint Protection. Sophos Network Threat Protection Install failing on specific Windows 10 Build - Windows 10 Enterprise…

Dear Support Team, I have tried to update Sophos on Windows 10 laptop. It's errored out every time. Then I have tried to re-install it but always got the error message is "Failed installation". Below is the partial content of the latest log file. …

Hello everyone, we currently have a Sophos test account because we want to buy Intercept X (without XDR). But we want to test it briefly in advance to see whether it works properly. I was in contact with Sophos support because originally there was…