• Web Control does not block youtube

    Reyes C3
    Reyes C3
    I have Sophos Cloud and I make a rule in sophos Policies for block Youtube access, but it does not works fine, some users have access to youtube despite of the police. i made the rule addering new "Control sites tagged in Website Management"
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Is Sophos Update working?

    don
    don
    Hi, Might be a daft question but I'm not convinced Sophos Update is working properly even though everything suggests that updates are being downloaded and deployed. So the log is showing good : There are no errors or warnings. IDE's are fine…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Windows 10 or Windows7 for Sophos Enterprise Console

    Riyad
    Riyad
    Hello Everybody, For Sophos Enterprise Console (SEC) installation Windows Server Operating System ( Win 2008 to Win 2016 ) recommended. Is that possible that SEC can be installed on Windows 7 or Windows 10 OS ? I f possible then how to prepare Win7…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Endpoint Exploit Prevention

    dv883
    dv883
    We are looking to add the Sophos Endpoint Exploit Prevention piece to our Sophos Endpoint Advanced Protection environment. Just curious if anyone that is using exploit prevention is happy with the product and believe it is worth the additional cost.
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Install Cloud sophos endpoint protection for mac via command line.

    Alfredo Jo
    Alfredo Jo
    Hello, Does anyone have the command line variables for the sophos endpoint protection installer for mac? I wrote a bash script that curls the sophos install zip file from their servers and then installs it in the users laptop. But i am trying to…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • why do I have so many systems at risk?

    Paul Dunn
    Paul Dunn
    I have being installing Sophos endpoint on all our workstations. The installation goes as designed, and yet, I have 18 systems at risk. What am I doing wrong? Can anyone help please?
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Manual cleanup required but no treat in folder

    Samps
    Samps
    Hi, On all our Mac computer I receive many ''manual cleanup required'' but at 90% when I went on path folder where threat was signaled I didn't find anything. Is there anything wrong with my setup? Thanks,
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • SAV 10.7.6 Engine 3.70.2 for Preview Subscription released

    Andre Peterhans
    Andre Peterhans
    The new SAV 10.7.6 Engine 3.70.2 for Preview Subscription is released since this afternoon. It was announced for October. https://community.sophos.com/kb/en-us/120189 So far the first tests are without problems. Best regards, André Peterhans
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Sophos AV not affected by AVGator Vulnerability

    Karlos
    Karlos
    The new AVGator Vulnerability exploits local, non-admin privileges to run malicious code as SYSTEM. An important pre-condition for an Anti-virus product to be vulnerable is that it must allow a non-admin user to restore from quarantine. Sophos products…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Custom Report - Filter on OS

    warnox
    warnox
    Hi, I'm need to create some automated reports as the built in ones are very basic. Looking at the 'Dashboard > Protection > Out-of-date computers' shows most of the information I'm after, but I also want to limit this just to a particular OS (Windows…
    • Answered
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Choosing license specifically for Sophos Endpoint Standard Edition

    Riyad
    Riyad
    Hello everybody, As I am downloading Sophos Endpoint (Trail), Sophos is giving me username & password for that. But I was specifically looking for Sophos Endpoint STANDARD edition, unfortunately I didn't find a way to choose for Standard or, advanced…
    • Answered
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • endpoint installer

    Derek James Gamaro
    Derek James Gamaro
    Hello, i would like to know if it is possible to create a package installer so that i would not have install the application via network. thank you. Derek
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Nearly half of our endpoints unable to update and present "The security health cannot be reported at the moment" WHY?!!!

    rozrohan
    rozrohan
    Hi All, Over the last few months more and more of our endpoint clients are failing to update with "Download of WindowsCloudNextGen failed from server http:∕∕dci.sophosupd.com∕update." along with "The security health cannot be reported at the moment" under…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Doubt about reinstalling Sophos Endpoint.

    John Henry Vindas Carballo
    John Henry Vindas Carballo
    We have Endpoint already installed it but we decide to create a new account to activate a new license with Endpoint and a couple more modules. My question is: Can I just install the new .exe even when the old one is present or I have to uninstall…
    • Answered
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Command line install receives no firewall rules

    Nate Hillers
    Nate Hillers
    Hello, I'm attempting a Windows 10 install from the command line: \\SOPHOSSERVER\SophosUpdate\CIDs\S000\SAVSCFXP\setup.exe -mng yes -scf -user "DOMAIN\SOPHOSUSER" -pwd MYPASSWORD -s -ni and while it download and installs fine, it doesn't pick up…
    • Answered
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • How To Remove Sophos Central Endpoint Server

    seclyntech
    seclyntech
    Hello - I received an alert about a week back that my server had failed to update. I've done everything to try and get it to update and communicate the central console. I configured lockdown . . . . . due to that I can't install over or uninstall…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Virus Data Date on Sophos Endpoint

    Asep Setiawan
    Asep Setiawan
    Hello, On my Sophos Endpoint , Product Information show that Virus data date 22/08/2017, and last update to Management Console 08/09/2017. How can i check and compare that the virus data date on my sophos endpoint are same with sophos.com released…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Error while installation User credentials cannot connect to the specified SQL server instance

    Adil
    Adil
    Hi, I am trying to setup Sophos Endpoint Security server on one of my Application-server VM which have IP 172.20.1.xxx and i have my database server on other DB-server VM with IP 172.20.4.xxx. Now while installation when I tried to connect DB instance…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Windows alert Sophos Anti-Virus out of date (Version 11.0.11 UTM)

    rschmid
    rschmid
    Hello, some of our Windows Client Show an alert that Sophos Antivirus is out of date. Services on the Windows Client (win 10) are running except Sophos Device Control Service Some of our users are worried that their endpoint protection is out…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Client Firewall Policy - Application policy

    Christian Deutsch
    Christian Deutsch
    Hi Community, I try to set a policy that allows internet explorer to go on our intranet and not go on internet. The default policy is to allow all. So I set two specifics policies for internet explorer (based on the exe) : - one that allows…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Remote Cloud installation via GPO

    mrcjc
    mrcjc
    Hello all, I am having issues rolling out our AV via GPO/script. I followed KB:120611 https://community.sophos.com/kb/en-us/120611 What seems odd to me is, it works on some machines "Very few" but then on others not at all. I am at a point now…
    • Answered
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Anti-virus missing from computers

    allisonh
    allisonh
    We have 100+ machines (out of 3000+) that are missing the Sophos anti-virus component, but once had it. They all seemed to have randomly uninstalled at the same time frame (July 31, 2017 according to reports), the computers have all the other Sophos components…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • EP Advanced to Intercept X

    Michael Devenport
    Michael Devenport
    We currently use EP Advanced Cloud. If we purchase Intercept X, would it be an automatic update based on EP clients, or new installs on each client?
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • SEC - HITMAN PRO VERSION 3.6.8.604 from 3.6.3.583 Update

    skyisbluescreen
    skyisbluescreen
    Recently we had vesion update of Exploit Prevention from 3.5 to 3.6.x, However 1. This has ended up with a pending Reboot Status for all The Systems 2. Sophos in System Tray Shows Broken(Outdated) with an Red Mark - P.S - Panicked Users with Incident…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Enterprise Console
  • Endpoint Protection and Server Protection

    Tiago Toledo
    Tiago Toledo
    Endpoint Protection and Server Protection Questions / Doubts in Environment on-primises: Can I install endpoint protection on servers? Are there any restrictions? A: Does "Server Protection Enterprise" and "Endpoint Protection Advanced" have exactly…
    • Answered
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
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