• Sophos File Scanner is using around 80% of RAM

    Akito Galicia
    Akito Galicia
    sdu-feedback.sophos.com/.../8411bb8c-c089-47fa-a58a-761c3367caa5_2024-08-21-00-29-40.zip
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Application Control and Installing Intune Management Extension

    Monkster
    Monkster
    Hi, We've recently moved to a hybrid setup for our Windows devices (local active and Intune). Many devices have successfully fully setup but most have not. They are registered with Intune and show compliance, however we have found that those not working…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint UI not installing

    Ibrahim Shaihan
    Ibrahim Shaihan
    Hi i got this error while trying to install sophos agent.
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint Installation bleibt hängen

    Ardit Latifaj
    Ardit Latifaj
    Hallo, ich habe ein Problem mit der Installation der kundenspezifischen .exe-Datei, die ich aus dem Sophos Central des Kunden herunterlade. Während des Setups wird das Gerät erfolgreich in Sophos Central registriert und der Download verläuft reibungslos…
    • Answered
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Improvement suggestion for Peripheral Control - Add note/remark

    Rafael Sardinha
    Rafael Sardinha
    Hello, I would like to suggest an improvement to the Peripheral Control Policy by adding a note/comment field where we can enter a text justifying the exception. I have “old” exceptions for USB sticks/disks that I can't remember what/who they were…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Finding where the domain users group added to the remote desktop users local group

    Nandha
    Nandha
    Hi, Is there any osquery to get all the domain-joined machines where the "Domain Users" group is added to the "Remote Desktop Users" local group?
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Duplicate Device Detection

    Sophos User1088
    Sophos User1088
    Hi, We have some devices detected as cloned devices by Sophos Central. Old devices last communication time stamp practically same as new device install time. One of them had been cloned twice in last 2 days (3 device copies now). Thanks in advance…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Uninstallation of Sophos agent

    Shifna Nizar
    Shifna Nizar
    Hi, How to uninstall Sophos agents on multiple devices using group policy
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos blocking "iLok" licensing application

    Josh Rogalski
    Josh Rogalski
    We run a small licensing application on a server, and the same client runs on student PCs in our media lab. The application named "iLok" started failing a few weeks ago, and after some investigation it is Sophos blocking it. We found by trial and error…
    • Answered
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Blocking USB storage devices with endpoint protection?

    Lothar Kruse
    Lothar Kruse
    Hello, I am currently using Sophos Endpoint Protection Intercept X Advanced in the company network. Is it possible with Endpoint Protection to block USB interfaces for storage media such as USB sticks or external hard drives? So that only approved USB…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Endpoint Protection - Applications Most Frequently Blocked

    Armando Daniel Gutierrez Barrantes
    Armando Daniel Gutierrez Barrantes
    Hi good morning, I have an issue when I download the Applications Most Frequently Blocked especifically for one day. It downloads but it doesnt show information.
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Error downloading/running stage 2: Setup program failed with code: 1

    CarlosLS
    CarlosLS
    I have a problem at installation on a PC, we have installed the endpoint in other PCs in the same network without problems. The installation starts and seems to work correctly, it reaches the MR/UC server and completes stage 1, then it starts working…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Remove Endpoint Client without password

    Lothar Kruse
    Lothar Kruse
    Hello, I have a Windows 11 Pro Client that has a Sophos Endpoint Protection Client installed. But in Sophos Central the client is not listed any more. When I start an update on the client manually, there comes an error. I can´t find any way to…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint Heartbeat issues

    Tedztar
    Tedztar
    Hey all, This one has been plaguing me for a bit, but have been able to ignore it until now. We have been rolling out Sophos Endpoint Protection, and Sophos Firewalls Switches and AP's across all our sites. However we started noticing these notifications…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • How to manually disable Tamper Protection

    Jeff Pascone
    Jeff Pascone
    Hi, I have read through these forums and also some FAQ's and everything I have tried hasn't worked. The SOPHOS administrator has been unable to recover the key, so this problem has been dumped in my lap. Does anybody have a method they have successfully…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Low reputation apps

    Pierre-Dominique CHARRON
    Pierre-Dominique CHARRON
    Hello, One of the apps I'm developing is flagged as a low-reputation app, for the following security consideration: Trigger installation (This app can ask Android to install another app). The problem is, that I didn't add a mechanism to install apps,…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • SSL/TLS decryption of HTTPS websites, Endpoint Protection versus a firewall

    Mark Tarrant
    Mark Tarrant
    We have a client that has Sophos Endpoint Protection deployed, but doesn't have a Sophos Firewall. They want to enable 'SSL/TLS decryption of HTTPS websites', but will enabling it actually do anything if you don't have a firewall CA and a deployed certificate…
    • Answered
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Endpoint update logs

    Randy Cleveland
    Randy Cleveland
    Hi, Is there a way to see what update server endpoints are talking to? There used to be a log of the communication that clients had with the update servers or update cache servers, but I can not find it anymore. If anyone can point me in the right…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Status on WINEP-49518 (PAM x PrivGuard)

    Gabriel Doring
    Gabriel Doring
    Hi Everyone, Do we have any news or information on whether this issue will be resolved or not? We have a BIG client of ours that is considering ditching Sophos Endpoint because of this problem... Sophos Central Admin: PrivGuard feature blocks application…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Scanning in the safe mode

    Damian Kowalik
    Damian Kowalik
    Hello there, How can I run my Sophos AV on a device while in safe mode (Windows 11 Pro)? Which executable file I should click to start scanning against threats? Kind Regards, Damian
    • Answered
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • RE: Sophos intercept X advanced

    Vinay A S
    Vinay A S
    Hi Abhimanyu, "Recently, we deployed Sophos Intercept X Advanced for one of our customers. Now, they are facing system slowdowns. Could you please help me resolve this issue?
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Debugging in Delphi is slow

    Sophos User611
    Sophos User611
    If you use the sophos central ednpoint agent on a windows 10 / 11 machine debegging in borland / embarcadero delphi is extremely slow. This workarround works: sophos hitman pro alert und borland delphi debugging extrem lamngsam But: This MR expieres…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Ransome ware attacked

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi, I want to test ransome ware attached in client which installed Sophos Endpoint. How can I check it from Sophos Central for this attach notification and How can I put this Ransome ware file to this client for testing.
    • Answered
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • How can I search for a MD5 Hash with Sophos EndPoint

    Hans_Dampf
    Hans_Dampf
    I have a hash like: 6ea2c9276c122222222222f9ae2 i want to search on the clients for this hash. is there a posibility to search with Sophos EP?
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • all kinds of Sophos endpoint user get other users update notifications.

    ab awal
    ab awal
    All Sophos agent users get a notification ( Access to computer "x" denied because it may be unsafe). This notification gets recently all user, thing is that all users any users get other users notifications.
    • 6 months ago
    • Sophos Endpoint
    • Discussions
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