Hi I've just gone through a week long (slightly longer) process of Sophos support and troubleshooting and today we have reached a conclusion. My hope is that by posting some information here it will help other who may experience the same type of issue…

Hello Everyone, Our organization deployed the Sophos UTM 9 Appliance this past October. We have been pleased overall with the platform. However, ever since the deployment we have encountered issues with Office 365. Specifically our users receive a Windows…