Dear All, I received a handful of email notification "PureMessage has encountered an application error" below is the message. PureMessage store scanning has encountered an application error and needs urgent attention. Details: Unknown error …

Happening twice a week with an update to PureMessage the users stop receiving external emails. Looking through the application log I see PME warnings. Run the exchange command to stop using the pure message transport and the mail starts flowing again…

Hi All, PureMessage for Unix now detects "OpenPGP/GPG" emails as encrypted. This is a new behavior in version 3.72.1 of the Sophos Engine giving customers more flexibility in their rules for handling these messages. Because of this, you may notice PGP…

Hi, I have a service where the user records a video of themselves and sends the video as a link with a thumbnail image with email to any recipient. The user copies some HTML as rich text and pastes the code into Outlook. It looks like this: This…

We currently run PureMessage using a locally clustered+mirrored SQL Server installation with an SQL server instance on each of the mailbox store hosts. Any messages that enter the organization or leave the Exchange servers are additionally scanned on…

Hello, we are using the Sophos PureMessage for Unix for about 9 years and are very happy :) Now it is the time to change the operating System, because the old is eol :( My Question is, it is possible to backup the /opt directory completely and copy…

Our team is currently investigating reports from this morning regarding the Sophos Email Appliance & Pure Message for Unix installations reporting Data Update failures. Our team has set this to High Priority and is actively working on resolution. …

Currently validating our Exchange design in our pre-production environment and having issues "post-install" with Puremessage. Reference environment is 4x servers. All 4 are running Server 2016 Standard Edition, Exchange 2016 CU7 and then Puremessage…

Hi all, We've got a fresh setup server 2016 standard with exchange 2016. On that system a sophos central server portect client is installed beside a puremessage 4.0.3 AV only. The setup itself went fine without any errors, and updates are working…

All mail coming from gmail are considered like spam and placed in quarantine 2017-07-20T14:59:27 q=5970B73F_63125_1931_1 f=<anis.android@gmail.com> t=<assistanceadsl@orangetunisie.tn> pmx_reason=?q?External_Spam_over_50 at=1,220,multipart/alternative…

Hi. I've started having problems with my Puremessage 3.1.4 on my Exchange 2010 installation. It's always worked really well and it still does for the most part. I've had to uninstall and reinstall Puremessage twice in the last six months because the…

Hi Good day, Anyone can help me where can I get the installer of PMX for UNIX because I try to go on the website and it provide me PMX for exchange only. Thank you in advance..

Hi Guys, I really Need your Help for Pure Message. I am Running Co-existence Environment of Exchange 2010 and Exchange 2013. I have running Pure Message on the Exchange 2010 and for the Migration i need to also install the Pure message on the Exchange…

Hi, in Content Filtering we have a number of file types blocked, but it doesn't give the extention types. Is there a way of extracting what file extensions are being blocked?

Hello, I have some problems to implement fully IPv6 support for Puremessage for Unix. Puremessage version is 6.3.1. OS: CentOS 6.8 64 bit IP Mode: both IPv4 and IPv6 I have also enabled spf checking and MTA IP blocking and allow ipv6 to…

We would like to install Puremessage on Exchange 2016 but it seems to be ok only for Exchange 2013. Is a version for Exchange 2016 planed in 2016 ? Thks for answers !

We have puremessage 3.1.3 on Exchange 2010 on a 2008R2 server. The anti-spam updates fine, the SMTP scanning and store scanning look fine. But theres only 1 spam mail since 30th of March? Did we solve global spam whilst I wasnt looking?

An external sender was not being able to send email because Pure Message was blocking it but we are not sure why. Ran the Filtering Report for blocked hosts and the ip address did indeed show up as being blocked. We verified that the ip address is not…

Hello, I was wondering if it's possible to change the language of the variables for mail alerts? If so, how can we change it? I read documentation but nothing was written that it could be possible. Thank you Best regards Richard

Hello experts, hope you can help me. We have Puremessage in version 3.1.3 running on two edge transport servers with ms-exchange 2010. In the last time we received a lot of spam emails from our own domain, that means, that the displayed sender email…

Hey Guys, we have some trouble with Anti-virus scanning on Inbound and Outbound E-Mails.... If i send a E-Mail with a Virus in a .doc File to someone in my Company, PureMessage Quarantined this mesage. The Settings for "On infection" are the same as…

Hello, in my company we are using Exchange 2010 and PureMessage version 3.1.2.0. As we are planning to migrate mailboxes to new Exchange 2016 server and to remove current Exchange 2010, can we also migrate Pure Message , without purchasing new licence…

Bonjour, Question de débutant avec Pure Message Est il possible de mettre seulement la pièce jointe en quarantaine et de délivrer le message original ? Merci Michaël

On my edge servers configured as filters (reinjecting by smtp, as opposed to milters) emtying the queues stopped. This affects mainly admin notifications. Filtering functions flawlessly. I had this problem some years ago but can't remember the solution…

Hi All, We have Puremessage (3.1.3?) installed for our Exchange 2010 environment. The problem we have is that 2 of the servers in the server group no longer exist and a different server needs to be added. We inherited this environment and thus we cannot…