Since yesterday the Emails informing about quarantined emails are having a strange Subject. Seems there is something wrong with the coding or a strange letter used. "=?ANSI_X3.4-1968?Q?Isolierte_E-Mails_seit_Aug_22,_20?= =?ANSI_X3.4-1968?Q?24_08…

Hi, I would like to block inbound emails by email domain extension, for example: .ru .cn Now i'm blocking by domain, but i would like to block by domain extension. Thanks Nuno Mota

As soon as I click on "Send an email" (either of them), the "Save Report Template" gets greyed out. Is this happening to everyone else, or is it just a problem for my customers?

Hi, Just wanted to ask if someone already tried integrating Sophos CEMA MailFlow Deployment ( Email Groups will be used due to limited licenses) with M365 Hybrid (M365 and Onprem Exchange)? Thank you!

Hi, On 9th August, I performed some testings and deleted my personal SMIME cert from External S/(MIME Certificates in Central to check the signing/ecnrypting again. After sending a singed email to my work address, i realized, that Central is not extracting…

Hello everyone, Is there a way to prevent smart banners from being removed when sending signed mails? Our current problem is, that sophos automatically removes smart banners in signed mails, which of course invalidates the signature (the mails are…

Hello everyone, I have had the opportunity to implement Sophos Central Email Security in Mailflow and Gateway mode, always using only 1 mail server in office365 and exchange. However, I wonder how the implementation would be if I had a client who uses…

Hello everyone, yesterday I tried to create a exclusion for *.pkpass files. Sophos recognizes this file format as a certificate and blocks it according to Sophos's predefined list. What I have tried so far: Creating a new "Attachment file type rule…

As the Subject line says, I changed a user's last name in Active DIrectory and the new name does not appear in either Mailboxes or People in the Sophos Email Security. Do I have to manually enter the new name? In both places? Is there a way to automatically…

Hi, Besides the fact that there is a ticket open already: Is anyone here using S/MIME certs with public CA in Central Email and have customers receiving empty signed or encrypted meeting requests in their Outlooks due to the fact that these are Signed…

Hallo zusammen, Ich hoffe mir kann jemand helfen. Ich versuche den ganzen Tag schon diese Central E-Mail Protection einzurichten, leider ohne Erfolg. Die Döman-Synchronisation schlägt immer fehl. Ich habe dies nach dieser Anleitung https://www…

We've been having a...challenging interaction with a Sophos support staffer who says that the VIP impersonation feature does not check display names, only email addresses. This doesn't make sense, so I'm hoping the community can confirm this is not true…

Hi guys, I would like to know if I can only synchronize users with active mailboxes or if I can synchronize for the domain I want? I already tried some conditions, but it didn't work as expected.

Hello everyone, Is there a way to find out if incoming / outgoing mails are being blocked in Sophos Central because the mailbox/mailaddress is missing? Unfortunately, I have not yet found a log / report for it. Is it maybe possible to get these logs…

Hi Is there a way to get a daily or weekly or monthly report about each mailbox how many mails sent and how many received? Thanx Shay

Hello everyone, One of our client is used Sophos pure message for very long time and recently moves to Sophos central email advance. client using on-prem Microsoft exchange server 2010 and Sophos central email works perfectly until client face an issue…

Hi all, We experience the following issues. Our policy for the Quarantine Summary is as follow: Yesterday (June 20) at 4:30 PM a email got into the Quarantine of a user. Due to the policy we expected that we sould get a Quarantine Summary mail around…

Hello, this seems like such a simple and obvious function to be API enabled but after exhaustive searching it appears that its not. Is there any chance email inbound allow/block updates will be API enabled in the future? Thanks Scott

In our base partner policy for email security, we have Quarantine Digest set to occur each day at 8AM and 4PM. The problem is that the TIME ZONE is set within the policy and we have different customers in different time zones. To get around this,…

Hi I'm using the attachments encryption, so the other side gets html file, and he need to enter password to open. How can I sent the password to a lot of recipients, more than 100? Today I'm sending via SMS or WhatsApp. Shay

I'm out of mailbox licenses and would like to cull certain mailboxes that do have licenses. I can't find a way to exclude specific mailboxes from the Email Security Base Policy.

Unable to do a refresh of the email report on an iPad. Pressing it initiates a clawback. Wondering if this the same for other tablets or just an iPad issue?

My organization uses Microsoft 365 with Sophos Central Email Security as the email filter. The DLs contain both internal and external email addresses, such as Gmail or Yahoo. When I send email from an internal address to the DL, everything gets delivered…

Hallo zusammen, ich stehe vor einem Herausforderung mit dem Spamfilter von Sophos Central Email Advanced in Verbindung mit Microsoft Exchange Online (Hybrid). Momentan konkurrieren beide Systeme mit separaten Quarantänen – eine Situation, die…

We have recently switched over the to Sophos Portal Encryption for our secure emails. We send many of our clients emails securely through this portal and it has been great so far, except for when it comes to password troubles. Sometimes these clients…