Hallo, ich habe seit kurzem bei zwei unabhängigen Installationen das Problem, dass die Sophos Cient Firewall den kompletten Netzwerkverkehr blockiert. Selbst die Updates durch den SEC werden nicht mehr akzeptiert. Die einzige Möglichkeit ist, die…

I have moved from on-premise SEC to Sophos Central (Cloud). All client machines and servers now update from the Cloud and SEC has been removed and uninstalled. Does anyone know which users/groups were part of SEC / CID method and can be deleted? …

hi my users' internet activites are distorted. In log acces, i can see the user 'sophosupdatemgr' instead of my real user. Sophos crused the real identity of my users when they access to the web. see: http://img4.hostingpics.net/pics/146154Capturecp…

How install Sophos endpoint in mac os managed by SEC.

hi We are using 2 watchgaurd firewall . the setup of Sophos is my SEC is installed (not on DMZ) and all PCs Reported to SEC. But PC on 2nd firewall has Sophos endpint user isnstalled through standalone software. but i want this PC will report ot My…

I have SEC installed on my PC. Now I want to protect another PC's of my network through IP. I don't want to install Server OS (AD). I know user name & password of the remote pc. I can discover the pc's through SEC but can't install SOPHOS client on remote…

I am interested in logging whenever one of our system admins installs or removes SEP on a client machine (or whenever a new machine is joined/moved/removed in SEC). I'm aware of the Sophos Reporting Interface - and I use it to send Sophos logs to Graylog…

When Endpoint Protector is installed on a new PC on our network the PC ends up in the "Unassigned" group in SEC. The problem with this, for us, is that you cannot apply policies to that Unassigned group. So EPP gets installed (sometimes by our Users)…

Hi, whether triggering Sophos Endpoint Protection from local machine or automatically update from Enterprise Console is resulting in Error Message "Download of Sophos Patch Agent failed from server" (0000006b) can be found at Computer Details from…

Hello - We currently have a Windows based Sophos Enterprise Console and we are updating and maintaining mac clients via our policy so the files are located in <servername>\SophosUpdate\CIDs\S000\ESCOSX Is there a way to create a pre-configured Mac…

i have SEC 5.2.0.644 and want to upgrade, once this is done will I have to upgrade my Endpoint Software on the Clients which is "Sophos Endpoint Security and Control" Ver 10.3 Thanks in advance

I don't see an option for disk encryption ( I am using the trial, but this should have all features, right? ) I am seeing various policies but no mentioning about disk encryption. Please advise. Thanks! Christian

Hi, Our old SEC server crashed after an array died and we have been unable to restore it using the Windows Backup that was taken. After following the Migration Procedures we have sucessfully installed SEC on a new server by mounting the VHD's from…

Noticed my Extended and Previous Extended subscriptions now say :Do not use - Please use a Fixed Extended package, and ref. not very helpful kba 119216. Not been able to find any documentation on this, and the kba it suggests does not seem relevant…

Hello, I have recently been passed the management and administration of SEC and would like some insight on how to approach the following issue: We often reuse old computer names for new computers on the domain. E.g. when an employee leaves the company…

Sophos Enterprise Console shows endpoint in status of "Awaiting policy from console". It may stay like this even after rebooting and restarting the RMS service.

I recently had to reinstall SEC 5.2.1 after a server failure. I have detected all my endpoints and they all update fine but they appear in SEC as unmanaged, how do i get SEC to start managing them again? I've tried re-installing the client manually but…

Hello and good afternoon, today I present this problem, the main server was damaged and was not performed a backup server. What it could do was, a backup of the entire RAID server, what should I do to restableser the SEC information to a new server…

How to import computer names to SEC, TXT file?

So I have been trying to uninstall Sophos so that I can Upgrade to Windows 10. I get the Error 3005. I looked up how to remove it and when i check services I do not have a local group at all on my system. After going through cmd and using -net localgroup…

Hello world, I'm curently using the SEC 4.7 on a windows server 2003 R2. I want to use the last version on a windows server 2012 R2. The curent configuration is very basic, so my question is what is the quickest method to get that done ? If I install…

BEWARE: According to ticket #5082481, re-installing the linux agent while keeping the same name is NOT SUPPORTED. This is true even after an OS re-image. If it is re-installed SEC will get multiple entries in the SEC database that cannot be fixed…