Deployment package for macOS
I Have a Sophos enterprise console 5.5.2 installed windows server 2012 R2.I have just upgraded sophos enterprise console from 5.4.1 to 5.5.2.
So i want create a deployment package for macOS, I have tried to create a deployment package by follow this…
Trying to Uninstall Sophos Endpoint- Removal app fails
Hello I am trying to uninstall Sophos Endpoint from a Mac device. I have tried the remove Sophos endpoint software with the tamper protection pw but it fails. I also attempted to disable the tamper protection and ran the program again but still fails…
Sophos upgrade from 5.4.1 to 5.5.2
Hi All,
I have successfully upgraded my Sophos Enterprise Console from version 5.4.1 to 5.5.2 but while opening Sophos Enterprise console i am getting an error "management service is not running" I have attached a screenshot of it. But when i am starting…
SEC 5.5.x Certificate Renewal and Endpoints Got Disconnected - CRITICAL
Hi Everyone,
Recently I've renewed Sophos Enterprise Console (On Prem) Certificate following the document mentioned in below given link.
https://support.sophos.com/support/s/article/KB-000039357?language=en_US
Unfortunately they haven't mentioned…
Unable to open Sophos Enterprise Console
We use SEC version 5.5.0 running on Windows 2008 server and have just had an issue where we are unable to open the Enterprise Console remotely or from the server. The error we are receiving is:
UIControl.cpp(63) : Assertion failed permissions -----…
CloseDisc.exe Utility
Greetings all,
Can anybody tell me if it's possible to specify the drive letter to target when using the closedisc.exe utility? Not having any luck using closedisc.exe D: or even /?
Thanks,
Pootie
Protecting endpoints from SEC fails with error 0000002e on some clients
Hi all,
while most clients in my branch can be protected from the SEC without any problems it fails on a couple of clients. All are installed from the same image with same GPOs.
Searched for solutions and tried suggestions for this error but none…
Does Sophos Anti-Virus for Linux support GPFS and RHEL 6.x?
Hi all,
We are running various servers with legacy RHEL 6 OS and GPFS as the underlying operating system. Does Sophos support both requirements?
Thanks
An
[Resolved] Migration server to server 5.5.0 build failed
Hello,
I tried to migrate my Sophos Enterprise Console, but when I want backup the new server I have issues.
I use this documentation, page 15: https://docs.sophos.com/esg/enterprise-console/5-5/help/en-us/PDF/sec_55_mgeng.pdf
Logs: (sorry it's…
Unable to Uninstall Sophos Enterprise Console (551) & Database
Hello,
I have Sophos Enterprise Console installed on an SDC W12 R2. There are several issues with the install in that when I try to run the installer, I get the "You do not have sufficient database rights". I am in the Domain Admins, Sophos DB Admin…
Sophos Enterprise Console- End of support for Windows 7, Windows Server 2008 R2 and Windows SBS 2011
Hi Community,
Following on from the retirement of Windows 7, Windows Server 2008 R2, and Windows SBS 2011 for Enterprise Console on the 31st December 2020. On the 01st February 2021 all data, product updates, and new installations will be blocked on…
Location Detection Not Changing
Hi, I have a Windows 10 client laptop with Sophos Endpoint Security and Control & dual location setup. When the laptop connects up to our VPN it should change to Primary and then when off the VPN it is on the Secondary location. It does work for about…
Sophos Enterprise Console action fields
Hi Sophos community,
This is my first time handling Sophos logs.
Can anyone would like to understand what the below terms mean, a) CleanUpable b) IsFragment c) IsRebootRequired d) Outstanding
I could not find any guides online to understand what…
How to automate uninstall "Endpoint Protection" in a managed (SEC 5.5.1) environment for all clients? (German/English)
Hello, I'm new in the Sophos world and have a question,
I would like to switch from on-premise to Central, but no migration should be carried out! The old product "Sophos Endpoint Protection" which is managed via "Sophos Enterprise Console 5.5.1" should…
SUM - 80040401/ 80040404 / 80040406 - Updating Problem
Hallo zusammen,
wir haben seit geraum Zeit Probleme mit unserem Sophos Update Manager. Uns werden folgende Fehlermeldungen angezeigt:
Sophos Update Manager: 80040401 - Software-Update fehlgeschlagen 80040406 - Bereitstellung für Abonnement 'Abo' fehlgeschlagen…
Sophos Enterprise Console not open with out showing any problem
Hi,
I have a problem after upgrading our Sophos Management Console to 5.5.2.
Our database Server already upgraded to 552.
I found an error on the IdentityService.logs
2020-09-30 17:05:39,066 [89] [(null)] WARN {SophosManagementSecurity.LogWarning…
Lack of Connected Devices showing in Enterprise Console Version 5.52
Hi my first question on the Sophos Community, What I hope is a quick question on the Enterprise Console.
Software in use
Clients, Windows 10 x64 Pro / Windows 7 x64 Pro (Mixed but more Windows 10 than Windows 7) Sophos Endpoint Security and Control…
Sophos Enterprise Console - Sophos Anti-Virus v9.16.2 for Linux and Unix released
Hi Community,
Sophos Anti Virus version 9.16.2 VE3.79.0 for Linux and Unix has been released. Version 9.16.2 VE3.79.0 is released for the subscription "Recommended" for the Linux and for Unix "Preview" and "Recommended" subscription. Please refer to…
Sophos Enterprise console - Endpoint Security and Control v10.8.9 for Windows has been released
Hi Everyone,
Endpoint Security and Control v10.8.9 for Windows has been released to the Preview subscription.
New features
This release includes support for the Vivaldi browser, including web protection, web control, download reputation, and data…
Sophos Enterprise Console 5.5.2 is available now
Hi All,
We are pleased to announce that SEC 5.5.2 is now available for download. This article provides information regarding Enterprise Console 5.5.2. It includes product changes and guidance on how and if you should upgrade.
What's new?
Accessibility…
Sophos Enterprise console - Sophos Anti-Virus version 9.9.7 for macOS released
Hi Community,
Sophos Anti-Virus v9.9.7 for macOS has been released for "Fixed Package" subscription. Please review the below table to get information on the versions against the subscription after this release.
Subscription
Previous…
Sophos Enterprise console- Exploit prevention v3.7.15 released
Hi Everyone,
Sophos Exploit prevention v3.7.15 has been released!HitmanPro.Alert has been updated to 3.7.15.446.
Resolved issues
Issue ID
Component
Description
WINEP-21933
HitmanPro.Alert
Resolved…
Sophos Enterprise Console - Sophos Anti-Virus v9.16.0 for Linux and Unix released
Hi Community,
Sophos Anti Virus version 9.16.0 for Linux and Unix has been released. version 9.16.0 is released for the subscription "Previous Recommended" for the Linux and "Fixed Package" for the Unix. Please refer to the below table to have information…
Sophos Enterprise console- Endpoint Security and Control version 9.9.6 for macOS released for Preview Subscription
Hi Everyone,
Endpoint Security and Control version 9.9.6 for macOS has been released to the Preview subscription.
Please see the release notes for more information.
Changing Updating Policy on Sophos Enterprise Console
Hello,
We are using Sophos Enterprise Console 5.5.1 and Sophos Endpoint Security and Control Version 10.8.
On near future we will migrate our domain control and I have concern regarding migrating domain controller server will affect sophos AutoUpdate…