Hello all, is there a way to tell the SophosFileScanner not to slow down the windows startup process this much ? Regarding Microsoft Intune reporting this service is slowing down the startup process by 14 Seconds~. Can we maybe set and exclusion…

We are evaluating EPP product, and there is DLP requirement down the roadmap. One important feature I am looking is the support Azure Information Protection's Classification Label within the DLP Rule. For example I want to block file labeled (by AIP…

Hi, Is there any way i can uninstall SOPHOS Endpoint without tamper protection. I have more or less 50 Computer affected by this. We have 500 PCs and it was migrated by our vendor to the new console and it seems migration was not a 100% successful…

We have some web servers that has three files called FilePropertyDbFull-xxxxxxxxxxxxxxxxxxxxxxxx.bin that are at getting quite large, currently each is 3.2GB in size. These servers are just a simple web servers, so not sure why there should be such large…

Manipulationspasswort vergessen Beschreibung: Hallo, ich habe leider die Konsole deinstalliert, bevor ich die Clients deinstalliert habe. Jetzt habe ich ein riesiges Problem mit einem Kunden, ich kann interCeptX Adv nicht installieren…

I see a few Windows machines in Enterprise Console wich failed to install SAVXP the reason is that the software packet could not be authenticated (In German it says: SAVXP konnte nicht installiert werden: Paket konnte nicht authentifiziert werden). …

Hello I am trying to uninstall Sophos Endpoint from a Mac device. I have tried the remove Sophos endpoint software with the tamper protection pw but it fails. I also attempted to disable the tamper protection and ran the program again but still fails…

Hello, there are many Articles about this problem but none is working.... I tried this Following the restart, select an administrative account to continue and enter the password. Open Command Prompt . Type C: and press Enter . Note…

Windows 10 and Windows 11 are being affected with heavy CPU Usage causing massive delay in nodejs development. All is related to the Endpoint Protection: Threat Protection policy. When disabling most of its protection features the system operates…

Hello, We have been asked to add the IOCs of BlackByte Ransomware into Sophos threat detections, how can we accomplish that?, we found the option of blocking applications, but does´t let us add an MD5. Or how can we be sure that this suspicious files…

Hi All, I have a managed environment but there is a need to install standalone clients that will not be part of the network nor the domain The CID is not disclosed to the internet, so we need to parameter Setup.exe in a way that it would be able…

I'm a SOPHOS Reseller and I want to use CIXA through NFR license that I received from the distributor. I've tried to make a new SOPHOS ID on central.sophos.com but no luck. I also tried my credentials that I use to login the partner portal but unsuccessful…

Trace(2021-Jan-04 17:20:07): ALUpdate is starting. Trace(2021-Jan-04 17:20:07): AutoUpdate version: 5.16 Trace(2021-Jan-04 17:20:07): Build : 217387 Trace(2021-Jan-04 17:20:07): Command line : -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)…

Hello, I'm new in the Sophos world and have a question, I would like to switch from on-premise to Central, but no migration should be carried out! The old product "Sophos Endpoint Protection" which is managed via "Sophos Enterprise Console 5.5.1" should…

We have a few WVD host pools with Azure WVD running Windows Defender and we also have Sophos Endpoint and Server protected on laptops and servers. I want to test Sophos protection on the WVD machines, there are Windows 10 20H2 Mulit-Session VM's. …

Can't add a reply to an old question, so hopefully this helps.... I was happy with a warning when trying to download an EXE or JAR file etc from the internet, to help protect users, but was not wanting this when trying to download our own JAR files…

We are working on a solution to use the automated scan of files which are uploaded on a Web Server using SAV32CLI. When the application runs the the scan, it gives error: "The requested operation requires elevation". We want to understand what minimum…

Dear all, Sophos (on-premise) is not compatible with Palo Alto Terminal Server Agent 7 or above. does any one knows how Sophos behaves when Palo Alto Terminal Server Agent is also installed on the same machine? Thank you

Outlook.exe performed all these actions, and due to it, it is shown as Trojan. And As far as it seems all the outbound connection has been to Microsoft. And I would like to know if this action is normal or should I be concered and if so what action should…

Hi Community, I have a Enterprise Console Versión 5.2.2 and with the last Endpoint update, version 10.8.9,, in the beginning of september or August, all servers must be restarted. The problem is that these servers are giving 24hours services and…

We are in the process of creating a new Citrix farm and from an article I have read we are unable to add exclusions as noted in KB 123467 because it states that it does not work for on-access scanning, this seems to be the case for a number of variables…

I have 4 off-site locations that have all non-proxy traffic blocked, we are installing the new endpoint software but the relay server is at the hospital and uses up all the bandwidth of the offsite location during install. To the point, they run extremely…

Estimados, Estoy necesitando saber como puedo hacer para que todos los componentes se instalen correctamente. He reinstalado y no he conseguido nada, incluso he seguido las siguientes instrucciones ( https://community.sophos.com/kb/en-us/122638 and…

I have looked everywhere but could not find any statement on the compatibility of Sophos Endpoint (9.7.6) with macOS Mojave. It would be nice to make this information available so we can update or not...

Hallo Miteinander, das ist meine erste Anfrage hier - ich hoffe ich mache alles richtig! Also, ich nutze auf 5 PCs (4x Win 10, 1x Win 7) Sophos Endpoint and Security Control. Das Log zeigt an dass seit gestern (13.09.2018 - 14:00 Uhr) keine Updates…