Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This Article provides information about the observed installation…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview Enabled Tamper protection makes it impossible to uninstall…

Cryptoguard bloqueando aplicação que o cliente já utilizava. Aplicação de confiança, mesmo marcando como confirmado e como resolvido o mesmo continua impedindo a aplicação.

HI, What is the fastest way to unblock a website blocked by a web control module with the information 'Your organization's policy prohibits access to websites categorized as Spam URLs.’? In Sophos Central, Web Control policy I try to use Category Override…

This article https://attack.mitre.org/techniques/T1003/001/ lists several mitigations against an LSASS memory credential dump attack, one of which is ASR (Attack Surface Reduction). The mitigation is described as Behavior Prevention on Endpoint and links…

Hello - Does anyone have a query they have used to see if Windows Update is running on an endpoint?

Hi, currently we have XG or XGS doing HTTPS decryption and inspection at Gateway Level. Sophos has finally made it to decrypt HTTPS on the endpoint, too. That's good. But this combination now causes double work for exceptions. we need to skip…

just want to allow a website for a cl i ent thru the admin portal. terrible lay out. why do i have to navigate to like 15 different windows and multiple admin pages. figure it out

Hi, I have about 300+ endpoints falling to update for the last few days with the below error Failed to install sme: general error. Any help would be appreciated

Hello All. So more and more cyber insurance questionnaires are asking for SIEM SOC and 24x7 monitoring. We have been using Sophos Advanced Intercept-X for years and have been relatively happy with it. We considered the XDR option but that means we need…

Ever since I upgraded to Big Sur, I've noticed that Sophos has begun to interfere dramatically whenever I run Jest tests. CPU usage for Sophos spikes to around 400% when running even a modest Jest test program, with 71 tests currently taking 98.6 seconds…

Hi, I am installing the trial of Endpoint Protection for a client that has Windows 7 workstations running legacy software. I want to make them as secure as possible but I can't get the install to work. I tried on a windows 10 workstation and it worked…

Could anyone let me know the main features which is available in Sophos intercept X, ( this is for presentation purpose, it would be great if anyone explains me briefly if you know) https://192168ll.link/ https://routerlogin.uno/ thanks in advance …

I received an alert from Sophos for multiple customers that updates have failed and I was wondering if someone could help me with this. The alert is: Download of WindowsCloudNextGen failed from server http://dci.sophosupd.com Here is a screenshot of…

Hello, I am new to Sophos and System Administration in general. Over the weekend, I got several notifications that some of my servers had failed to update Sophos. Below are some error snippets I've identified from the installation log: %ProgramData…

I have a PC missing from the Sophos control panel - yet the PC has Sophos installed and working. it's getting updates but has not have a profile pushed to it for quite some time. it's Tamper protected so is there a way to add the device manually…

Hallo zusammen, folgende Grundinformationen: HP 449G3 238 AiO System Windows 10 20H2 Intel Core i57500T 2,7GHz 8 GB RAM Sophos Core Agent 2.20.11 Sophos Endpoint Advanced 10.8.11.4 Sophos Intercept X 2.04.24 Wir haben unsere gesamten Rechner auf…

Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. ______________________________________________________________________________________________________________________________…

Hi, I am using Sophos Intercept X, I have a client that does not update (agent) Core Agent 2.19.8 Endpoint Advanced: 10.8.11.1 What amazes me that this is not displayed in red in the dashboard: - / Can you help me to get the message up to date? I get…

Hi there, we're using Sophos Central Intercept X in our domain and want to add a policy, that prevents our users to run or copy files from e.g. usb drives. We want even go one stop further: we want to create such a rule in general, but want to allow…

Unfortunately, I receive only very flimsy answers from support. Problem must be explained several times. Tickets are closed for no reason. Our problems could not be solved so far what are your experiences. An employee then said yes there is something…

hey, Endpoint/InterceptX is a product we use, and we have had sophos file scanner issues, but never as bad as they are now . We've restarted the service almost 20 times today between myself and another IT team member on different Win10 machines as the…

Sophos Endpoint Intercept X Since we updated to macOS Monterey 12.0 no VPN connection can be established with Sonicwall VPN (SonicWall Mobile Connect). The client asks for the password and then the connection immediately goes to Disconnected. If Sophos…

Hi All i have been pushing the installation of Sophos endpoint protection on endpoints using intune. however they appear as non compliant on antivirus policy. i am need help. Regards Rizwan

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Best security practices to follow: Staying secure against ransomware…