• Sophos UTM Home 9(asg): Cannot connect to webadmin to complete setup

    B. H.
    B. H.
    Hello everyone! I'm having MAJOR issues getting Sophos UTM 9.5 (Home) to start running at all! I bought a refurbed small-form PC with all the right specs (4GB Ram [added 4 more for 8], quad-core intel processor, 250GB HD, added a multi-port NIC: HP…
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Sophos UTM device...hardware questions, where to deploy, and do I need DMZ?

    B. H.
    B. H.
    Hello everyone. I'm brand spanking new to the concept of UTMs in general and Sophos in particular; but I'd like to use it to protect my home network. I'm about to purchase a barebones mini PC to use for installing SOPHOS UTM Home edition on it. However…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Wich PCI-E W-Lan cards for UTM Home?

    FormerMember
    FormerMember
    Hi, Wich PCI-E W-Lan cards are compatible with UTM Home to use wireless protection? Thanks in advance - Meghan
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Installation of up2date package fails (9.413-4 to 9.500-9

    JeroenSchellart
    JeroenSchellart
    Hi all, When trying to upgrade my Sophos UTM (Home license) from 9.413-4 to 9.500-9 it keeps failing. This is what the log is showing: 2017:06:07-14:18:41 heimdall auisys[29379]: no HA system or cluster node 2017:06:07-14:18:41 heimdall auisys…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Slow upload Streams

    GREGORY CAVANAGH
    GREGORY CAVANAGH
    Hello all, so some specs before i start, Running Sophos UTM (fully updated) in Hyper-V on a 2012 R2 Dell T610 The system has 2GB RAM and 2 Cores The internet link is a 100/40 link that goes directly into a NIC dedicated to Sophos Everything is turned…
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • High Load / High Disk Activity i/o causing http proxy (thus web access) to fail

    sneader
    sneader
    I am using UTM9 on a home network, using a low-end Dell desktop with 3GB RAM, Core2 Duo CPU. It has been working fine for many months, to protect our family's network. Last night, I installed some overdue UTM9 updates and ever since, I've been having…
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • Interfaces change on reboot

    Gary Burch
    Gary Burch
    I have a very odd issue whereby when I reboot my UTM firewall some of the interfaces are mapped to different NIC's than before it was rebooted. For example, before the reboot I did last night, eth3 was assigned to the interface with a MAC address…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • UTM 9 policy not blocking selected categories

    tony gonzalez
    tony gonzalez
    Hello - Recently I have been experiencing issues with my home policy not blocking the categories I chose (see screenshots). I have tried everything I know, still learning Sophos but I am out of ideas. am I doing something wrong? Respectfully, …
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • Why is my Sophos XG Home Firewall webinterface very slow and unresponsive?

    David Prüller
    David Prüller
    Hi, I am using a ASRock Q1900B-ITX with 8GB RAM and a 60GB SSD. This should meet the minimum requirements but it is nearly impossible to work with the webinterface because it takes 2 minutes to load a site. Any idea why this is the case?
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Where to place UTM before or after Router?

    Rock Road
    Rock Road
    Hi guys, I am in process of redesign of my home network and I got Edgerouter Lite to replace Netgear w/ Tomato. After seeing that edgerouter won't answer all my concerns I am thinking of adding UTM to equation. I know that UTM can handle everything that…
    • over 7 years ago
    • UTM Firewall
    • General Discussion
  • Best methods to monitor HTTP traffic

    MikeJeffers
    MikeJeffers
    I just stood up a UTM 9 instance at my house. I've got several kids with numbers mobile devices. What's the best solution for monitoring web traffic and reporting on it? I'm interested in reporting based on user. User definitions will have to be MAC…
    • over 8 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • UPS interface for monitoring power

    TonyS.
    TonyS.
    If I'm correct UTM9 it is built upon a SuSE/OpenSuSE base. I wanted to try and preform one customization to the build by adding support for my UPS. The UPS will connect through Serial RS232. The software is located at: dl4jz3rbrsfum.cloudfront.net/..…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Sophos UTM 9.405-5 block HTTPS to one machine on network.

    DavidStephens
    DavidStephens
    Issue started about 1 week ago. I can access everything fine from laptops, tablets, phones. Problem is Windows 10 desktop suddenly cannot access HTTPS sites. I have all protection features turned off except Firewall. I have rules in firewall to allow…
    • over 8 years ago
    • UTM Firewall
    • General Discussion
  • Successful UTM install with HDMI, fix for stall at 66% on Hardware Detection

    TheMeridian
    TheMeridian
    Bottom line up front : I was able to get around the installer hanging at 66% on the "Hardware Detection" screen by doing the following: Press [Alt] + [F2] to bring up the console window. At the command prompt type cd /usr/lib and press [Enter] …
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Can't access router webpage from another network

    emanueleanni
    emanueleanni
    Goodmorning everyone, after a little study i realize that the packet filter rule let me pass to the modem 192.168.0.1 from the network 192.168.1.0/24 now the scenario is: one interface of my sophos doing pppoe while the modem is in bridge mode; in…
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • UTM 9 Home version - Cannot release messages from quarantine via Mail Manager

    HaridimosManoussakis
    HaridimosManoussakis
    I'm testing Sophos UTM 9 - the home/free version I have a problem in releasing messages from quarantine via Mail Manager. While releasing exists as an option when viewing the list of quarantined messages.. if we select the message we only have…
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Unable to get external IP on Sophos Home Edition UTM.

    JustinWoolington
    JustinWoolington
    Hello all. I'm setting up Sophos Home Edition here at my house. It is a software install on a spare computer I fixed up. I have Comcast ISP. I'm putting the Comcast router into bridged mode and linking it to the Sophos PC to my Intel dual ported NIC…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • log shows blocking but still able to access website

    RobertPierce1
    RobertPierce1
    Looking for a little help with Web Protection. My youngest son is ADDICTED to youtube and I've tried a million different ways to block it without breaking a ton of other Google apps. UTM offers the most promising solution. I thought things were working…
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • RE: Snapchat - Host Not Found

    GuriChattha
    GuriChattha
    This worked for me as well but there must be a better solution than disabling Pharming Protection
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Unable to obtain DHCP lease through bridged VDSL modem

    GrantFerley
    GrantFerley
    Hi there: I could really use some suggestions. Been running the home version of UTM 9 (Firmware version: 9.405-5) for a few months now with no issues. My WAN connection on eth1 had been an ADSL using PPPoE, but this last weekend I finally got bumped…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • Slow transfer between computers in internal network

    dangerzone
    dangerzone
    Sophos UTM 9 version 9.404-5 Any type of network transfer is slow between all my computers with Sophos UTM 9. I have Gigabit connections for all computers. I can only get a maximum of 200-300Mbps. Hardware spec is i7 2600 8GB RAM. I've tried turning…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • Kerberos not working for ONE user. How can I fix "Key table entry not found"?

    Someone7272
    Someone7272
    function="adir_auth_process_negotiate" file="auth_adir.c" line="1600" message="gss_accept_sec_context: Key table entry not found" This problem has been badly affecting one machine resulting in "Authentication failed" messages every time a user logged…
    • over 8 years ago
    • UTM Firewall
    • Web Protection: Web Filtering & Application Visibility/Control
  • Default DROP IGMP (192.168.10.3 -> 224.0.0.1) Please help.

    KHagberg
    KHagberg
    I have a Sophos UTM setup as router/firewall. It is wired to a switch which then runs to various devices one of which is a TP-Link Archer C7 (being used as wireless AP, assigned internal IP of 192.168.10.3). I'm relatively new to Sophos, but I have…
    • over 8 years ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • up2date server us1.utmu2d.sophos.com down?

    ChristophBeyer
    ChristophBeyer
    Hallo, since this moning i got this messages in the up2date log: 2016:06:15-06:42:10 xxxxxxxx audld[32648]: Could not connect to Server us1.utmu2d.sophos.com (status=503 Service Not Available). 2016:06:15-08:42:10 xxxxxxxx audld[20975]: Could not…
    • over 8 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Whatsapp calls blocked on wifi

    joesaab
    joesaab
    Hi All, Whatsapp calls are blocked on my network, Sophos UTM 9 is my gateway to the internet, i am using it in transparent mode, and i am opening any service from the internal network to any destination. I tried to open ports mentioned in other threads…
    • over 8 years ago
    • UTM Firewall
    • General Discussion
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