Greetings Sophos Community. I checked my web filtering product (Websense) and saw many outbound requests to this sort of similar URLs ( http://http.00.s.sophosxl.net/V3/01/2.0.0.127.ip/ ). Anyone else see something like this and know what causes it? I…

I have a sophos UTM installed with some endpoints using EndPoint protection. I am trying to install the agent on a new computer, but it seems like it is only getting partially through. I am using the endpoint package from the UTM to install. The agent…

Hi there, I'm wondering if anyone could clarify the proper configuration when using Windows 10 (enterprise) with the Sophos Endpoint & Control Firewall (Enterprise Console Managed) If I wanted to enforce the use of the Sophos Firewall, how should the…

A customer of ours has about 300 endpoints. 50 of these have some very specific UAC and ACL configurations in Windows. When we initally rolled out Sophos, these settings were reversed even though we have GPO setting this stuff up. Well, GPO never set…

Hello Team, We are using Sophos Endpoint AV installer from the Sophos Central for Mac High Sierra 10.13. We had reinstalled AV on a Mac endpoint. Although there are no alerts or installation errors, I don't see all the services reporting to the console…

Hello, I have seen many items about this but I haven't found a solution yet. Recently I changed a existing policy to allow GoogleUpdater.exe on our workstations (mostly laptops). Since then a few laptops show status "Same as policy" but most of the…

KBA 119175. I cannot uninstall Sophos Endpoint Security and Control from my computer! 2 years ago I downloaded the program through my university. About a year ago they stopped having a centralized, organization-subscription in favor of students downloading…

I am running Sophos Endpoint Advanced on both Macs and PCs in our office. The Endpoint interface on the Macs used to allow us to create various custom scans and schedule those. Currently I am running version 9.7.4, which does not seem to allow for that…

Hi, I am trying to install Sophos endpoing Complete Windows Installer on Windows 10 System . While installing getting below error :

Hey everyone, I have an issue of installing the Endpoint Advanced, it keeps reporting the error “could not download software”. It also happens to the integrated installer which also has the Intercept X. However, the Intercept X works fine without…

So when I download the full install from my cloud portal, it is only 1417kb. When you run it, it downloads from the cloud the rest of the binaries and installs. Question is, can I actually download the "full" install files? I have multiple sites that…

Hi Guys, I found that the Source: SAVOnAccess Event ID: 563 generated multiple times and by description "Communication error between on-access driver and service for access of registry key". Endpoint Security and Control -10.7 Sophos Anti-Virus…

Hi All, We have set up dual authentication on our Sophos XG. When users log into the sophos firewall user portal with just their passwords, they are prompted to set up the one time password. After setting up, they need to sign in using their password…

Hi All, We are seeing a few (not all) Windows 10 machines getting stuck in the Unassigned group in SEC. We have AD sync configured so I can't manually move the PC to the correct OU to get it's policies. Where can I look please to see if there are any…

Hello I have installed sophos in platfrom 32 bits and 64 bits and I need exclude some files and folders but in platform with 64 bits whrn I try to exclude files or folders in HIPS , the Browse button doesn't appear. I saw in the sophos help and…

Hi All, We are currently looking at creating some KPI's and SLA's. It needs to focus on when machines receive a IDE within a certain time frame. So if an IDE is released we can say X amount of machines that are connected have received the specific IDE…

Dear All, Please help.. when installation client on console and notification error on console "The installation could not be started. [0x0000002e]" total client 566 computers that error "The installation could not be started. [0x0000002e]"

Hi I'm a software developer. The company where i work, installed Sophos Endpoint some months ago in all our servers and computers (Windows Server 2012 and 2008 R2 Standard). In the server we have some windows services (that generate pdf files) and…

All, we are having licensing issues with an app that uses the mac address to generate a unique ID for licensing purposes. The unique ID keeps changing and removing the license for each computer. According to the app publisher, this would be an indication…

Hi, Sophos Central has all sorts of issues when used on a network that has HTTPS Inspection running on the gateway. Does anyone know when Sophos Central will support HTTPS Inspection properly? Seems strange that Sophos would issue a product (the XG…

Excuse the cross-post from Sophos Central , I wasn't sure where the right place to ask this question would be. In the below scenario, how do I allow User02 to use USB03 only on endpoints in EndPtGroupB? This is in Central and not On-Prem Endpoint…

Hello, I am facing serious issue with Sophos support. We have 1000+ machines with different errors are failing updates. Below the errors are listed. Please advise if someone can help in this. 1. Failed to install Sophos System Protection: Error…

Buenos dias, Recientemente hemos adquirido Sophos Endpoint + Intercept X. Las pruebas que hemos hecho con un equipo en Dominio y con Windows 10 nos resultan algo extra;as. Cuando lleva un rato funcionando o hemos instalado nuestro ERP, Sage Murano…

We install 270 licenses to our client and was working fine, but we get BSOD on Windows 7 clients, we solve the problem activating Win7 updates, but SOPHOS doesn't tell us why this solve the problem. Someone with the same case? or an explanation? Why…

I could be wrong but it's my understanding that the client firewall is included as part of the normal endpoint license. I'm wondering how many customers actually use the Sophos Client Firewall. If you have the time to add any further comment on why…