Anybody know how we can block a specific string from a domains sender. E.g. *theword* I tried this but it doesn't work. Only *theword.com or *theword.ca or *.ca etc but not a specific string.

Pretty much what the subject says, we've been getting spam and phishing emails making it through the Gateway where the From and Reply-To addresses are different. For example the "From" will be "ReasonableName@CompanyWeTrust.com" and the Reply-To will…

I've migrated from PureMessage to Sophos Central Email a couple of weeks ago and I am seeing an issue with spam that I can't quite figure out. I updated my MX record to use the two Sophos servers, 99% of our mail is flowing inbound as expected with…

Dear Support, It's regarding to Azure AD sync configuration. I have followed the instructions and test connected successfully. But it shown failed as below. Please help!

Hi All, I'm currently setting up Sophos Email Gateway with one of our office 365 Domains, for some reason I can't get the outlook autodiscovery setup to work. Were using Office 365, I have changed the MX records for the domain to point to Sophos, I…

Hi, I ran in to this post "https://community.sophos.com/sophos-email/f/discussions/120683/requeue-e-mails-that-failed-or-send-ndr-to-sender" where we are having issue with 5.1.1 error where we learned hard way that email gw doesn't send back NDR to…

Hello, a customer is migrating from on premise Sophos Email Appliance to Central Email. Some users have Out Of Office autoresponders. When these ones fail to deliver a message, a mail from MAILER-DAEMON@prod.hydra.sophos.com is sent to the user. Is…

I'd like to restrict my Exchange connector to only accept incoming mail from the Sophos Central I.Ps. Are these I.Ps published anywhere? I've asked support the question but they are about as much use as a chocolate teapot these days...

Hi everyone, I'm managing all our email through Sophos Email Gateway on Central. We have Zimbra as local mail server. Antispam on Zimbra is disabled, as we rely on Sophos one. What I was wondering is if we can "catch" sophos tagged email that…

Hello, is it possible to create a custom Central user Role that can check Quarantine messages, but cannot see the message content? Thank you very much

Hello. I've searched throughout and was unable to find anything. Is there an API guide or documentation for the Email Gateway product? Thanks. -Ben

Hi, does any1 know what i need to do to disable MAIL command in smtp proxy when telnetting on port 25??? eg. telnet myPubblicIP 25 helo mydomain.com mail from ioio@.... rcpt to myme@... I'd like to leave smtp proxy enable and working but i'd like to…

I'm brand new to this so please bear with me. I'm setting up the Email gateway to deliver mail to my exchange server. I need someone to confirm that I'm doing this right before I implement it. 1) when I setup the "domain settings" in Sophos Central…

Hello everyone, I would like to know the correct way to configure Sophos Central Email Gateway Standard on a CPANEL, I have already made the domain verification configurations correctly, I have already configured the Sophos SPF and both MXs for the East2…

Hola a todos, tengo una consola de sophos central, con la protección de antiSpam para el correo. Sin embargo no se si existe alguna forma de verificar en la consola de Sophos aquellas cuentas de @dominiolocal intenta enviar mails que no tengan un buzzon…

i know this is really simple but how do i reset my password to access an email attachment i have been sent via sophos?

Hello, I have done all steps from your post about Sync Azure AD with Sophos Central Email Gateway but now receiving that error: The request is denied due to insufficient privileges. For example, a non-administrative principal does not have permission…

Hi I tried to add a mailbox in the email gateway and every time I get the following message: The domain part of the entry does not belong to this customer. Does somebody has any idea?

Hello Everyone, One of our customers uses Sophos Central Advanced Email Gateway with an on-premises Exchange 2010 server and we have Sophos AD Sync enabled and running. We are about to migrate the customer to Office 365. I am looking for Azure AD Sync…

Hello, I am trying to setup the Active Directory Sync Tool in our domain to import the users and groups for the email component. When I go through the setup and get to the Finish button I get an error saying my Sophos credentials are invalid. I have validated…

Hi there, As per the manual, you can set that when TLS is not available the message will be encrypted. Is Sophos also checking if the certificate is valid? In the email appliance, you can separately choose both options. You can select the following…

How is an "Unknown user" or "No User Available" handled in Central Email? Is there a "CatchAll" setting somewhere so I can designate all incoming emails that don't have legitimate recipients go to?

Hello, is there an limit on a certain number of sent or received emails per hour?

How do I configure mail-enabled public folders and shared mailboxes so users can check quarantined messages? If there's a way to forward them to a common quarantine mailbox that would work.

Hello everyone, Thats my first steps with sophos central. I'm trying to configure the Sophos Central Email Gateway. I have verified my domain, added mailboxes. Configure microsoft exchange - mail flow - Sophos started to "control" outbound mails…