This is one of biggest drawback for Sophos end users it should not stop the services even the license is expired, such as Symantec anti-spam, Cisco ASA, BlueCoat Proxy etc, they continue working without disrupting the network except they will not get…

Hi everybody, my device is a Sophost UTM9 ASG220. I configured Application Control to block all Social Networking applications. Unfortunately Facebook App is not correctly blocked when accessed by Apple devices (iPhone-iPad). This is the log I see…

Hi !! I was reviewing the web filtering live log and wanted to know what these messages mean: 2017:02:07-19:48:59 utmtest httpproxy[5313]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip=…

Hi Im running UTM 9.409-9 (Latest), i have configured quotas for Youtube to limit the amount of time the kids can watch per day and it seems to be working. My only gripe is, if they open the youtube app, it denys to play any videos, because they havent…

I'm trying to figure out how to write an expression that will allow me to use a any Server name in a specific location in a URL. We do not want to open the entire domain to the users. Example: https://Owner. Server1 .Domain.com This URL can be…

Dear Sophos Community, I have one satrange behavior with my installation. We have one sophos UTM up to date. I have configured web filtering with SSO in transparent mode. Everything seems working well. I made some tests before migration…

Hello everyone, I have the problem that traffic from two applications does not pass the proxy. The proxy runs in transparent mode without authentication. The proxy is configured for HTTP / HTTPS. The traffic is not visible in the proxy log, the traffic…

I have UTM9 and web filtering is turned on and operating in "Transparent mode". I work in IT and I'm asked to test stuff from home using my HOSTS file. This is something I've done for years. Since I've rebuilt my UTM9 firewall, it now overrides my hosts…

I've got a weird one here thats making my head spin. Ill try to keep this simple using images. So I have Web Filter Profiles, the below one is for the kids, it has the kids devices defined in "Allowed networks" to filter them in here, as you can see…

Hello, We encounter a problem to go to a particular site: https://www.rcapp.fr The request does not succeed. In another network (without sophos UTM) no problem. Also, we have allowed in the filtering options the following expressions: ^ Https…

Hello, starting a few days ago, some important Akamai CDN content for Steam (jpg, css...) is blocked because of a " Malicious Sites,Potiental Unwanted Programs " categorization. It's exactly the resource itself, not the whole domain/subdomain/folder…

Hi all, I have the UTM setup to web filter using AD integrated SSO in transparent mode (not full transparent). All seems well and it's working correctly authenticating against groups in AD. All apart from one server... The server is Windows 2012…

We are experiencing a issue whenever we access a bank portal in internet. we are able to load the page and enter our username and password, after providing the credentials it keeps loading the page until it reach the the timeout expiration. we already…

Hi, firth time here, hope you can help... I've a UTM 9 650, all working well and relatively new to us, about 6 weeks old. We have several retail stores and offices that all go via this appliance. I'm currently using the Web Filtering facility to restrict…

Hello Community, we have UTM 9 SG230 (Firmware 9.407-3) configured Webfilter at standard mode. We have 2 profiles. One of these profiles allow download of files (exe etc.) with Warning. Our problem is, that the proceed button not working sometimes…

I have thousands of these exact messages per hour. Haven't been able to figure it out. It looks like a code bug ! utm httpproxy[5281]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="http_parser_context_execute" file…

I have antivirus scanning (single) turned on in both Web Protection and Web Server Protection. Our customer accreditors are going over the configuration now with their usual fine tooth comb and threw a question back at me. Does the AV quarantine the file…

Hi There, I manage a branch office, and was having trouble connecting to websites hosted by the head office (over an IPSEC VPN) when web filtering is on. Branch office running UTM9 is connected to IPSEC to head office (not sure of their equipment) and…

It seems to me that web caching is getting auto-enabled when web filtering is on, despite the fact that I don't have the feature enabled in the GUI. We do a lot of web development work with external clients, and this often involves migration to new…

Hi, i can't access this link https://domain.dyndns.org:89 from my network. I access the internet from SOPHOS UTM. i added the port 89 to the misc settings, and the website still can't be opened. what can i do? Also i have another application blocked…

Hey all, I wonder if anyone else is experiencing similar issues since last upgrade to 9.402-7. Simply on many sites with HTTPS i have long delay when opening the site, sometimes it just time outs, often it says that DNS could not resolve it, and…

Hi all, I have a UTM 9.401-11 (Home) running. I just made a completely fresh install rebuilding all configuration. My issue is related to Web Filtering and streaming from the nordic site viaplay.dk. My web filtering is running default - Base policy…

I know other admins have been looking for a solution to allow streaming Netflix content without whitelisting a device. Another user posted a solution in the XG Group that worked for me with UTM9 https://community.sophos.com/products/xg-firewall/f/129…

I was researching the idea of using a subordinate CA in Web Protection for HTTPS decryption and scanning. The idea behind this is that, instead of trying to deploy/re-deploy a new certificate for this to function, that I would use a subordinate CA created…